Coaching
Sales Assessment Results
36
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's get real here: your performance is falling short, and the average score of 3.6 speaks volumes. You’ve shown a few glimpses of empathy and willingness to listen, but that's simply not enough in this game. Your responses often lack depth and a solid value proposition, leaving prospects questioning why they should invest in your coaching services. You tend to be dismissive or evasive, which can alienate potential clients rather than win them over.
It's clear that you need to hone in on your solution-focused selling techniques. Start by mastering the art of value selling; highlight the unique benefits of your coaching and how it can lead to tangible improvements. Additionally, dive into storytelling in sales. Use success stories and real-life examples to illustrate your points. These techniques will not only build trust but also demonstrate the effectiveness of what you’re offering.
Here’s your coaching moment: every conversation with a prospect is an opportunity to showcase the value you bring. Engage them with confidence, and don’t shy away from discussing what makes your coaching unique. Remember, it’s not just about answering questions—it's about painting a picture of success that they can see themselves in. Now get out there and make some changes!
Question Breakdown
1.
3
/ 10Question:
"I'm not sure if I can justify this coaching expense against my current monthly budget."
Answer:
I can understand, what budget did you have in mind?
Feedback:
The response acknowledges the prospect's concern, which is a good start in showing empathy. However, it lacks depth and does not provide any value or justification for the investment. Asking about the budget is a good question to understand their limits, but it should be followed by addressing the potential ROI of your coaching services. Additionally, the response could benefit from exploring how coaching can lead to cost savings or revenue generation, thus justifying the expense more effectively. Overall, a more comprehensive and solution-focused approach is needed.
2.
2
/ 10Question:
"How do I know your coaching program will provide a better ROI compared to the free resources I already have?"
Answer:
If you could have gotten the ROi for free , then why are we on this call?
Feedback:
This response is dismissive and does not effectively address the prospect’s concern about the ROI of your coaching program. Instead of challenging the prospect, it's important to provide a compelling comparison that highlights the unique value of your coaching over free resources. Focus on specific benefits, success stories, or metrics that demonstrate how your coaching program can lead to measurable improvements. Such an approach would help build trust and instill confidence in the value of your offering. A more constructive response would involve engaging the prospect in a discussion about their specific goals and how your coaching can help achieve them, rather than questioning their motives for the call.
3.
5
/ 10Question:
"The last time I signed up for coaching, it felt like a waste of time—how can I be sure this will be different?"
Answer:
What do you feel could have been different?
Feedback:
This response demonstrates a willingness to listen and engage with the prospect’s previous negative experience, which is positive. However, it lacks a proactive approach in addressing the objection. While asking for specifics can provide you with valuable information, you should also offer assurances or insights about how your coaching program is structured to prevent similar issues. Incorporating examples of success stories, testimonials, or specific methodologies that distinguish your coaching from their past experience would add significant value. Overall, the response should balance curiosity with a strong value proposition to rebuild trust and confidence in your offerings.
4.
4
/ 10Question:
"I have a lot of ongoing commitments; how can I fit coaching sessions into my packed schedule?"
Answer:
I understand, however isn't one of the reasons you have not been able to fix this been because of all your ongoing commitments? Do you feel this is important enough to integrate in your life?
Feedback:
This response acknowledges the prospect's concern regarding time commitments, which is a positive aspect. However, it could come across as somewhat confrontational and fails to provide a constructive solution. While asking if they feel it's important enough to integrate coaching into their life prompts reflection, it doesn't directly address how your coaching can fit into their existing schedule or offer flexible options. A more effective response would include suggestions on scheduling, such as offering shorter sessions, virtual options, or even discussing how coaching can help them manage their time better. It's crucial to demonstrate empathy and a willingness to work with their constraints while also emphasizing the benefits of coaching. Overall, a more solution-oriented and collaborative approach is needed.
5.
3
/ 10Question:
"With so many coaching options out there, what makes your approach stand out over the others?"
Answer:
I can't tell you that for sure...there are many great programs out there and I'm sure you've done your fair share of research...what made us stand out to you?
Feedback:
This response is somewhat evasive and does not effectively highlight the unique value of your coaching program. While acknowledging that there are many options shows an understanding of the prospect's perspective, it fails to provide any compelling reasons why your approach is superior. Instead of deflecting by asking what stood out to the prospect, you should proactively communicate the distinctive aspects of your coaching, such as specific methodologies, success rates, or testimonials from previous clients. A more assertive and informative approach would demonstrate confidence in your offering and help the prospect understand the benefits of choosing your program over others. Overall, the response lacks a strong value proposition and should focus more on selling your unique strengths.
6.
3
/ 10Question:
"Can you guarantee that the strategies I'll learn will actually translate into immediate improvements in my performance?"
Answer:
The only Guarantees in life are death and taxes. The good news is that if you can guarantee that you can implement these strategies with the help of our mentors, i can guarantee you will see improvements in your performance
Feedback:
This response comes off as dismissive and does not directly address the prospect's need for assurance regarding the effectiveness of the coaching strategies. While attempting to inject humor, it may alienate the prospect who is seeking serious guarantees. Instead of making light of the situation, it's important to provide a thoughtful response that acknowledges their concern. A more effective approach would involve discussing the evidence of success from past clients, testimonials, or specific case studies that demonstrate how your coaching has led to measurable improvements. Additionally, clarify the role of the mentors in ensuring the successful implementation of the strategies. A stronger focus on value and reassurance would better align with the prospect's expectations.
7.
3
/ 10Question:
"I'm worried about the hidden costs associated with follow-up sessions or materials after the initial program ends."
Answer:
That's understandable...let me ask you this...when you buy a car, do you worry about putting in fuel that is going to help goni. That road trip or having to pay for regular service check ups that will keep it rip top shape?
Feedback:
This response attempts to address the concern regarding hidden costs by drawing an analogy with car maintenance. However, it lacks clarity and does not directly address the prospect's specific worry about follow-up costs or additional materials. Instead of making a comparison that may confuse the prospect, it's more effective to openly discuss the pricing structure, what is included, and any potential additional costs associated with your coaching program. Providing transparency and reassurance would help build trust. Additionally, it would be beneficial to emphasize the value of ongoing support and how it contributes to the overall success of their investment in coaching. Overall, a clearer and more direct response is needed to effectively address the prospect's concerns.
8.
4
/ 10Question:
"Since I’m the only one in my team interested in coaching, how will I convince my manager to support this investment?"
Answer:
Let's play a little game shall we? How about we role play where I'll be your manager a s you explain to me why you need this coaching and tgen I'll test your conviction by throwing a few possible objections...how does that sound?
Feedback:
This response takes an interactive approach by suggesting a role play, which can be engaging and may help the prospect articulate their reasons for pursuing coaching. However, it fails to directly address the core objection regarding how to convince their manager. Instead of focusing on the role play, a more effective response would include specific strategies or benefits that the prospect can use to present to their manager, such as outlining potential ROI, team development benefits, or how coaching aligns with the company’s goals. While curiosity and discovery are important, the response should also demonstrate an understanding of the prospect's immediate concern and provide actionable advice. Overall, this approach could be more relevant to the prospect's situation while still maintaining an engaging tone.
9.
5
/ 10Question:
"What’s the process for onboarding into your coaching program, and how much time will it require before I start seeing results?"
Answer:
The onboarding process is quick and we'll have someone to hold you accountable throughout our the process to get the fastest possible results.. however, I must highlight that good things take time so you must reustbthe process that has helped 100s of people just like you in the 12 week transformational program
Feedback:
This response acknowledges the prospect's inquiry about the onboarding process, which is a positive start. However, it lacks specific details about the steps involved in onboarding and the expected timeline for seeing results. While mentioning accountability is a good point, you should expand on how the coaching program is structured and what the prospect can expect at each stage. Additionally, correcting the spelling error ('reustbthe') to 'trust' is necessary for professionalism. Including examples or testimonials from past clients who have benefited from the program could also strengthen your response and build credibility. Overall, a more detailed and structured approach would provide clarity and reassurance to the prospect.
10.
4
/ 10Question:
"If I decide to switch to another coach later, how complicated will the transition be?"
Answer:
If you put in the work by attending the sessions, doing the assignments and talking about your results, there won't be a need to switch to another coach
Feedback:
This response attempts to address the prospect’s concern by implying that dedication to the program will eliminate the desire to switch coaches. However, it lacks specifics about the transition process itself and does not acknowledge the prospect's concerns about switching. An ideal response would involve discussing how your program supports clients during transitions, such as providing documentation or guidance if they do decide to switch. Additionally, emphasizing the unique benefits and effectiveness of your coaching could reassure the prospect about their investment. A more comprehensive and empathetic approach would greatly enhance the response.