Real Estate
Sales Assessment Results by Onalo Isaac Ojonimi
20
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's get real—you just had a rough ride. An average score of 2 tells me that you struggled to connect with your prospects and address their specific concerns. Your responses showed a lack of engagement and understanding of their needs, which is critical in sales. The strongest technique you leaned on was your attempt at acknowledging concerns about disruptions to daily operations, but even that was vague. On the flip side, failing to provide specifics about ROI, compliance, or market conditions left you wide open for doubt.
To turn this around, focus on honing techniques like Solution Selling and Consultative Selling. These will help you identify pain points and tailor your responses to meet customer needs directly. You also need to embrace the art of storytelling—use real data and relatable examples to build trust and credibility.
Remember this: in sales, you can’t afford to be vague or irrelevant. Your prospects are looking for clear, actionable insights. Next time, dig deeper into their concerns and provide concrete, valuable information. The better you understand their perspective, the more likely you are to close the deal. This is your moment to step up—turn those zeros into wins!
Question Breakdown
1.
0
/ 10Question:
"I'm concerned about the long-term value of this property in a fluctuating market."
Answer:
Yes
Feedback:
The response is unresponsive and fails to address the prospect's concern about the long-term value of the property in a fluctuating market. A more effective answer would have involved acknowledging the concern, providing insights into market trends, and discussing how this property can maintain or increase its value over time. There is no exploration of value or engagement with the prospect's perspective.
2.
0
/ 10Question:
"What guarantees do you have regarding the ROI for this investment?"
Answer:
Quality of product
Feedback:
The response is vague and fails to directly address the prospect's request for guarantees regarding ROI. It lacks specifics about ROI calculations, historical performance data, or any assurances that could help alleviate the prospect's concerns. A more effective answer would involve discussing comparable properties, market trends, or performance metrics to establish credibility and provide the prospect with a sense of security about their investment.
3.
0
/ 10Question:
"How do I know this property meets all the compliance standards for my needs?"
Answer:
Affordability
Feedback:
The response is completely irrelevant and fails to address the prospect's specific concern about compliance standards. It does not provide any information or assurance regarding how the property meets necessary regulations or standards. A more effective answer would clearly outline the compliance measures in place, provide documentation or assurances, and possibly discuss any inspections or certifications that confirm the property's adherence to required standards. This response reflects a lack of understanding of the client's needs and does not build trust.
4.
0
/ 10Question:
"I've heard about hidden costs associated with real estate transactions; can you clarify this for me?"
Answer:
Agent usually hike prices for their own benefits.
Feedback:
The response is off-topic and does not address the prospect's concerns about hidden costs. Instead of acknowledging the objection and providing clarity on potential hidden fees, the answer shifts blame to agents without offering any solutions or transparency. A more effective response would involve outlining common hidden costs, explaining how they can be minimized, and reassuring the prospect about your commitment to transparency in the transaction process. This answer fails to build trust or demonstrate understanding of the client's needs.
5.
0
/ 10Question:
"Given the current economic climate, is it wise to commit to this purchase now?"
Answer:
Yes
Feedback:
The response is completely unresponsive to the prospect's concern about the economic climate and the wisdom of committing to a purchase. It fails to provide any analysis, context, or reassurance regarding the timing of the investment. A more effective answer would include insights into the current market conditions, potential risks and benefits of proceeding now, and reasons why this property remains a viable investment despite economic uncertainties. This response indicates a lack of engagement with the prospect's needs and concerns.
6.
3
/ 10Question:
"I'm not sure if I have the bandwidth to manage the onboarding process for a new property."
Answer:
Capacity or duration of the on boarding can be done online or shorten to meet the customer needs
Feedback:
The response attempts to address the concern about bandwidth for managing the onboarding process by suggesting that it can be done online or shortened. However, it lacks clarity and does not fully reassure the prospect. It would be more effective to provide specific details on how the onboarding process is structured, support options available, and any resources that can help ease the transition. This would show a better understanding of the prospect's potential pain points and demonstrate a solution-focused approach.
7.
4
/ 10Question:
"Can you explain how this property aligns with my scalability needs for the future?"
Answer:
The property is capable of being easily expanded or
Feedback:
The response begins to address the prospect's concern about scalability by suggesting that the property can be expanded. However, it lacks detail and completeness. To strengthen the response, you should elaborate on how the property can be modified or expanded, mention specific features that support scalability, and perhaps provide examples of how similar properties have successfully accommodated growth. This would demonstrate a clear understanding of the prospect's needs and build confidence in the property's potential.
8.
5
/ 10Question:
"How do I assess whether this property will disrupt my daily operations?"
Answer:
Interruptions of your daily operation is being considered before the construction of the property. The property is erected in such a way that will accommodate any needs without interrupting any operations
Feedback:
The response acknowledges the concern about disruptions to daily operations, which is a positive aspect. However, it could be clearer and more detailed. It's important to elaborate on specific features or design elements of the property that prevent disruptions, and perhaps provide examples of how similar properties have successfully avoided operational interruptions. A more comprehensive explanation would demonstrate a better understanding of the prospect's needs and instill confidence in the property's suitability.
9.
4
/ 10Question:
"What are the implications of choosing your service over my current vendor relationship?"
Answer:
Affordability, durability, quality, recent market trends, search and development, keeping upto date with industry standards and more . These are all we offer to our clients that separate us from other vendors.
Feedback:
The response attempts to list several positive aspects of your service, such as affordability, durability, and quality. However, it lacks a direct address of the prospect's specific concern about the implications of switching vendors. A more effective answer would have involved discussing the potential benefits of your service in the context of the prospect's current situation, such as improved ROI, better customer service, or unique offerings that your competitors may not provide. Additionally, engaging the prospect by asking about their current vendor's strengths and weaknesses could help tailor your response to their needs and demonstrate a more consultative approach.
10.
4
/ 10Question:
"I need to understand the training requirements for my team to effectively manage this property."
Answer:
Our training are simple and easy to grasp. Ranging from layman to professional in the field, we offer industry standards training and upto date curriculum that will help clients to manage the property without hassles. Our seamless trainings affords the clients the opportunity to manage their property
Feedback:
The response attempts to address the training requirements by emphasizing the simplicity and accessibility of the training programs. However, it lacks specific details about the content of the training, the duration, and how it will cater to different team members' needs. It would be more effective to include examples of training formats (e.g., online, in-person), support materials provided, and any follow-up resources available to ensure successful property management. Additionally, clarity in the communication would enhance understanding and trust. Overall, the answer is somewhat vague and could benefit from a more structured explanation of the training process.