Phonesites.com
Sales Assessment Results

"We're already using a similar service; why switch to Phonesites.com?"

Because you can use Phonesites in conjunction with any other tool, in less time. In fact it will start to reduce your time spend in other tools, because you can do the same thing in less time. So, youll be saving money and time, as we're cheaper than your current systems.

Your response successfully addresses the concern by highlighting the time-saving and cost-effective benefits of using Phonesites.com alongside their current service. However, it could be improved by providing a specific example or data point to back up your claims, as this would enhance credibility. Also, consider refining your closing technique by asking a follow-up question to engage the prospect further. Overall, a solid attempt but could use a bit more polish.

"The price seems high for what we're currently getting."

We have a 2 week trial, and it starts at $29/mo. We also have a 21 day no quetions asked refund policy. if you cannot build a website, we can help walk you through it (also offer done for you services if youre short on time) if you have a 30% close rate, and Phonesites helps you generate 100 more leads.. How much money could 30 sales do for your bottom line? more or les than $29/mo?

The response effectively addresses the price objection by highlighting the trial period and refund policy, which mitigates the risk for the potential customer. However, it could be more professional in tone and structure. The closing technique is present but could be stronger; instead of asking a rhetorical question, a more direct call to action could encourage a commitment. Additionally, while the solution-focused approach is evident in offering assistance with website creation, it could be clearer and more concise. Overall, the response is on the right track but needs refinement in professionalism and closing strategy.

"We don't have the budget for this right now; can you offer a discount?"

Sure can! We have a 14 day trial, we start at $29/mo.. And I can extend your trial into your next quarter, if you're willing to lock in a contract with me today on price.

The response effectively addresses the concern of budget by offering a trial period and a potential discount through a contract, which shows a willingness to accommodate the client's needs. However, it could be improved by explicitly acknowledging the client's budget constraints before jumping into solutions. The communication is professional, but the closing technique could be stronger by emphasizing the value of the product and the urgency of locking in the offer. Overall, it's a solution-focused approach but could use more finesse in execution.

"How can you guarantee that Phonesites.com will increase our sales?"

I cannot. Phonesites is not a guarenteed way to make sales, it's a guarenteed way to speed up what you're currently doing. If you do have a working offer, or a way to drive traffic, then Phonesites is a way to unlock how to spread your offer faster and capture more mindshare/leads. It's a guarenteed way to build fast websites, that are conversion focused (for every device), load fast, and will help you place your offer infront of MORE people in a quicker way. You can test more, faster. Thats how.

Your response started off weak with 'I cannot' regarding the guarantee, which is a missed opportunity to establish credibility. However, you did pivot to explain the benefits of using Phonesites, emphasizing speed and efficiency, which is good. Still, it lacked a strong closing technique to encourage further engagement. Instead of just stating capabilities, try framing it in a way that directly relates to the potential customer's needs. For example, you could ask questions about their current sales strategies and how Phonesites can fit into that picture. Overall, you showed some understanding of the product, but there’s room for improvement in effectiveness and closing. Additionally, watch out for typos like 'guarenteed' and ensure professional communication. Overall, you're on the right track, but let's fine-tune that pitch!

"We're not ready to make a decision until next quarter."

I understand - I'm under similar constraints with our budget. Would you be willing to take a look at a website I build for you, to see if you like it? No cost. If you do, what we can do is set it up for you (no cost, again), but will ask you to lock in a contract with us so we can bill you on the 1st of next quarter.

Your response acknowledges the objection, but it seems a bit self-centered. While you mention your own budget constraints, it doesn't directly address their hesitation about making a decision. Offering to build a website at no cost is a good idea, but asking for a commitment to a contract before they've even seen what you can do might feel pushy. A more effective approach would be to emphasize the value they would receive from looking at the website, and perhaps suggest a follow-up closer to their decision timeline. Overall, your communication is professional, but the closing technique feels rushed and not focused on their needs.

"I need to consult with my team before moving forward; can you give us more time?"

Absolutely, I understand. Be sure to ask them what concerns they have, and I'd be more than happy to go through them one-by-one and give you a response. I'd love to lock down a time for a live demo for you and anyone else who wants to. Would you be interested in schedulgin a time to get a quick walk through? It might even make your task easier, if we're trying to explain to your team how Phonesites fits into your tech stack

This response shows a good understanding of the need for collaboration within the prospect's team by inviting them to share concerns. However, the initial acknowledgment of the objection could be stronger; instead of simply saying 'Absolutely, I understand,' it would be more impactful to express empathy and validate their need to consult. Additionally, while you offered to schedule a demo, the phrasing could be more assertive in closing for a specific time. Overall, the solution-focused approach is evident, but the professional communication and closing technique could be improved.

"How does Phonesites.com integrate with our existing systems?"

In a few ways: - We embed into any other website platform - We have open API's so your other website platform/servers can feed data into ours - We have ability to export data at any time, so you can do any kind of bulk work you need - we have a zapier app, connecting you to 20K+ apps and other apis - we have webhooks.. so you can connect our platform to anything that accepts webhooks

The response effectively addresses the concern about integration by outlining multiple methods of connection with existing systems, showing a good understanding of the technical aspects involved. However, it would benefit from a more structured approach, such as summarizing how these integrations would specifically solve the client's needs or pain points. The professional communication is clear, though it could be more engaging. There isn't a direct closing technique used, which is an opportunity missed to prompt the client towards the next step. Overall, it demonstrates a solution-focused approach but lacks a personal touch and urgency to move forward.

"We’ve tried similar platforms before and didn’t see results; what’s different here?"

What separates us is our ease of use, but more so our ability to test more ideas faster. more ideas (meaning websites that have offers out there) that vary in personalzation and design, so you can spend more time on doing what matters most: closing more deals.

Your response touches on ease of use and the ability to test ideas quickly, which is a good start, but it lacks depth in addressing the specific concern about previous failures. You could improve by incorporating statistics or testimonials to substantiate your claims, as this would enhance credibility. Additionally, you didn't utilize a closing technique to encourage further discussion or commitment. A solution-focused approach could involve asking questions like, 'What specific results were you looking for?' to better understand their needs. Overall, your communication is somewhat professional but needs refinement in persuasive techniques and clarity.

"I’m concerned about the learning curve for our team; how user-friendly is your platform?"

I will send you a video of one of our former employees 7yr old daughter going through and making a video from scratch in about 11 minutes. She has no website experience. She does not have a phone. It was easy enough with no guidance on how to install a template, and edit it to he rliking. If you know how to send an email, you can make a website.

The response attempts to address the concern about the learning curve by showcasing how easy the platform is to use, even for a child. However, it falls short in professionalism and clarity. Referring to a child's experience may come across as condescending or dismissive of the team's concerns. While the closing technique could be stronger, the solution-focused approach is somewhat evident in highlighting ease of use. To improve, provide more structured evidence of user-friendliness, such as testimonials or data, and maintain a more professional tone throughout. Overall, the response lacks the finesse required in a sales conversation.

"What kind of support do you offer if we run into issues after we sign up?"

You can reach us any time via email, or our in-app support widget. We guarentee 24 hours or less response, if not a resolution, to any issue you have. We can also zoom, loom, or phone call if you schedule that with us via phone call. And if you upgrade to a team account.. I'll give you my cell phone. I am the CTO of the company and oversee all product.

The response effectively addresses the concern about post-signup support by detailing multiple channels for assistance, which assures the customer of accessibility. The mention of a guaranteed response time of 24 hours is a strong point, as it sets clear expectations. However, the offer to provide a personal cell phone only for upgraded accounts might seem exclusive and could be interpreted as less supportive for standard accounts. While professional, the response could be improved by emphasizing the support available to all customers regardless of account type. The closing technique could also be stronger; inviting the prospect to discuss their specific needs or concerns directly could enhance engagement. Overall, a solid response but with room for improvement in inclusivity and closing. Score: 7/10