Investment plans
Sales Assessment Results
61
Developing Closer
10 questions
Maximum score: 100
Completed in
Let’s cut to the chase: your performance is sitting at a lukewarm 6.1, and that’s not going to cut it if you’re aiming for greatness. You’ve shown some flashes of potential, particularly when you effectively acknowledge concerns about ROI and cash flow—those moments showcase a good understanding of value selling. However, you consistently stumble when it comes to clarity and addressing objections directly. There’s a trend of complex explanations that leave prospects more confused than convinced, which is a red flag in sales.
To elevate your game, I suggest diving deep into the art of objection handling and value proposition selling. These techniques will help you not only simplify your messaging but also create compelling narratives that resonate with your prospects. Your ability to connect the dots between what you offer and what the prospect needs is crucial.
Here’s your coaching moment: remember that clarity is king in sales. Every time you explain a concept, think about how you would explain it to a friend who knows nothing about your product. If it feels too complex, simplify it! Engage in deeper conversations about their needs and concerns instead of glossing over them. You’ve got the potential, now channel it into clear, valuable dialogues that inspire trust and action.
Question Breakdown
1.
2
/ 10Question:
"I need to be sure this investment aligns with my current budget; can you break down the monthly payments for me?"
Answer:
May I ask what is your budget for this investment? Our plans start at $200, however there would be additional payments of at least $200 every other 3-5 day session until you reach $1000. Then you would add at least $200 every 3 weeks until the full investment matures in 90 days. Starting at a $1000 plan no other investment would be needed until the following month, when an additional $200 would be required to leverage your account and earn additional profits. Without leveraging, your account would earn much less and could become dormant.
Feedback:
The response does not effectively address the prospect's concern about aligning with their budget. Instead of providing a clear breakdown of the monthly payments, it introduces confusing terminology and a complex payment structure. There is a lack of curiosity and inquiry regarding the prospect's specific budget, which is crucial for understanding their needs. Additionally, the response could benefit from a more solution-focused approach, offering reassurance and clarity in a collaborative manner. Overall, this response lacks clarity and fails to establish rapport or provide the necessary value.
2.
5
/ 10Question:
"How do your plans compare to what my current provider offers?"
Answer:
Can you tell me what your current plan costs and the return on that investment monthly so I can compare the two properly?
Feedback:
This response demonstrates a good approach by asking the prospect about their current plan, which is critical for making a relevant comparison. However, it falls short of directly addressing the objection regarding how your plans compare to the current provider. It would be more effective to acknowledge the objection first and then guide the conversation towards understanding the current plan. Additionally, incorporating aspects of the value your plans offer compared to their current provider would enhance the response. Overall, while there is some curiosity and a discovery approach, the response lacks detailed value exploration and a direct comparison, which is essential in this context.
3.
7
/ 10Question:
"I have to prioritize immediate cash flow right now; is there a way to reduce upfront costs?"
Answer:
I understand cash flow restrictions can be troublesome, to reduce the upfront cost we will need to evaluate what services are the most important to you now. Can you tell me what is most important to you with this investment? Getting started at a slower pace or a quick return on investment?
Feedback:
This response effectively acknowledges the prospect's concern about cash flow and opens the door for further discussion. By asking about the most important aspects of the investment, the salesperson demonstrates curiosity and a willingness to tailor solutions to the prospect's needs. However, the response could be strengthened by offering specific options or alternatives for reducing upfront costs, rather than just asking for the prospect's priorities. Additionally, a brief reassurance about the benefits of considering these options could enhance the collaborative approach. Overall, the tone is appropriate, and there is a good demonstration of active listening and engagement with the prospect's situation.
4.
8
/ 10Question:
"What guarantees can you provide about ROI over the next few years?"
Answer:
Our plans offer a guaranteed protection of your invested capital and a guaranteed return of profit as stated in the contract. While the guarantee of profit on the basic plan is 10% per 3-5 day session, the returns can be higher and usually are with our expert traders analysis and risk management skills. Here are some examples of recent clients initial investment and the returns over a three year period. How do those results showing 300% growth fit in your investment goals.
Feedback:
This response effectively addresses the prospect's request for guarantees regarding ROI by highlighting the protections and returns outlined in the contract. The mention of a 10% profit guarantee along with the potential for higher returns due to expert analysis demonstrates a clear value proposition. Additionally, providing examples of client results over three years adds credibility and illustrates potential success. However, the response could improve by acknowledging any concerns the prospect may have regarding market variability and discussing how those are managed. Furthermore, soliciting the prospect's thoughts on the provided growth figures could enhance engagement and curiosity. Overall, this is a strong response with room for greater reassurance and dialogue.
5.
6
/ 10Question:
"Can you explain how your investment plans integrate with existing assets I already have?"
Answer:
Can you tell me about your existing assets and how are they performing for you? As we discussed your rental portfolio and the $10k cash flow from them, this investment would further grow your wealth which was your main goal correct? We can expect to add an additional $20k for the first 3 months with the premium plan you have selected to start with. That turns the initial $5k investment into a 5 times growth factor for you with that plan . When you've earned $20k with this plan in 3 months you will upgrade to the exclusive plan where you will earn 50% per session every 5-7 days. Do you see how quickly this can grow your wealth? Now does that fit in with your other investments and goals?
Feedback:
This response shows a good level of curiosity by asking about the prospect's existing assets and their performance, which is crucial for understanding their current financial position. However, it does not directly address how your investment plans specifically integrate with those assets, which is the core of the objection. While you mention potential growth, it lacks a clear explanation of how the integration would work in practice. Additionally, the response focuses heavily on projected returns without adequately connecting back to how this aligns with the prospect's overall financial strategy. A more effective approach would include a direct linkage of how your plans complement or enhance the existing assets rather than just projecting future gains. Overall, the tone is engaging, but there is a missed opportunity to clarify the integration aspect.
6.
7
/ 10Question:
"I’m worried about the market's instability; can you reassure me about the long-term security of your plans?"
Answer:
I understand the market can be volatile and that is a valid concern. That is one of the best features of our investment plans protecting your asstes. As I have explained and shown you it is in your contract that your capital is always protected and will not decrease under any circumstances. Furthermore as credits are added to your account they are also protected as it states in paragraph 6 of our contract.
When the market does take a downturn the system and account manager will make adjustments to your trades to protect your capital and this may cause your sessions to be extended for up to 10 days to cover any losses and provide the guaranteed return. It is outlined also in paragraph 6 of the contract. Do you feel confident with these assurances. I have some examples of other clients investments that went through a downturn in the market for us to review. Do you see how a few sessions were extended during that time, yet the returns are still credited as guaranteed? That's the effectiveness of our trading system at its best protecting our clients capital. How does that make you feel to move forward with us?
Feedback:
This response acknowledges the prospect's concern about market instability, which is a good start. It effectively highlights the key features of your investment plans that offer capital protection and reassures the prospect about the safeguards in place as laid out in the contract. However, it could be improved by simplifying the language and avoiding overly technical references that may confuse the prospect. While mentioning examples of previous clients adds credibility, a more direct connection to how those experiences apply to the current prospect's situation would strengthen the engagement. Finally, the closing question, while attempting to gauge confidence, could be rephrased to evoke a more detailed response from the prospect. Overall, this response shows promise but could benefit from clarity and more direct engagement.
7.
6
/ 10Question:
"What support will I receive after onboarding to ensure I get the most out of my investment?"
Answer:
You will initially receive an email welcome from the company as a new member, this will include a booklet you can download and one will be mailed to you as well for reference with your full executed contract, procedures for customer service and contact information to each department for your reference. Following the company welcome my customer concierge will follow up with a welcome call and her contact information should you need assistance with any maintenance or changes on your account as well as general support for my clients I offer her services, her name is Megan. I will be contacting you monthly with a review of how your account is lermorming
Feedback:
This response provides a good overview of the initial support the prospect will receive after onboarding, including details about welcome communication and the role of the customer concierge, Megan. However, it lacks a comprehensive view of ongoing support and resources that will be available beyond the initial contact. It could benefit from mentioning any additional educational resources, webinars, or continuous support options that the company offers to enhance the customer’s investment experience. The response could also be clearer and more polished; for instance, there is a typographical error in 'lermorming' that detracts from professionalism. Engaging the prospect at the end by asking if they have any specific concerns or additional support needs could further enhance the collaborative aspect of the conversation.
8.
6
/ 10Question:
"I’m not convinced your product offers enough value compared to alternatives; how do you justify that?"
Answer:
I understand how you may be skeptical of such large returns on investment until you have experienced them yourself. What is it in particular that you don't feel confident in? Putting your capital in your bank will earn you less than 2% interest. We are offering 30% every trading session with 4-6 sessions per month, that's $12k per month on your $10k, at the minimum. Are there other aspects of the alternatives that interest you more and let's see how can I provide that for you with this plan? Is that fair?
Feedback:
This response starts with a positive acknowledgment of the prospect's skepticism, which is vital in building rapport. However, while it mentions potential returns, it fails to effectively convey the unique value proposition of your product compared to alternatives. Simply stating the potential returns without a clear differentiation from competitors doesn't strongly justify the product's value. Asking for specific concerns is a good approach but could be more focused on exploring how your product meets the prospect's specific needs or pain points. Additionally, the closing question, while engaging, could be rephrased to invite more detailed feedback on the competitor offerings rather than implying a negotiation on fairness. Overall, while there are elements of curiosity and engagement, the response could be more structured and focused on demonstrating clear value over alternatives.
9.
7
/ 10Question:
"Is there an easy way to switch if I find that your plans aren't meeting my expectations?"
Answer:
Yes, you can switch your plan at any time when your capital is not in an active trading session. The longest period of time to switch would be if you just reactivated your trading session you would need to wait until that session ends to downgrade or upgrade your plan or to completely withdraw from our plans and company. We of course would like the opportunity to overcome any issues you have experienced but will never withold your capital and credits issued.
Feedback:
This response provides a clear answer to the prospect's concern about switching plans, which is crucial in building trust. It effectively communicates the conditions under which a switch can occur and reassures the prospect that their capital will not be withheld. However, the response could be improved by simplifying the language and making it more concise, as the current wording may be somewhat convoluted. Additionally, it could benefit from a more empathetic tone by explicitly acknowledging the potential concerns or frustrations the prospect might have. A closing question inviting the prospect to share their specific concerns could also enhance engagement. Overall, the response addresses the objection, but clarity and emotional connection could be strengthened.
10.
7
/ 10Question:
"Can you walk me through the process of getting approval from my financial advisor?"
Answer:
Getting approval from your financial advisor is as simple as our normal communications with each other by phone, text, email or Whatsapp is usually the fastest response from your financial manager as he is online during business hours constantly. You also can contact our client concierge should you have any issues reaching your financial manager and she will get him to respond immediately to you.
Feedback:
This response provides a clear and straightforward answer to the prospect's inquiry about getting approval from their financial advisor, which is important for building trust. It effectively outlines multiple communication methods, emphasizing accessibility and responsiveness. However, it could be enhanced by acknowledging any potential concerns the prospect may have about the approval process, such as timelines or advisor hesitations. Additionally, including a brief reassurance about the streamlined nature of the process could strengthen the response. Overall, while the information is clear, a more empathetic tone and a proactive approach in addressing potential concerns would improve the effectiveness of the message.