Bread
Sales Assessment Results by Olanrewaju Abdulsalam
8
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s get straight to the point: your performance is not just lacking; it’s practically non-existent. With an average score of 0.8, you’re missing the crucial elements of engaging and understanding your prospects. You are failing to address objections with any depth or empathy, which is essential in sales. Your responses come off as dismissive and overly simplistic, showing a lack of effort to explore the prospect's concerns or provide tailored solutions. You need to shift your approach from merely stating facts to genuinely connecting with your prospects. Focus on understanding their pain points and ask probing questions that reveal their needs. To turn this around, dive deep into SPIN Selling and Solution Selling techniques. These frameworks will help you structure your conversations around the Situation, Problem, Implication, and Need-Payoff, while also allowing you to tailor solutions to your prospects. Remember, your goal is to build trust and provide real value. Here’s your coaching moment: think of every objection not as a roadblock but as an opportunity to engage in a deeper conversation. Approach it with curiosity and a desire to understand, and you’ll start to see a shift in how prospects respond to you.
Question Breakdown
1.
0
/ 10Question:
"We're currently satisfied with our current bread supplier, and switching might disrupt our operations."
Answer:
Looking at our product we give out the best to our customer and serve the best quality service
Feedback:
The response fails to address the specific objection regarding satisfaction with the current supplier and the fear of disruption. It lacks a clear understanding of the prospect's perspective and does not explore potential pain points or offer a tailored solution. There are no questions to uncover more about their current satisfaction or concerns, and there's no attempt to build rapport or trust. Simply stating quality service does not directly counter their objection and feels dismissive. Overall, there is no effective engagement or value exploration present.
2.
0
/ 10Question:
"I need to ensure this aligns with our departmental budget for the upcoming fiscal year."
Answer:
Yes it aligns with your department budget, because our product is affordable
Feedback:
The response fails to provide any detailed justification or evidence to support the claim of affordability. It does not engage with the prospect's concern about budget alignment or explore any implications of their budget constraints. Additionally, there are no questions asked to uncover more about their specific budget needs or to facilitate a deeper discussion. Overall, it lacks value exploration and does not effectively address the prospect's objection, making it feel dismissive and inadequate.
3.
0
/ 10Question:
"I'm concerned about how quickly we can implement your solution given our existing workload."
Answer:
You should be concerned, we giving you the best services
Feedback:
This response does not address the prospect's valid concern about implementation speed given their existing workload. Instead of acknowledging their worry and providing reassurance or a solution, it dismissively insists on the value of service without context. There are no questions to uncover specific implementation issues or to explore how you can support them during the transition, which is crucial for building trust. Overall, the response lacks empathy, collaboration, and any constructive engagement with the prospect's objection.
4.
4
/ 10Question:
"What guarantees can you provide regarding the freshness and quality of your bread during peak demand?"
Answer:
We give our the best quality, freshness and I can send over couple of breads to try and give your review
Feedback:
The response touches on quality and offers a trial, which is a step in the right direction. However, it lacks specificity regarding guarantees for freshness and quality during peak demand. It does not directly address the customer's concern about consistency under high-pressure situations. Instead, it would be more effective to provide concrete measures or policies in place that ensure quality, and to ask questions that explore the customer's specific needs during peak times. Overall, the response could benefit from better engagement with the prospect's concerns and a more solution-focused approach.
5.
0
/ 10Question:
"Our team is already stretched thin; how do you propose we manage the onboarding process without overloading staff?"
Answer:
The product is flexible
Feedback:
This response is overly simplistic and does not address the prospect's concern about managing the onboarding process effectively. It fails to explain how the flexibility of the product can alleviate the stress on the staff or what specific support will be provided during the onboarding process. There are no questions asked to explore the prospect's specific challenges further, which is crucial for understanding their needs. Overall, the response lacks depth, clarity, and engagement with the prospect's perspective, making it ineffective.
6.
0
/ 10Question:
"I'm not sure your product's scalability will meet our future growth plans in this highly competitive market."
Answer:
You just have to try our product, and we give our the best quality and services
Feedback:
This response does not effectively address the prospect's concern about scalability or future growth. It shifts focus to quality and service without linking these attributes to the scalability of the product, which is the core of the objection. The salesperson misses an opportunity to ask follow-up questions that could uncover specific growth plans or challenges the prospect anticipates. Without engaging in a deeper conversation about scalability, the response feels dismissive and fails to provide a solution-oriented approach. Overall, it lacks the necessary depth and insight to reassure the prospect regarding their concerns.
7.
0
/ 10Question:
"Can you explain how your bread innovations will evolve over time to keep us competitive?"
Answer:
We giving out the best quality taste and it's meet the standard regulations
Feedback:
The response does not address the prospect's question regarding the evolution of bread innovations and how they will help maintain competitiveness. Instead, it focuses on quality and compliance, which does not provide any insight into future innovations or strategies. There is no engagement with the prospect's interest in staying competitive, and the response lacks depth, curiosity, and an exploration of value that would be relevant to the prospect's future needs. Overall, it feels dismissive and fails to connect with the concern raised.
8.
2
/ 10Question:
"We're facing strict compliance standards—how does your product align with those requirements?"
Answer:
We look at the quality provided and it aligns with your production requirements
Feedback:
The response is vague and does not directly address the specific concern regarding compliance standards. It only mentions quality and production requirements without providing any concrete examples or details on how the product meets compliance. The answer lacks engagement with the prospect's needs, as it does not ask questions to clarify their specific compliance standards or explore the implications of those requirements. Overall, it fails to build trust or demonstrate an understanding of the prospect's situation.
9.
2
/ 10Question:
"What are the true long-term costs involved beyond the initial purchase?"
Answer:
It's an annual payment and it can be made installmenally
Feedback:
This response provides minimal information regarding long-term costs, only mentioning that there is an annual payment option and the ability to make payments in installments. It fails to delve into other potential costs that might be associated with the product over time, such as maintenance, upgrades, or operational costs. It does not address the prospect's concern thoroughly or invite further discussion about their specific budgetary needs or considerations. Overall, the response lacks depth, engagement, and a clear understanding of the prospect's inquiry, which is crucial in building trust and providing value.
10.
0
/ 10Question:
"I need to gain buy-in from my team, and I'm worried they might resist changing our current supplier without a compelling reason."
Answer:
I'll send in the buy in form to and I guarantee it's a product you will want to buy for a long term
Feedback:
The response fails to address the prospect's concern about gaining buy-in from their team. Simply stating you'll send a buy-in form does not provide a compelling reason or rationale for the team to switch suppliers. There is no engagement with the prospect's worries or an exploration of how you can support them in convincing their team. Additionally, the response lacks specificity, clarity, and an understanding of the prospect's situation, making it feel dismissive. Overall, it does not effectively engage with the objection and lacks a collaborative approach.