Sales
Sales Assessment Results by Bala Godfrey Boman
25
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s cut to the chase: your performance is far from where it needs to be. An average score of 2.5 tells me you're struggling to connect with prospects and address their concerns effectively. It’s clear that empathy and specificity are not your strong suits right now, and that’s a problem in sales. You’re missing the mark on understanding your prospects' financial situations, existing vendor relationships, and the onboarding process. Instead of providing them with compelling reasons to engage with your solution, you’re leaving them hanging and questioning your value.
The positive side? I see potential for growth. You’ve shown some willingness to explore resistance, which is a start. But you need to elevate that approach by being more collaborative and empathetic. Try honing in on the techniques of Consultative Selling and Objection Handling. They’ll help you become not just a seller, but a trusted advisor who understands and addresses the unique needs of each prospect.
Remember this coaching moment: sales is not just about pushing a product; it’s about building relationships and understanding the human side of business. Focus on listening, engaging, and inviting dialogue with your prospects. If you can master that, you’ll turn your performance around and start seeing the results you want.
Question Breakdown
1.
0
/ 10Question:
"I'm concerned about how much this will affect my monthly budget. Can you show me how it aligns with my financial goals?"
Answer:
You should not run emergency expenses, always create a budget plan before every month end
Feedback:
The response fails to directly address the prospect's concern about budget impact. It lacks empathy and does not provide a clear connection between the solution and the prospect's financial goals. Additionally, it does not invite further discussion or questions, which is crucial for understanding the prospect's specific needs. Instead of offering guidance on budget planning, a more effective approach would involve showing how the solution can fit within the current budget and provide a positive return on investment.
2.
2
/ 10Question:
"Our current vendor relationship is pretty solid, so why should I consider switching to your solution?"
Answer:
Because we have a better plan that can guarantee you more return on Investment and our plans is always in favour of our clients
Feedback:
The response lacks specificity and fails to address the prospect's concern about their existing vendor relationship. It does not provide compelling reasons for switching, nor does it explore the prospect's current satisfaction or pain points with their current solution. Additionally, it lacks an invitation for further discussion or questions, which is essential in understanding the prospect's needs and building a rapport. A more effective approach would be to highlight specific advantages of your solution and ask about their current challenges or dissatisfaction with the existing vendor.
3.
2
/ 10Question:
"What kind of support can I expect during onboarding? I'm worried about the time investment it might require."
Answer:
All our investment plans where carefully drafted with customer satisfaction as its foundation so as you onboard we will give you the best advice on which plan best suits you and you can carry on for years to come
Feedback:
The response does not address the prospect's specific concern about the support provided during onboarding and the time investment required. Instead of reassuring them about the onboarding process, it focuses on the investment plans without discussing the onboarding experience itself. A more effective approach would include details about the onboarding support available, such as a dedicated support team, training resources, and estimated timelines, along with an invitation for the prospect to ask further questions. This would show empathy and understanding of their concerns while providing clarity on the onboarding process.
4.
2
/ 10Question:
"With so many options out there, how do I know your solution is the best fit for our team?"
Answer:
Because here we help our investors secure and grow wealth through transparency, discipline and integrity and our team are focused on legacy through land and property
Feedback:
The response does not adequately address the prospect's concern about differentiating your solution from competitors. While it mentions qualities like transparency and integrity, it lacks specific examples or comparisons that highlight how these attributes translate into benefits for the prospect's team. Furthermore, it does not invite further discussion or exploration of the prospect's specific needs or criteria for a solution. A more effective approach would involve asking questions to uncover what the prospect values most in a solution and then tailoring your response to showcase how your offering aligns with those priorities.
5.
2
/ 10Question:
"I've heard mixed reviews about the integration process; how seamless is it going to be?"
Answer:
Its going to be very seamless because time is wealth and delay in investment affects the legacy you ought to keep
All investment plan are durable, well calculated by our team to make sure you always get the best there is to offer
Feedback:
The response fails to directly address the prospect's concerns about the integration process and does not provide specific details about how seamless the integration will be. Instead of offering reassurance, it focuses more on the value of the investment plans without clarifying the integration steps involved. A stronger approach would include outlining the steps of the integration process, resources available to assist during this transition, and examples of successful integrations with other clients. Additionally, actively inviting the prospect to share their concerns or ask further questions would enhance rapport and understanding.
6.
3
/ 10Question:
"Can you explain how this will really improve our team's productivity? I'm not seeing a clear benefit."
Answer:
Productivity is as a result of consistency, and I believe everything falls down to two words, management and time
Let's say you invest in a two year plan,we have platforms which will enable us ascertain the best investment for you and your team together with accurate financial advice to help your team Productivity grow more in short period
Feedback:
The response does not clearly address the prospect's request for specific benefits regarding productivity improvements. It begins with a vague statement about consistency, management, and time, without providing concrete examples or evidence on how your solution directly enhances productivity. Mentioning a two-year plan and platforms is a step in the right direction, but it lacks details on how these elements translate into tangible improvements for the team. An effective response would directly connect features of the solution to measurable outcomes in productivity, while also inviting the prospect to share their specific concerns or goals.
Additionally, the communication could be clearer and more structured to better convey the message.
7.
5
/ 10Question:
"We're facing some internal resistance to change; how can you help me get buy-in from my team?"
Answer:
What exactly are those resistance? Because in order to profer solutions I must know what exactly is the problem because we have laid down procedure for everything
Feedback:
The response attempts to explore the nature of the resistance by asking for specifics, which is a good start. However, it comes across as somewhat abrupt and lacks empathy. Instead of directly asking about the types of resistance, a more collaborative approach would involve acknowledging the concerns about change and expressing a willingness to help guide them through it. Additionally, after understanding their specific challenges, the salesperson should provide examples of how they have helped other teams gain buy-in and highlight strategies for managing change effectively. This would create a more supportive dialogue and demonstrate a commitment to their success.
8.
2
/ 10Question:
"The current economic climate has us tightening our belts; what makes your solution worth the investment right now?"
Answer:
The measurements of every business competition is TIME we believe our investment are carefully planned down to move with every financial crises because your future is ours
Feedback:
The response does not effectively address the prospect's concern about the value of the investment in the current economic climate. It uses vague language, such as 'measurements of every business competition is TIME,' which lacks clarity and relevance. The statement about carefully planned investments is also unclear and does not directly link the solution's value to the current financial situation of the prospect. A stronger response would provide specific examples of how the solution can provide a return on investment, help save costs, or even generate revenue during tough economic times. Additionally, inviting the prospect to share more about their budget constraints could facilitate a more collaborative discussion.
9.
4
/ 10Question:
"What's your plan for keeping me updated on product improvements? I need assurance this will evolve with my needs."
Answer:
We have follow up calls done on the regular basis to inform you of latest trends as well as visitation done by our professional sales team
It is a bed rock foundation in our organisation to keep our investors in the know of every financial management and process
Feedback:
The response mentions follow-up calls and visits from the sales team, which is a good start in addressing the prospect's need for updates. However, it lacks specific details on how these communications will be structured and the frequency of updates related to product improvements. Additionally, it does not clearly articulate how these updates will align with the prospect's evolving needs. A more effective response would include examples of how the information will be delivered (e.g., newsletters, webinars), and it would be beneficial to invite the prospect to share their preferences for updates. This would demonstrate a commitment to their requirements and foster a stronger relationship.
10.
3
/ 10Question:
"Given our immediate needs, how quickly can we expect to see results from your solution?"
Answer:
The type of investment you make guarantees your investment results
Let's say you do a two year plan,your ROI comes in sooner than an investor with a 10year plan
Feedback:
The response does not effectively address the prospect's specific inquiry about the timeline for results. While it mentions the type of investment and ROI, it lacks clarity on the actual timeline for seeing results. The comparison between a two-year plan and a ten-year plan is vague and does not provide tangible information regarding the immediacy of results. A more effective approach would involve detailing the expected outcomes within specific timeframes and how they align with the prospect's immediate needs. Additionally, asking the prospect what results they are particularly interested in would help tailor the response to their expectations.