website
Sales Assessment Results
53
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's cut to the chase: your performance here isn't quite hitting the mark. An average score of 5.3 shows there's significant room for improvement, and frankly, your responses are struggling with clarity and professionalism. You’ve got good intentions—acknowledging prospects’ concerns and demonstrating curiosity are steps in the right direction. But let’s be real; grammatical errors and confusing structures are dragging you down. You need to tighten your communication and speak with confidence.
Your strongest moments came when you addressed concerns about implementation and training, showing you understand the importance of seamless transitions. However, too often you fell into the trap of sounding unsure or dismissive of the prospect's current solutions. Instead of suggesting they stick with their vendor, highlight the unique value you bring to the table.
To elevate your game, I recommend diving deeper into Solution Selling and the AIDA model. These techniques can help you structure your responses better, identify customer pain points, and guide them toward seeing the value of your offering. Don't just tell them what you can do; show them how you can transform their situation.
Here’s your coaching moment: clarity is key. If you can't communicate your value clearly, how do you expect the prospect to see it? Practice articulating your thoughts more precisely, with a focus on the benefits your solution brings. Remember, confidence sells. Own your messaging and let your expertise shine.
Question Breakdown
1.
2
/ 10Question:
"We're really focused on compliance right now; how does this website solution meet those standards?"
Answer:
Our websites are build with complainces for EU, And US standards, if you have specific compliance rquirements we can look into this and address concerns individually
Feedback:
Your response lacks clarity and contains several grammatical errors, which undermine its professionalism. While you mentioned compliance with EU and US standards, it would have been more effective to provide specific examples or details about these standards and how your solution meets them. Additionally, instead of just offering to address specific requirements, proactively asking the prospect about their compliance needs could foster a more collaborative approach. Improving your communication and demonstrating a deeper understanding of compliance issues would greatly enhance your credibility.
2.
4
/ 10Question:
"Can you provide concrete examples of ROI from other companies who've upgraded to your service?"
Answer:
Yes, we can show you case studies of projects we have underatken in similar industries and show you what worked for them , what didn’t worked for them . Also we can also take a look into your competitors and figure out whats happening there as well
Feedback:
Your response indicates a willingness to provide case studies, which is a good start. However, the lack of clarity and several grammatical errors detract from your professionalism and the strength of your message. It's important to clearly articulate specific examples of ROI that resonate with the prospect's industry. Instead of saying you can 'look into' their competitors, directly highlight relevant successes or metrics from past clients. Enhancing your response with structured data or concrete figures would add credibility and demonstrate value more effectively. Overall, aim to communicate with greater precision and confidence.
3.
5
/ 10Question:
"What if our current vendor is offering us a better price point with similar features?"
Answer:
Thats actually awesome if you are getting a good deal from your current vendor. You should definitely stay with them. But how do you know you are getting similar features ,and more importantly what benefits are you getting from the current features.
Are you currently tracking the analytics, SERP rankings, does the visitors spend a lot of time on the site without taking action? or do they bounce directly?
Are you getting the traffic that you want on the website and are you currently happy with conversions from the website and you feel like you do not have room for improvements|?
Feedback:
Your response starts off positively by acknowledging the prospect's current vendor, which is a good way to build rapport. However, the overall tone may come across as dismissive, suggesting they should stay with their vendor instead of highlighting the unique value your solution offers. To strengthen your response, focus more on differentiating your offering rather than questioning theirs. While you asked insightful questions about tracking and conversions, the structure is confusing due to grammatical errors and inconsistent punctuation. Aim for clearer, more concise questions that guide the prospect to reflect on their pain points. Overall, emphasize curiosity and discovery to uncover their specific needs and align your solution accordingly.
4.
6
/ 10Question:
"We have a committee that needs to approve this, and I'm not sure they’ll agree on the benefits. How can you help me persuade them?"
Answer:
Why do you think the committee would not approve on the benefits ?
what are the top concerns that comes to your mind ?
what is it that they are actually looking for from this project ?
what is their short term and long term goals and how we can plan better and figure out a better solution?
Feedback:
Your response shows a good intention to engage the prospect by asking clarifying questions about the committee's concerns. This demonstrates curiosity and a desire to understand their perspective better. However, the questions could be better structured for clarity and flow. For instance, you might consider consolidating your inquiries to create a more coherent conversation. Additionally, offering specific strategies or resources that could aid in presenting the benefits to the committee would enhance your value proposition. Adding a touch of reassurance that your solution can align with their goals could also bolster your effectiveness in this situation.
5.
7
/ 10Question:
"I'm worried about the implementation effort; how will this impact our daily operations during the transition?"
Answer:
This will not affect your daily operations. The website will be built locally (meaning , will not be shutting down your current website until the development and testing is completed)
this way you can continue with your daily operations smoothly
Feedback:
Your response directly addresses the prospect's concern about implementation by assuring them that daily operations will not be disrupted. This is a strong point and demonstrates an understanding of the importance of operational continuity. However, the explanation could be enhanced by elaborating on the local development process, perhaps by mentioning the stages involved or how you ensure a seamless transition. Additionally, improving the clarity and flow of your communication, including correcting minor grammatical issues, would strengthen your professionalism. Consider emphasizing the benefits of this approach more explicitly, such as reducing risk and ensuring a smooth adaptation for the team.
6.
5
/ 10Question:
"With the current economic climate, is this investment truly necessary, or should we wait?"
Answer:
That’s a good question. If money is tight you should not be investing in this project.
But if you actually use the website to drive sales, traffic , brand awareness and conversions ,
And if your client is interacting with the current landing pages and contact pages, you cannot be stuck on this old version forever , especially when this is actually hurting your revenue generation process.
What do you think ?
Feedback:
Your response begins by acknowledging the prospect's financial concerns, which is important for building rapport. However, the initial statement suggests a lack of confidence in the investment, which may lead the prospect to question the value of your offering. Instead, consider framing it positively by emphasizing the potential ROI and long-term benefits of the investment, even in a tight economic climate. Additionally, while you mention the importance of not being stuck on outdated systems, providing specific examples or data on how your solution has helped similar businesses could enhance your argument. The open-ended question at the end invites feedback, but it could be more effective if it directly reinforces the value of moving forward now rather than leaving the decision open-ended. Overall, aim for a more confident and proactive tone that better highlights the necessity of the investment in the current climate.
7.
6
/ 10Question:
"What specific training will our team need to effectively use this new platform?"
Answer:
This website will be built on your existing CMS so you do not need additional training to use the new platform, However if you need to train new employees or even if you need a refresher we are happy to set up training sessions and support systems that you can use for free of charge for the first 3 months .And if you want further support with training new employees or on refreshers , we can have a retainer , where you can access our support team on call or google meet on business hours at an hourly rate of $25
Feedback:
Your response effectively addresses the prospect's concern about training by clarifying that the new website will be built on their existing CMS, which minimizes the need for additional training. However, the message could be more concise and clear. Consider breaking up long sentences for better readability and flow. Additionally, it would be beneficial to emphasize the value of the training sessions more—perhaps by mentioning specific outcomes or skills that the training will cover. The mention of a retainer for ongoing support is a good touch, but it might raise concerns about costs. Instead, focus on the value and support they will receive. Overall, ensure your communication is clear and professional.
8.
6
/ 10Question:
"How will your solution integrate with our existing systems without causing disruptions?"
Answer:
Your existing systems will be untouched.
your emails will be working perfectly
your billing softwares and CRMS will continue as it was
your hosting orDNS will not be affected
Your other tools and integrations will still remain the same.
But if you need further assurances, our team will come in and take an audit of your current tech stack and take back ups (this is actually a standard policy ) and make sure we do not miss anything.
Feedback:
Your response begins by reassuring the prospect that their existing systems will remain intact, which is a key point in addressing their concern about integration and disruption. However, the structure of your message could be improved for clarity and professionalism. Using bullet points or a more organized format would enhance readability. You touch on the auditing process, which is a positive addition, but it would be more effective to briefly explain how this audit helps mitigate risks during integration. Additionally, emphasizing the benefits of your solution in relation to their existing systems would strengthen your value proposition. Overall, clearer communication and a more structured approach could enhance the effectiveness of your response.
9.
6
/ 10Question:
"Can you clarify the hidden costs that might come up after the initial investment?"
Answer:
Yes, sure.
These are not hidden charges.
You will need to renew your domain name (url ) every year and will cost you $20 on an average
Hosting costs will be billed annually ( depending on the band width and how we scale )
hosting will be done on hostinger cloud and will cost you $2000 for an year and if we scale up the bandwidth for more storage space , it will cost you $3000 for the next tier plan. (will share the hostinger plan list )
Elementor pro will be $99 per year.
Email will be $30 per account- google mail
These all are the major standard third party technology costs involved in what we are using on this website.
And from our side , Annual maintenance is $5000 per year
And support will be free for first 3 months and then its $25 per hour
Feedback:
Your response effectively addresses the prospect's request for clarification on hidden costs by detailing various charges associated with the service. However, the organization of your response could be improved for readability. Using bullet points or a more structured format would make it easier for the prospect to digest the information. Additionally, while you mention that these are not hidden charges, reinforcing the transparency and value of these costs in relation to the benefits they provide would enhance the perception of your offering. Be sure to highlight how these costs contribute to overall value and quality of service. Finally, correcting minor grammatical issues and ensuring clear communication will bolster your professionalism.
10.
6
/ 10Question:
"In terms of scalability, how does this solution evolve with our business needs over the next few years?"
Answer:
This is actually a great question.
We are building this website based on your businesses and its traffic historical data , so scalability is built into this.
You will only need to upgrade to the next hosting plan , when your website traffic will hit 25,000 users per day.
the current traffic is 3000 per day and the site can handle upto 25000 and the hosting we have set up will automatically scale up the bandwidth according to the website traffic and this will ensure the site will not crash or become slower
Feedback:
Your response begins positively by acknowledging the prospect's question, which is a good practice for engagement. You effectively highlight the scalability features of your solution, stating that it is built on historical traffic data and can handle increased user loads without crashing. However, the message could benefit from a clearer structure and more concise language. For instance, consider breaking up longer sentences to improve readability. Additionally, it would be helpful to explain what triggers the need to upgrade the hosting plan beyond just user count, such as specific performance metrics or business requirements. Finally, reinforcing the long-term support and how you will assist in monitoring traffic and making necessary adjustments could enhance your value proposition. Overall, focus on clarity and emphasize the ongoing partnership you offer as their business grows.