Residential properties
Sales Assessment Results by Folorunsho kikelomo precious
10
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s face it, your performance in this test is a hard wake-up call. Averaging a score of 1 means your responses didn’t just miss the mark; they were off the target entirely. The glaring issues lie in your lack of specificity, engagement, and understanding of the prospect's needs. You failed to ask the right questions or tailor your responses, leaving your prospects feeling unheard and unvalued. You need to step up your game in areas like Solution Selling and Consultative Selling. Understand the customer's pain points and show them how your solutions align with their values and priorities. Remember, sales is about connection and clarity, not vague assurances. Your coaching moment? Every prospect is a chance to build a relationship, not just a transaction. Engage, explore, and empower them with tailored solutions. Start asking better questions, and you'll see the difference.
Question Breakdown
1.
0
/ 10Question:
"I'm concerned about how this property aligns with our long-term company vision and values."
Answer:
We help people to get property of their choice in different locations
Feedback:
The response fails to address the specific concern about alignment with the company's long-term vision and values. Instead of providing a relevant answer, it offers a vague statement about helping people find properties, which does not demonstrate an understanding of the prospect's priorities. There is no exploration of the prospect's needs or values, nor any attempt to build rapport or provide a tailored solution. This response lacks curiosity and does not engage in a collaborative manner.
2.
0
/ 10Question:
"Given our current vendor relationship, how can we justify switching to a new provider right now?"
Answer:
We are have a good relationship skills and a comfortable apa
Feedback:
The response fails to address the specific concern regarding justifying a switch from the current vendor. Instead of providing a clear rationale or benefits of switching to a new provider, it offers vague statements about relationship skills, which do not resonate with the prospect's need for justification. There is no exploration of the prospect's current vendor situation or an articulation of how your service can provide superior value. This lack of specificity and relevance leads to a disconnect with the prospect's priorities.
3.
0
/ 10Question:
"Can you guarantee that there won't be hidden costs that could impact our overall budget?"
Answer:
Yes I can
Feedback:
The response is overly simplistic and lacks depth. Merely stating "Yes I can" does not address the concern about hidden costs or provide any assurance or details on how you would prevent such costs from impacting the budget. There is no exploration of the prospect's specific budget concerns or a discussion of transparency regarding costs. This response fails to build trust or engage in a meaningful dialogue, which is critical in the residential property industry.
4.
0
/ 10Question:
"What happens if the property doesn’t meet our performance expectations after the purchase?"
Answer:
We will make it to your test
Feedback:
The response is completely irrelevant and does not address the prospect's concern about the property's performance expectations. It fails to provide any assurance, explanation, or solution regarding how the company would handle underperformance. This lack of clarity and focus on the prospect's specific issue demonstrates a significant disconnect with their needs and priorities. A more effective response would involve acknowledging the concern, exploring potential performance metrics, and offering a plan or guarantee to ensure satisfaction.
5.
0
/ 10Question:
"I need to ensure that the onboarding process won’t disrupt our team’s daily operations."
Answer:
Yes it won't
Feedback:
The response is too simplistic and lacks detail. Merely stating "Yes it won't" does not address the prospect's concern about potential disruptions to daily operations during the onboarding process. It fails to provide any supporting information or a plan on how you would ensure a smooth transition that minimizes impact on the team. This response does not engage the prospect in a meaningful way or demonstrate an understanding of their operational needs.
6.
0
/ 10Question:
"With the market conditions being so unpredictable, how do you support buyers like us in making a safe investment?"
Answer:
By paying small small
Feedback:
The response is vague and does not effectively address the concern about supporting buyers in making safe investments amid unpredictable market conditions. It lacks specific details or strategies that demonstrate how the company ensures safe investments, which are critical in the residential property industry. This answer fails to build trust or engage in a meaningful dialogue, leaving the prospect without the reassurance they seek.
7.
2
/ 10Question:
"I’m worried about the potential for significant ROI if we make an upgrade now; what evidence do you have?"
Answer:
I understand that budget is a concern . however,CRM pro can help you increase sales
Feedback:
The response addresses budget concerns, but it fails to directly answer the prospect's specific worry about ROI from making an upgrade. It lacks evidence or examples that showcase how the CRM solution can lead to significant ROI, which is essential for building trust and confidence in the proposition. Additionally, the mention of "CRM pro" seems disconnected from the residential properties context, indicating a misalignment with the prospect's inquiry. A more effective response would involve providing tangible evidence, such as case studies or metrics, and focusing on how the upgrade specifically relates to the prospect's potential return on investment.
8.
0
/ 10Question:
"How do you handle customization options to meet specific needs without complicating the integration process?"
Answer:
By discovering the phrase
Feedback:
The response is completely unresponsive and lacks any relevance to the objection regarding customization options and integration processes. It does not address the prospect's concern at all, failing to provide any insight or explanation about how customization would be managed without complications. This response demonstrates a lack of understanding of the prospect's needs and does not engage in a meaningful way, resulting in a significant disconnect. A more effective response would involve discussing specific customization strategies and how they align with a seamless integration process.
9.
3
/ 10Question:
"I need to know how your properties adapt to evolving technology requirements in the future."
Answer:
Flexible layouts, sustainable design and smart home technology
Feedback:
The response mentions flexible layouts, sustainable design, and smart home technology, which are relevant aspects. However, it fails to directly address how these features specifically adapt to evolving technology requirements. The answer lacks depth and clarity in explaining the future adaptability of the properties to meet changing technological needs. Additionally, it does not engage with the prospect's concerns in a meaningful way or explore the implications of these features for the prospect's specific context. A more effective response would explicitly connect these attributes to future technological advancements and provide examples or reassurances regarding ongoing support or upgrades.
10.
5
/ 10Question:
"What assurance can you provide regarding service levels and support after the sale?"
Answer:
Dedicated support team, Clear expectations and performance matries
Feedback:
The response mentions a dedicated support team and clear expectations, which are relevant to the prospect's concern about service levels and support after the sale. However, it lacks specific details on what those service levels entail and how the support team will operate to meet the prospect's needs. The mention of "performance matries" seems to be a typo, which detracts from the professionalism of the response. A more effective approach would include examples of support services, response times, and how the company ensures customer satisfaction post-sale, helping to build trust and confidence in the long-term relationship.