Gun lock
Sales Assessment Results

44
Needs Improvement
10 questions
Maximum score: 100
Completed in
December 16, 2024
Alright, listen up! Your performance on this test is like a lukewarm cup of coffee—just not cutting it. You scored an average of 4.1, which tells me you’re cruising in the slow lane. Sure, you had a couple of moments where you mentioned features, but let’s be real: you barely scratched the surface! You completely missed the mark on building rapport, actively listening, and engaging the prospect. Instead of diving deep into their concerns, you skated around them like a kid avoiding a puddle. Your responses lacked depth and a collaborative approach, leaving prospects feeling more ignored than engaged. Work on asking questions and really exploring the value of your product beyond just the basics. Step it up, or I’ll start charging you for these pep talks!

Question Breakdown

1.
3
/ 10
Question:
"I already have a gun lock; why should I upgrade to yours?"
Answer:
GunLox is a universal gunlock that can be used on any gun anywhere
Feedback:
The response is quite brief and doesn't adequately address the prospect's objection. While stating that GunLox is universal is a good start, it doesn't provide enough compelling reasons to upgrade from their current lock. There’s no exploration of value or benefits, such as enhanced security features, ease of use, or specific advantages over their existing lock. Additionally, there are no questions to engage the prospect or uncover their specific needs or concerns further. The tone is clear, but it lacks depth and a collaborative approach that could help build rapport. Overall, the response misses an opportunity to demonstrate value and encourage further dialogue.
2.
4
/ 10
Question:
"Your gun lock seems too expensive for my budget. Can you justify the cost?"
Answer:
Comparing gunlox to the market for traditional safes to travel there is t a gunlock on the market that allows you to lock up and control access to the firearm and the value for that price point
Feedback:
The response attempts to compare the gun lock to traditional safes, which is a relevant angle for justifying the cost. However, it lacks clarity and does not adequately address the prospect's budget concern. There is no explicit acknowledgment of the objection or a detailed explanation of the unique value that justifies the price. Additionally, the sentence structure is confusing, making it hard for the prospect to follow the argument. To strengthen the response, the salesperson could clarify the specific features that provide value, such as enhanced security, ease of use, or any additional benefits that set this product apart from cheaper options. A closing technique, such as asking if they have any specific features in mind that are essential to them, would also be beneficial. Overall, the response is a bit vague and lacks a strong solution-focused approach.
3.
4
/ 10
Question:
"I'm concerned about the reliability of your product compared to others on the market."
Answer:
Biometrics that you already use everyday in your phone is what controls access to the lock. There is t anything in the market more reliable
Feedback:
The response is somewhat effective in addressing the concern about reliability by referencing biometrics, which is a familiar technology for many consumers. However, it lacks depth and doesn't fully engage the prospect. The communication is clear but could benefit from a more empathetic tone that acknowledges the prospect's concerns more directly. There’s no closing technique or invitation for further questions, which is important for moving the conversation forward. Additionally, it doesn't explore the value of the product or ask any discovery questions to understand the prospect's specific concerns better. Overall, while the mention of biometrics is a good start, the response feels somewhat dismissive and lacks a collaborative approach.
4.
3
/ 10
Question:
"I don't see the immediate need for a gun lock since I keep my firearm stored safely."
Answer:
Do you travel with a firearm? Is your gun lock accessible in under 5 seconds? Then you need a. Gunlox
Feedback:
The response attempts to address the objection by asking questions about the prospect's firearm usage and the accessibility of their current gun lock. However, it lacks clarity and effective communication. It does not acknowledge the prospect's perspective or the importance of their safe storage methods. There is no closing technique or value exploration, which would help demonstrate the importance and benefits of using a gun lock, even when firearms are stored safely. The tone could be more engaging and collaborative to build rapport. Overall, the response misses the opportunity for a solution-focused approach and does not demonstrate effective active listening. To improve, consider acknowledging their current safe storage practice and then elaborating on scenarios where a gun lock would add extra safety or peace of mind. A more tailored approach would likely resonate better with the prospect.
5.
6
/ 10
Question:
"What makes your gun lock more effective than others I've seen online?"
Answer:
GunLox is the only lock in the market that controls access through a smart phone biometrics. It allows you to control who has access and when and keeps a log of all access and unlocks
Feedback:
The response effectively addresses the prospect's concern by highlighting the unique features of the GunLox, such as smartphone biometrics and access control. However, it could be improved by providing more context on how these features translate to benefits, like enhanced security or peace of mind. The communication is clear and direct, but it lacks a personal touch or engaging tone that might resonate more with the prospect. There is no closing technique or follow-up questions to further the conversation. Overall, while the value is mentioned, it could use a more solution-focused and collaborative approach to build rapport. Score: 6
6.
5
/ 10
Question:
"I need to discuss this with my partner before making a decision."
Answer:
How would your partner feel about the safety of your family? If I could ensure your family’s safety for 149$ would they be happy?
Feedback:
The response attempts to pivot the focus to family safety, which is a strong emotional driver. However, it lacks a direct acknowledgment of the prospect's need to consult their partner, missing an opportunity to show active listening and respect for their decision-making process. It would be beneficial to ask questions that invite the prospect to share more about their partner’s concerns or preferences, fostering a collaborative approach. Additionally, the closing technique could be more effective by suggesting a follow-up conversation after they've discussed it with their partner, rather than pushing for immediate approval. Overall, the response is somewhat effective but needs more depth in understanding and engaging the prospect's situation. Score: 5
7.
5
/ 10
Question:
"I'm not sure if a gun lock is necessary for my situation; can you help me understand its importance?"
Answer:
Every firearm was purchased for sporting or safety. Gunlox gives you the ability to keep that firem safe inside the home or when traveling
Feedback:
The response touches on the importance of safety but lacks depth in addressing the prospect's specific concern about necessity. It could have elaborated on scenarios where gun locks have proven essential, such as preventing unauthorized access, accidents, or theft. Clear communication is present, but the tone could be more engaging and empathetic towards the prospect's situation. There is no closing technique or invitation for further discussion, which would help in moving the conversation forward. Overall, the response is somewhat informative but fails to fully connect with the prospect's needs or questions. To improve, consider asking the prospect questions about their specific situation to demonstrate active listening and curiosity. A more collaborative approach could also help build rapport.
8.
6
/ 10
Question:
"I've heard negative reviews about your brand; how can I trust your product?"
Answer:
We have a 60 day happiness refund policy. Give it a try with no risk
Feedback:
The response addresses the prospect's concern about trust by offering a risk-free trial, which is effective in alleviating hesitation. However, it lacks depth; it doesn't acknowledge the specific negative reviews, which could help build rapport and show active listening. Additionally, there's no exploration of what those reviews were about or an invitation for further discussion, missing an opportunity to demonstrate curiosity and value. Overall, while the refund policy is a strong point, the response could benefit from more engagement and assurance. Score: 6/10
9.
4
/ 10
Question:
"I'm only looking for a temporary solution right now; how can you convince me to invest in a more permanent gun lock?"
Answer:
GunLox solves both temporary and long term solutions. It’s affordable and covers every possible need
Feedback:
The salesperson's response attempts to address the objection by mentioning that GunLox provides both temporary and long-term solutions. However, it lacks depth in addressing the prospect's specific concern about investing in a permanent solution versus a temporary one. The communication is clear but could be more engaging and tailored to the prospect’s situation. There is no closing technique or follow-up questions to further understand the prospect's needs. Additionally, the response does not explore the value of the permanent solution or how it could benefit the prospect in the long run. Overall, the response feels somewhat generic and does not build rapport effectively. More curiosity and discovery could enhance the conversation.
10.
4
/ 10
Question:
"I’ve seen cheaper alternatives that claim to offer the same features; why should I choose yours over those?"
Answer:
If there is a cheaper alternative I personally wouldn’t trust the security off my guns with that solution. We have invented high tech security with affordable pricing
Feedback:
The response does address the objection by highlighting a concern about trust and security, which is critical in the gun lock industry. However, it lacks depth in exploring the specific features of your product compared to the cheaper alternatives. The phrase 'I personally wouldn’t trust' may come off as dismissive, which could alienate the prospect instead of engaging them. There’s a missed opportunity to ask questions about what features the prospect values most or what specific alternatives they are considering. Additionally, stating that you have 'invented high tech security' is vague and doesn't provide concrete value. A better approach would involve showing how your product's features directly relate to the prospect's needs and concerns. Overall, while the response has some merit, it could be significantly improved with a more detailed, solution-focused, and collaborative approach.
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