Weightloss
Sales Assessment Results
49
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's get real here: you've got some serious work to do. Averaging a 4.9 isn't just a hint—it's a wake-up call. Your attempts at solution-focused and consultative selling show potential, but they're currently falling flat. You have an enthusiasm that shines through, but it’s not enough when your responses lack depth and fail to engage with the client's specific pain points. You often miss the mark by not diving deep into their concerns or by not closing effectively.
On a positive note, your acknowledgment of objections demonstrates a foundational understanding of the sales process, but you’re not capitalizing on those moments to truly connect or drive the conversation forward. Consistently, you seem to struggle with empathy and curiosity—two critical components in consultative and relationship selling. It’s crucial to ask probing questions and show genuine interest in your prospects' experiences and needs.
To elevate your game, I suggest you dig into the Challenger Sale and the Consultative Selling techniques. These methods will help you better challenge your prospects' thinking while also providing tailored solutions that resonate with their specific situations.
Here’s your coaching moment: selling isn’t just about the pitch; it’s about the connection. Remember, every objection is an opportunity to understand your prospect better. Tune in, ask the right questions, and show them that you genuinely care about their needs. It’s time to step it up and transform those average scores into something extraordinary.
Question Breakdown
1.
4
/ 10Question:
"I've tried several weight loss programs in the past, but none provided lasting results, how is yours different?"
Answer:
Because we incorporate Intermittent Fasting, HITT and a delicious herbal weightloss tea into 1 easy box that comes to you monthly! Everything you need to lose weight from home/anywhere...
Feedback:
The response lacks depth in addressing the specific concern of lasting results. While it mentions the incorporation of various methods, it doesn't sufficiently explain how this program differs in providing sustainable results compared to previous programs the prospect has tried. The tone is enthusiastic, which is good, but it could benefit from acknowledging the prospect's past experiences and exploring their specific pain points further. Additionally, there’s no clear closing or invitation for further discussion. A more solution-focused approach that emphasizes long-term benefits and perhaps asks a follow-up question about their past experiences with weight loss programs could improve this response significantly.
2.
4
/ 10Question:
"Given the current economic climate, I’m hesitant to allocate budget for another weight loss solution when finances are tight."
Answer:
Our ShrinKit is very affordable at $47/week supply of our delicious weightloss drink which alsoccomes with online access to hit workouts and 100s of healthy recipes. Lots of value in 1 small box and you'll lose weight instantly...
Feedback:
The response attempts to address the budget concern by highlighting the affordability of the product and the value it offers. However, it lacks a deeper exploration of the prospect's specific financial situation and fails to empathize with their hesitation. The phrase 'you'll lose weight instantly' is misleading and could detract from credibility. A more consultative approach would involve asking about their budget constraints and how they prioritize health investments in the current climate. Overall, the communication is somewhat clear but could improve in tone and depth.
3.
6
/ 10Question:
"How can I be sure that your program aligns with our long-term health goals and not just a quick fix?"
Answer:
The Shrinkit along with our HITT workouts, healthy recipes and Intermittent fasting are our way to teach you healthier lifestyle habits rather than a quick fix.
Feedback:
Your response addresses the objection by providing specific elements of your program that promote long-term health habits, which is great. However, it could be enhanced by explicitly acknowledging the prospect's concern about quick fixes and reinforcing the commitment to long-term goals. Consider incorporating a question to invite further discussion, such as asking about their specific health goals or previous experiences with fad diets. This would demonstrate curiosity and active listening. Overall, it's a solid start but could benefit from a more collaborative tone and deeper exploration of their needs.
4.
2
/ 10Question:
"My stakeholders are not on board with changing our current wellness program; what evidence can you provide to gain their approval?"
Answer:
Switching things up and trying new fun strategies to lose wieght and stay healthy should always be a thing people welcome and be willing to try, whether their current way is working or not. Variety is the spice of life...
Feedback:
The response lacks a clear focus on addressing the specific objection raised about stakeholder approval. While the mention of variety is positive, it doesn't provide concrete evidence or data that the prospect can present to their stakeholders. There is no engagement with the objection or an invitation for further discussion, which is crucial in a consultative approach. A more effective response would include asking questions about the stakeholders' concerns, presenting data or case studies that showcase the success of similar changes, and addressing the implications of not adapting. Overall, the response missed an opportunity for solution-focused dialogue and lacked clarity.
Score: 2 for effort, but it needs substantial improvement in addressing the objection and demonstrating value.
5.
5
/ 10Question:
"I've read reviews that suggest geographic limitations on your program; will that affect my experience?"
Answer:
Currently, our market is United States and we feel that is a big enough market, where it will definitely not limit your expereince at all since you and your clients are in the U.S. as well.
Feedback:
The response addresses the geographic limitation objection but could be enhanced by providing a more empathetic tone. Acknowledging the concern with a statement that respects the prospect's perspective would build rapport. Additionally, exploring how the program effectively caters to clients across the U.S. would demonstrate value. A closing technique or invitation for further questions would strengthen the response, making it more engaging and solution-focused. Overall, while the answer provides a basic reassurance, it lacks depth and curiosity in exploring the client's needs further.
6.
4
/ 10Question:
"What environmental impact does your weight loss solution have, and how can I be assured it’s sustainable?"
Answer:
Our wieght loss tea is an all natural 9 herb blend, whose production causes no strain on the environment.
Feedback:
The response provides some information about the product being an all-natural herbal blend, which is a good start. However, it lacks depth in addressing the environmental impact and sustainability assurances that the prospect is specifically concerned about. It could benefit from more detailed explanations about sourcing, production processes, or any certifications that reinforce sustainability. Additionally, there are some typos (like 'wieght') that detract from professionalism. Overall, it doesn't engage the prospect with curiosity or ask follow-up questions to better understand their concerns.
To improve, consider integrating a more comprehensive approach by explaining the sustainability practices in detail and perhaps sharing stories or evidence of your commitment to the environment. This aligns well with a consultative or value-focused selling approach.
Score: 4/10 for basic acknowledgment but lacking depth and engagement.
7.
6
/ 10Question:
"I’ve seen other options that seem to deliver similar results; why should I choose your program over competitors?"
Answer:
We're a small business that cares about each and every client and their progress individually. We care as opposed to some of the other brands who only see numbers, we actually see the people we are trying to help and check on with them/motervate them through our facebook group everyday!
Feedback:
The response does a decent job of emphasizing the personalization and care provided by the program, which is a good approach in the weight loss industry where emotional connection can be key. However, it could be improved by directly addressing the competitor's claims and providing specific differentiators that highlight unique aspects of the program. The tone is warm, but it could be more assertive in showcasing the value proposition. Additionally, the response lacks a closing technique that could nudge the prospect towards making a decision, such as inviting them to a consultation or offering a trial. Overall, while there is an emotional appeal, the response needs more structure and a clear focus on value exploration and competitive differentiation.
8.
7
/ 10Question:
"I need more time to consider the benefits versus the costs before making a commitment; can you help with that?"
Answer:
Sure, we offer a free group you can join where we give you plenty of health/weightloss/diet tips, where you can also connect with others on their wellness journeys and see if this warm, fun, inclusive community is right for you before you purchase anything. Also we offer free digital e guide on how to shop for healthier groceries-give us a try!
Feedback:
The response effectively addresses the objection by providing a low-risk opportunity (free group and digital guide) for the prospect to explore the benefits without making a financial commitment. This aligns well with a solution-focused approach and offers value exploration through community support and resources. However, it could be improved by including more curiosity-driven questions to further understand the prospect's specific concerns and motivations. Additionally, a more explicit acknowledgment of the prospect's need for time to consider would enhance the active listening aspect. Overall, it's a solid response but could use a little more engagement and personalization.
9.
5
/ 10Question:
"As a decision-maker, I am concerned about the authority of my team in implementing and endorsing your program; can you help clarify this?"
Answer:
It's understandable to have concerns when starting anything new but all the team needs to know is that they're implementing and endorsing a fun, healthy lifestyle shift rather than just a product. We aim to educate people how to lose weight, eat and stay healthy for life and they should be proud to endorse that.
Feedback:
The response acknowledges the concern raised by the decision-maker, which is a good start. However, it lacks depth in addressing the specific authority issue mentioned. While promoting the benefits of the program is valuable, the salesperson should have asked clarifying questions to understand the decision-making structure within the team and how to ensure alignment with the program's goals. A more solution-focused approach would have involved discussing how the program can support the team in their roles or provide resources for implementation. Additionally, incorporating a closing technique that directly addresses the decision-maker's authority concerns would strengthen the response. Overall, the response feels somewhat generic and doesn't fully engage with the prospect's specific situation.
10.
6
/ 10Question:
"I have other ongoing health initiatives that take priority right now; why should I address weight loss at this moment?"
Answer:
While all of us have our own unique health initiatives/journeys, the shrinkit can go hand in hand with any other initiative. Ultimately, we teach you to eat healthy, intermittent fast, do HITT exercises and drink our tea which helps you be more regular- which again is good for any health initiative.
Feedback:
The response does a fair job of addressing the objection by acknowledging the customer's current health initiatives. However, it could be more effective by emphasizing how the weight loss program specifically complements and enhances their ongoing efforts. Additionally, it lacks a clear closing technique to encourage the prospect to consider integrating weight loss into their health journey. The tone is appropriate, but the message could benefit from more curiosity and discovery questions to further understand the prospect's situation and priorities. Overall, while the response touches on value, it doesn't fully explore how the solution aligns with the prospect's specific needs.
Consider asking questions like, 'What specific health goals are you focusing on right now?' or 'How do you see weight loss fitting into your overall health plan?' to foster a more collaborative approach.