Financial Coaching
Sales Assessment Results
60
Developing Closer
10 questions
Maximum score: 100
Completed in
Let's be honest, your performance in this test shows that you have room for improvement, and not just a little. Averaging a score of 6 means you’re hovering in a space where potential is evident, but execution is lacking. You’ve got some solid instincts, notably in acknowledging prospects' concerns and demonstrating curiosity. That’s a fantastic place to start, but it’s time to build on that foundation with more depth.
The patterns that emerge from your responses highlight a positive approach in recognizing client concerns, yet there's a consistent lack of specific solutions or actionable strategies. You often leave prospects hanging, wanting more clarity or detailed examples. Take note: prospects crave not just empathy but also a clear path forward. Your responses need to pivot from generic acknowledgment to tailored solutions that address their unique challenges.
To elevate your game, I highly recommend diving into Solution Selling and the AIDA Model. These techniques can help you structure your responses to not only identify pain points but also clearly outline a compelling narrative that moves the prospect toward action. You need to practice crafting responses that not only engage but also persuade by clearly articulating the benefits and outcomes.
Here’s your coaching moment: selling is not just about making a connection; it’s about transforming that connection into trust and action. You have the ability to listen and engage, but it’s time to step up your game by backing that up with concrete solutions and credible evidence. Remember, the goal is to guide your prospects confidently toward their decisions. You’ve got this!
Question Breakdown
1.
2
/ 10Question:
"We have a tight budget cycle coming up, how can we justify this expense to upper management right now?"
Answer:
Why do you feel you need to justify this expense? Maybe instead of justifying in the expense, we take a look at what may change if we implement some new strategies to help improve your financial situation.
Feedback:
The response does not effectively address the prospect's concern about justifying the expense to upper management. It lacks clarity and fails to provide a solution or valid reasons for the expense, which may leave the prospect feeling unsupported. A more effective response would have acknowledged the budget constraint and offered a compelling rationale for how the investment could lead to significant financial benefits or cost-saving strategies. Active listening and a focus on the prospect's perspective are essential in this scenario. The use of curiosity and discovery questions could also help uncover more about their budget concerns and decision-making processes.
2.
5
/ 10Question:
"I'm concerned about how this new financial coaching will integrate with our existing platforms; can you elaborate on compatibility?"
Answer:
Absolutely. That's a great concern to have and one that we should talk through. When we enter into a financial coaching relationship we will go through all your current platforms, strategies, tools, and partners to see where adjustments can be made. As we work together, we will implement new ways to use your current platforms so you are truly getting the results you desire. Some of the strategies you are currently using may not change much and others may see a big adjustment. The goal is to dig into what you are currently doing, determine what is working, and to see what areas need some adjusting.
Feedback:
The response effectively acknowledges the prospect's concern about compatibility, which is a positive start. However, it lacks specific details on how the integration will occur, which could leave the prospect wanting more clarity. Instead of focusing on the process in a general way, it would be more effective to provide concrete examples of how previous clients successfully integrated the coaching with their platforms. Additionally, asking follow-up questions about the prospect's specific systems would demonstrate curiosity and active listening, helping to build rapport and trust. Overall, while the intention is good, the answer could be more tailored and solution-focused.
3.
6
/ 10Question:
"Given the current economic climate, how can we be sure that investing in coaching will yield a strong ROI?"
Answer:
I understand you are concerned with this investment. By investing in financial coaching some of my business clients have seen a 600% increase in gross revenues. Now, you may see different results based on the actions you take from our sessions together. The reason why clients get a strong ROI is because they implement the strategies I introduce. They follow through and are prepared to make adjustments along the way. Are you prepared to implement the strategies we talk about?
Feedback:
The response begins well by acknowledging the prospect's concern about ROI, which is crucial in the current economic climate. However, it misses an opportunity to delve deeper into the implications of not investing in coaching, thereby failing to emphasize the potential risks of inaction. While citing a specific statistic about previous clients is a good tactic, it lacks context or examples that would enhance credibility. Additionally, the question at the end is effective in promoting engagement but should be more focused on understanding the prospect's specific concerns and hesitations about implementation. Overall, the response is somewhat solution-focused but could benefit from further exploration of the prospect's mindset and a stronger justification for the investment in coaching.
4.
7
/ 10Question:
"Our team has previously had challenges with similar implementations; how do we know this will be different?"
Answer:
What were some of the challenges you experienced? A couple of areas my coaching is different than all the rest are these: 1. I walk you through the implementation, step by step. This is key to addressing any question or concerns that come up right away. 2. I don't introduce a ton of new processes at once. We want to make sure what we introduce is strategic and in priority with your immediate needs. 3. We will meet with your team more often an break down the steps so everyone is on the same page. These 3 things alone will help with the implementation and make things go more smoothly.
Feedback:
The response effectively opens with a question aimed at uncovering the specific challenges the prospect faced previously, which demonstrates curiosity and active listening. The explanation of the coaching approach outlines distinct strategies that set your service apart, which is a positive aspect. However, the response could be improved by including a brief anecdote or example of a similar client who overcame challenges with your coaching. This would enhance credibility and provide reassurance about the effectiveness of your methods. Additionally, addressing the concerns more directly by discussing how your approach anticipates and mitigates those past challenges would further strengthen the response. Overall, while the response is constructive, it could benefit from added specificity and demonstration of past success.
5.
6
/ 10Question:
"I need to ensure all stakeholders are on board before moving forward; can you help with that?"
Answer:
Absolutely. Have you had conversations with them previous to meeting with me? If so, you already have some ideas of their concerns with the way the company is sitting financially. This is probably why you reached out to talk with me. I would suggest we set a time to meet with and address concerns from all stakeholders and come up with a plan that hits the top priorities for the company. The stakeholders all want the company to thrive! I bet you are closer than you think to being on board than you think you are.
Feedback:
The response demonstrates a good initial effort to engage with the prospect's concern about stakeholder alignment. By asking if the prospect has already spoken to stakeholders, you show curiosity and an interest in their existing dynamics. However, the response could be strengthened by providing more concrete steps or strategies for facilitating stakeholder buy-in. For instance, you could offer to help prepare a presentation or provide materials that outline the benefits of coaching for all stakeholders. Additionally, the phrase "I bet you are closer than you think to being on board" is slightly presumptive and may not resonate well with the prospect. Instead, focus on collaboratively understanding the stakeholders' concerns and how you can address them together. Overall, while the approach is somewhat collaborative, it lacks depth and actionable components to effectively assure the prospect of stakeholder support.
6.
6
/ 10Question:
"With so many options available in the market, how does your service stand out from competitors?"
Answer:
I love this question for so many reasons! Why did you decide to reach out to me? So many reach out because they see how differently I talk about money. I am vastly different from my competitors! I talk about money in such a way that resonates with so many. I create a judgement free zone that provides you the space to share thing about your financial situation you've never shared with anyone before. I've been told my so many that talking with me has allowed them to feel so much better about where they are financially and that they now have a solid plan moving forward. The language you use with money is critical. For example, don't call it an emergency fund as that creates tension, faster heartbeat, increased breathing, anxiety within your body; instead we call it a peace of mind fund. this is programing your body to feel safe, secure and at peace when unexpected financial events happen. I help you spend more money in the areas that bring value to your life, not focus on cutting expenses like everyone else does.
Feedback:
The response effectively engages the prospect by expressing enthusiasm for the question and soliciting their motivations for reaching out. However, while it emphasizes the unique approach to discussing money, it lacks specific comparisons to competitors that would solidify why your service stands out. Providing concrete examples or specific differentiation points, such as unique methodologies or proven success stories, would enhance the credibility of your claims. Additionally, while the focus on creating a judgment-free zone is positive, it could be beneficial to address broader aspects of the service that differentiate it from others in the market, such as specific results achieved by past clients or unique features of your coaching program. Overall, while the response is engaging, it could be more focused on tangible differentiators, enhancing clarity and persuasive power.
7.
7
/ 10Question:
"Can you provide data or testimonials to support the long-term value claims of your coaching?"
Answer:
Absolutely. I have a ton of 5 star reviews on google and there are several interview with past clients on my youtube channel. On average my clients find about $1000/month they didn't know they had! I worked with one couple that was able to save $4000 in their peace of mind fund, pay off over $130,000 of debt in 13 months, pay cash for birthdays and holidays, and improve their communication all because they investing in working with me. They've continued to do the things they dreamed about because they took all the skills they learned and used the systems we implemented. The things you learn are meant to last you a lifetime not just the meantime.
Feedback:
The response effectively provides evidence of success through a mix of testimonials and specific data points, which is crucial for building credibility in financial coaching. Mentioning 5-star reviews and the YouTube interviews adds a layer of social proof. However, it could be more impactful if it included a direct link to these testimonials or a specific timeframe for when the reviews were collected, as this would enhance trust. Additionally, while the statistics shared are impressive, they could be organized more clearly to improve readability and comprehension. For example, bullet points could highlight key outcomes for different clients. Overall, the response is strong but could benefit from more clarity and direct access to supporting materials.
8.
7
/ 10Question:
"I'm worried about the time investment required for training; how do you address that?"
Answer:
I hear what you are saying! You are a busy person and don't have much time to fill up with another task. How much time are you currently spending on your money each month? Do you feel that time is productive or are you spinning your wheels? For most people I work with, they are spending far more time than they need to because they don't have a system in place. Maybe you are experiencing the same thing. I felt the same way too, that's why I teach a framework for your finances that will take you no more than 5 hours a month! Now that 5 hours isn't all at once either! It's broken down into daily, weekly and monthly tasks so you are maximizing your time spent and getting massive results.
Feedback:
The response effectively acknowledges the prospect's concern about time investment, showing empathy by recognizing their busy schedule. By asking about the prospect's current time spent on financial tasks, you demonstrate curiosity and engage them in the conversation. However, while you do mention a framework that requires only 5 hours a month, it would benefit from more emphasis on the specific benefits of this time investment—such as how it can lead to better financial management and ultimately save time in the long run. Additionally, providing a brief example or anecdote of a client who successfully implemented this system could enhance credibility and reassurance. Overall, the response is encouraging and solution-focused but could strengthen by emphasizing the value of that time investment more clearly.
9.
7
/ 10Question:
"How will the changes impact our daily operations and overall team morale?"
Answer:
This is a great question. By improving your financial situation, you are having a huge impact on your daily operations. With new systems in place you are better able to move your focus to areas that will have a great financial reward vs spending time on things that are not helping. When the business is running more smoothly and there are specific strategies to follow, team members become more engaged. This creates more enthusiasm and therefore morale improves. Think about this: when you have a roadmap with each step laid out for everyone to see and follow, you are reducing confusion and stray activities. You will see major improvements with step by step strategies everyone can follow and be a part of.
Feedback:
The response effectively addresses the prospect's concern by highlighting the positive impact of financial improvements on daily operations and team morale. It provides a clear linkage between better financial management and increased engagement, which is a solid approach. However, it could be enhanced by including specific examples or anecdotes illustrating previous clients' experiences with the changes, which would bolster credibility. Additionally, using more concrete metrics or outcomes related to morale and operational efficiency could strengthen the argument. Finally, inviting further discussion about specific team dynamics or concerns would demonstrate active listening and collaboration. Overall, the answer is strong but could benefit from more specificity and engagement with the prospect's situation.
10.
7
/ 10Question:
"What kind of support will we have during and after implementation to ensure success?"
Answer:
What kind of support do you feel you may need? What I provide, on top of our bi-weekly zooms is access to me via email, text or phone call. After our initial contract is up, we will talk about ongoing support and what might be the best for your situation. There is a ton of flexibility here.
Feedback:
The response effectively opens the conversation by asking the prospect about their specific support needs, which demonstrates curiosity and engages them in a collaborative dialogue. This is a positive approach that invites further discussion. However, while mentioning bi-weekly Zoom meetings and availability via various communication channels is good, the answer could be more effective if it included specific examples of how previous clients have utilized the support effectively. Additionally, addressing potential concerns about the transition to ongoing support after the initial contract would help reassure the prospect. Overall, the response is supportive and flexible but could benefit from more detail on successful outcomes related to the support provided.