House, land
Sales Assessment Results by Kar sewuese Cynthia
12
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's cut to the chase: your performance on this test was far from impressive, scoring an average of just 1.2. It's clear that you struggled with clarity and specificity in addressing the prospect's concerns, which is crucial in sales. You need to step up your game by focusing on understanding your customer's needs and providing tailored solutions that resonate with them. Your responses were vague and failed to build trust or rapport, which is the heartbeat of successful selling.
A consistent pattern emerged: you missed the opportunity to engage in consultative selling, which means you weren't asking the right questions or listening actively to your prospects’ concerns. Instead of diving deeper into their pain points and offering concrete solutions, you provided generic responses that didn't inspire confidence.
To forge a path forward, I recommend you practice the Consultative Selling and Solution Selling techniques. These will help you become a better listener and a more effective problem solver. Focus on how to ask insightful questions that not only address concerns but also uncover deeper needs.
Here’s your coaching moment: remember that selling isn’t about pushing a product; it’s about creating a meaningful connection and providing genuine value. Every conversation should leave the prospect feeling understood and valued, not confused or dismissed. Time to get to work and turn that around!
Question Breakdown
1.
0
/ 10Question:
"I'm worried about the monthly payments—how do they fit into my budget without stretching it too much?"
Answer:
You will adjust your spending and try to manage so that it will go with your budget for the month
You can do that by applying scale of preference.
Feedback:
This response is vague and does not effectively address the prospect's concern about monthly payments. It lacks empathy and clarity, and fails to provide a concrete solution or reassurance. A more effective approach would involve discussing specific payment options, exploring the prospect's financial situation, and highlighting the value and potential returns of the investment. Additionally, using a consultative approach to invite further discussion would help in building rapport and trust.
2.
0
/ 10Question:
"With my current workload, I can't afford any disruptions—how will this impact my daily operations?"
Answer:
I will try as much as possible to relates everything together and everything will go well
Feedback:
This response is unclear and lacks specificity regarding how the purchase will integrate with the prospect's current operations. It fails to directly address the concern about disruptions and does not provide any concrete strategies or reassurances. A more effective approach would include discussing how the property can enhance operational efficiency or provide solutions that align with their workload. Engaging with questions to understand their specific concerns further would help build rapport and trust.
3.
0
/ 10Question:
"What if I invest now but the market changes in the next few months?"
Answer:
As a marketer if you are investing, invest with positive mind set that the price will increase always.
But if invest and the price fails you can give it a little time it will increase the is the positive mind
Feedback:
This response lacks clarity and does not effectively address the prospect's concern about market fluctuations. It fails to provide a concrete strategy or assurance regarding potential market changes. A more suitable approach would involve discussing market trends, historical data, and potential returns on investment in a fluctuating market, while also emphasizing the long-term value of the investment. Additionally, inviting the prospect to share their concerns or questions could foster a more collaborative dialogue.
4.
3
/ 10Question:
"Can you explain how this property will truly enhance my lifestyle in the long run?"
Answer:
Property will truly enhance by investing in it
If you invest in a land now for example, you bought the land for 5000 and next year you will sale the same land maybe 10000 or 15000
Feedback:
This response is vague and doesn't clearly articulate how the property will enhance the prospect's lifestyle. While you mention potential financial returns, it's important to connect these benefits back to the lifestyle improvements—such as increased space, community amenities, or personal satisfaction from investment. A better approach would be to ask the prospect about their lifestyle goals and customize your response to show how the property can specifically meet those needs. Additionally, providing examples of how others have benefited from similar investments would strengthen your argument.
5.
2
/ 10Question:
"I’m concerned if my colleagues will support this decision; how can I ensure buy-in from them?"
Answer:
Buying from them will help them achieve their target
Feedback:
This response does not directly address the prospect's concern about ensuring buy-in from their colleagues. It lacks specificity and does not provide a clear strategy or insight into fostering support among stakeholders. To improve, consider discussing how the investment aligns with the team's goals, offering strategies for communicating the benefits to colleagues, or suggesting a collaborative approach to decision-making. Engaging the prospect in a conversation about their colleagues' perspectives would also demonstrate active listening and a consultative approach.
6.
1
/ 10Question:
"This property seems luxurious—how do I justify this expenditure to my superiors?"
Answer:
You can justify it by checking your expenses
Feedback:
This response fails to effectively address the prospect's concern about justifying the luxury expenditure to superiors. It lacks depth and does not provide any specific strategies or metrics to support the justification. A more compelling answer would include discussing the long-term value and return on investment of the property, aligning the property's benefits with the company's goals, and suggesting how to present these points to stakeholders. Additionally, engaging the prospect with questions about what metrics their superiors value could demonstrate active listening and a consultative approach.
7.
0
/ 10Question:
"What guarantees do you have that I won't face issues with maintenance costs down the line?"
Answer:
We are registered by nafdac
Feedback:
This response is inadequate as it fails to address the prospect's specific concern about maintenance costs. Simply stating that you are registered by NAFDAC does not provide any guarantees or insights into how maintenance issues will be managed or prevented. A more effective response would include discussing warranties, maintenance plans, or historical data on maintenance costs associated with the property. Providing reassurance about ongoing support or services could also enhance trust. Moreover, asking the prospect about their previous experiences with maintenance could help tailor your response to their concerns.
8.
2
/ 10Question:
"I’ve heard about projects like this not going as planned; what’s your track record on these deals?"
Answer:
Our company is real and so many people have done it with us
Feedback:
This response is insufficient as it does not directly address the prospect's concern about the track record of the projects. Simply stating that the company is 'real' lacks specificity and fails to provide evidence or examples of successful projects. A more effective approach would include sharing success stories, testimonials, or data on previous deals that reinforce the company’s credibility. Additionally, engaging the prospect with questions about their concerns can help build trust and understanding.
9.
2
/ 10Question:
"Can you clarify how this aligns with our company's vision and priorities moving forward?"
Answer:
Our company can move forward if new customers are coming and also us maintaining the old customers. We can do that by having active staffs and also meeting up with the customers needs
Feedback:
This response does not directly address the prospect's request for clarification on how the offering aligns with their company's vision and priorities. Instead, it vaguely mentions customer acquisition and staff activity without connecting these points to the specific strategic goals or values of the prospect's company. A more effective approach would involve explicitly linking the property's benefits to the company's objectives, discussing how it can help achieve those goals, and inviting further dialogue to understand those priorities better. Additionally, demonstrating knowledge of the prospect's company would enhance credibility and rapport.
10.
2
/ 10Question:
"What makes your offering stand out compared to the alternatives I'm considering?"
Answer:
By being active and understanding the customers needs
Feedback:
This response is too vague and does not effectively address the prospect's question about what specifically makes your offering unique compared to competitors. It fails to highlight distinct features, benefits, or advantages that set your property apart. A more effective approach would include discussing key differentiators such as unique amenities, pricing advantages, superior customer service, or testimonials from satisfied customers. Additionally, integrating the prospect's needs and preferences into your response would demonstrate active listening and create a more personalized connection.