Recruiting baseball players
Sales Assessment Results
49
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's cut to the chase: your performance on this test was underwhelming, with an average score below 5. This indicates a struggle to connect with prospects and truly address their concerns. You seem to have a grasp on acknowledging issues, but your responses often lack depth, empathy, and collaboration. Many times, you skirted around the real worries of your prospects—like financial impact or team adjustments—without digging deeper or providing tailored solutions.
Your strongest technique appears to be the acknowledgment of concerns, but you need to pivot towards a more consultative approach. Ask more probing questions and show genuine interest in the prospect's situation. It’s not just about stating facts; it’s about building rapport and trust.
To elevate your game, focus on practicing the Consultative Selling and Solution Selling techniques. These will help you engage prospects more effectively, allowing for a deeper understanding of their needs and how you can meet them.
Here’s your coaching moment: every conversation is an opportunity to build a relationship, not just make a sale. Remember, people buy from those they trust and feel understood by. Dive into those conversations, ask the right questions, and make it about their journey, not just your program. You have the potential to improve, so let's turn this around!
Question Breakdown
1.
3
/ 10Question:
"I'm worried about the monthly payments and how that might affect my budget with other expenses coming up."
Answer:
Financial security is very important to all of us and that’s why I’m happy that we can offer you a full tuition scholarship. Along with that of you have a score of 21 or above on your ACT you’ll get additional assistance to cover room and board.
Feedback:
The response partially addresses the concern about monthly payments by introducing the scholarship offer, but it fails to directly acknowledge the prospect's worries about budget impact. It lacks empathy and doesn't engage in further discovery about their financial situation. Additionally, it doesn't explore alternative financing options or payment plans that could alleviate their concerns. Overall, it misses a collaborative approach and doesn't build rapport by showing an understanding of the prospect's financial concerns.
2.
4
/ 10Question:
"What if my kid doesn't adjust well to a new team or coaching style?"
Answer:
Every person is different and we appreciate that about them. We have 4 coaches on our staff and we are also all different. Our program has core values that are always consistent but we encourage other personalities and understand that we might have to try different approaches to reach different people.
Feedback:
The response offers a general acknowledgment of individual differences but fails to directly address the parent's concern about adjustment to a new team or coaching style. It lacks specific examples or reassurances regarding how the coaching staff supports player transitions and adapts to individual needs. Additionally, there are no questions asked to further explore the parent's worries or to build rapport. A more effective response would include strategies for easing the adjustment process and a reassurance of support during this transition.
3.
5
/ 10Question:
"I heard a lot of players are not getting drafted this year; how do I know this is worth the investment?"
Answer:
There are only a very select few of players who get drafted to play professional baseball each year. When I was your age my focus was also on playing professional baseball. We are going to help you develop as a baseball player and as a person so if you are drafted you willl have a better chance of reaching your ultimate goal of playing in the MLB. Our goal as coaches is to push you everyday to be the best you can be. We know that you have the ability to be drafted. We are going to give you the resources you need and take care of you financial through scholarships to give you an avenue to reach your goals in baseball.
Feedback:
The response acknowledges the competitive nature of player drafts, which is a good start. However, it does not directly address the prospect's concern about the investment's worth given the current draft trends. While it emphasizes personal development and coaching support, it lacks concrete evidence or examples that demonstrate the program's unique value or success rate in achieving draft outcomes. Furthermore, the response could benefit from asking follow-up questions to better understand the prospect's specific concerns and build rapport. Overall, it misses a more solution-focused and exploratory approach that would help reassure the prospect about their investment.
4.
6
/ 10Question:
"Can you guarantee that the program will actually improve their chances of getting noticed by scouts?"
Answer:
Yes I can. That might seem like a stretch to some but with our coaching staffs experience, reputation, and our commitment to resources that scouts use, I feel confident that we can get you noticed by scouts. I have coaches a first round draft pick who has played in the MLB. I know what it looks like to sign a high school player and have his drafted in 2 years. We also make a commitment to tools like synergy rapsodo and Yakkertech to make video and metrics easily accessible to pro scouts.
Feedback:
The response attempts to address the concern by highlighting the coaching staff's experience and the tools available for promoting players to scouts. However, it falls short in a few key areas. Firstly, it uses vague language like 'might seem like a stretch' that could undermine confidence. It would be more effective to provide specific success stories or statistics that demonstrate the program's track record of getting players noticed by scouts. Additionally, it doesn't acknowledge the inherent uncertainty in recruitment, which could help the prospect feel more understood. Including a question to explore the prospect's specific concerns further would also enhance the collaborative approach and rapport-building aspect.
5.
3
/ 10Question:
"I'm already committed to a team for next season; is it really worth switching now?"
Answer:
Our program stands firm in character and commitment. We will not try recruiting you away from another program. You know all of the information needed to choose our program. If you realize that you want and need to be in our program, please call me and we can discuss that further.
Feedback:
The response fails to adequately address the prospect's concerns about switching teams. While it emphasizes the program's integrity and commitment, it lacks a proactive approach in discussing the potential benefits of switching. The salesperson should have engaged in further discovery by asking about the reasons for the prospect's current commitment and how their needs might align better with the new program. Additionally, it would be beneficial to provide specific examples of how the program can enhance the prospect's development or opportunities compared to their current team. Overall, this response misses an opportunity to build rapport and demonstrate value in a more collaborative manner.
6.
5
/ 10Question:
"How do I know that this program has a good success rate compared to others?"
Answer:
If you looks at the growth numbers of our program over tha past 3 years it’s easy to see that we are the fastest growing program in our league. What you don’t understand is the emphasis on development that we have in our program. It’s also important to define your idea of success. We believe success is getting the most out of your ability. Success is preparing you to play MLB baseball or live a successful life in another area.
Feedback:
The response starts off well by highlighting the program's growth rate, which can be a solid indicator of success. However, the phrase "it's easy to see" may come across as dismissive to the prospect's concerns. The salesperson should provide specific success metrics or testimonials to back up their claim, which would enhance credibility. While discussing the emphasis on development is valuable, it lacks concrete examples of how this development translates into success outcomes in recruiting. Additionally, the definition of success could be more directly aligned with what the prospect is likely looking for, such as draft placements or player advancement statistics. Overall, the response could benefit from more specificity and a more personal touch to better connect with the prospect's needs.
7.
6
/ 10Question:
"What happens if the training schedule conflicts with my son's school commitments?"
Answer:
We understand that your son is committed to academics and baseball. Our programs is also! We have study hall periods in place to assist in your son’s academic success. Our program also has a strong academic success rate with teachers on campus and teachers want baseball players in their classes. Through proper communication, we are able to accommodate each students needs when it comes to the classroom. Our team has had a 3.2 team GPA every semester for the previous 7 semesters.
Feedback:
The response effectively acknowledges the importance of academics alongside baseball commitments, which demonstrates awareness of the prospect's concerns. Highlighting study hall periods and a strong academic success rate is a positive aspect, as it shows the program's commitment to supporting student-athletes. However, the response could be further improved by specifically addressing how the training schedule is planned in relation to school commitments, as well as providing examples of how previous students have successfully balanced both. Asking a follow-up question about the prospect's specific concerns regarding scheduling could also enhance the collaborative approach and engagement. Overall, while the response is positive, it lacks some specificity and direct reassurance regarding scheduling conflicts.
8.
6
/ 10Question:
"I've seen a lot of recruiting services charge hidden fees; how transparent are your pricing structures?"
Answer:
Our prices are very straight forward. I’ve given you a detailed description of your scholarship and all other cost of tuition. We’ve spent countless hours on on offer sheet to ensure we cover all details in this offer so you don’t get hit with an unexpected charge.
Feedback:
The response does a decent job of addressing the concern about hidden fees by emphasizing transparency in pricing. However, it could be improved by clearly outlining the pricing structure in a more detailed manner, rather than just stating that it's straightforward. Providing specific examples of what the offer includes, alongside a reassurance that there are no hidden fees, would build greater trust. Additionally, it would have been beneficial for the salesperson to ask a follow-up question to further engage the prospect and understand their specific concerns about pricing. Overall, while the response is informative, it lacks the depth needed to fully reassure the prospect.
9.
7
/ 10Question:
"I'm not sure if my child is ready for this level of competition; what if it affects their confidence?"
Answer:
We believe in your child’s ability and character. We will help develop your child’s skill in which we believe will help build his confidence. Confidence comes from skill acquisition. Baseball is very hard and we understand that maintaining confidence is what separates players from others. We spend a great amount of time giving your son ways to handle the failures that come from sports. We can help them get through those challenges so they will be able to reach their goals.
Feedback:
The response effectively addresses the parent's concern about their child's readiness for competition and the potential impact on confidence. It emphasizes belief in the child's abilities and the program's commitment to skill development, which can help instill confidence. However, while it mentions handling failures, it could be strengthened by providing specific examples or success stories of other players who faced similar challenges and improved their confidence through the program. Additionally, engaging the parent with a follow-up question about their child's specific fears or goals would demonstrate a more collaborative approach and enhance rapport. Overall, this response shows a good understanding of the concern but lacks some depth and specificity.
10.
4
/ 10Question:
"Is there a way to trial the program first before making a long-term commitment?"
Answer:
Unfortunately there is not a trial offer. We have given you all information about our program. We have explained our plan for success. We have shown a track record of players who have gained exposure to scouts. We’ve chosen to invest in you. You are the right fit for our program. I have your scholarship here for you to sign. Your signature with show us that you are dedicated to the goals you’ve listed it is prior to this meeting.
Feedback:
The response directly addresses the objection about a trial offer by stating that one is not available. However, it lacks empathy and does not explore the prospect's desire for a trial further. Instead of focusing solely on the scholarship and commitment, the salesperson could have asked why a trial was important to the prospect, which would demonstrate active listening. By acknowledging the prospect's concerns and discussing the benefits and successes of the program more thoroughly, the salesperson could build greater trust. Additionally, the abrupt transition to discussing the scholarship feels too transactional and doesn't foster a collaborative relationship. Overall, the response misses an opportunity to engage with the prospect's needs more deeply.