Feet Finder
Sales Assessment Results

"I don't see the value in paying for Feet Finder when there are free alternatives available."

You aren't paying for Feet Finder you are paying for quality in work. Of course there are numerous alternatives out there that are free but kind of like the old saying goes, " You Get what you Pay for." You and I both know that you Free doesn't always mean quality. And that is what we can offer you at Feet Finder is quality.

The salesperson attempts to address the objection by emphasizing the value of quality over free alternatives, which is a good start. However, the response could have been more effective with specific examples of how Feet Finder delivers superior quality or unique features compared to free options. The communication is somewhat professional, but the phrasing could be clearer and more concise. There is no closing technique present; a call to action or an invitation for further discussion would strengthen the response. The approach is solution-focused, but it lacks depth and compelling evidence to persuade the customer. Overall, the response shows potential but falls short in several key areas.

"Our budget for this quarter is already allocated to other projects, so we can't consider this right now."

I understand that you perhaps had not budgeted for this service or product during this quarter however think about how far behind you'll be in the upcoming quarter by putting this off again. We both understand that this is clearly a service that you feel is valuable for you and I am sure that once we go through every line item we can find some items that we can rearrange in order to make this possible for you. Can we set up a time this week in order to go through that information and come up with a plan for you to take advantage of our service this quarter?

Your response shows a good attempt at addressing the objection by acknowledging the budget constraints and attempting to highlight the potential consequences of delaying the decision. However, it could be more effective by being more empathetic and solution-focused. Instead of pushing for a rearrangement of their budget, you could explore alternative options that align with their current priorities, such as phased implementation or trial periods. The closing technique is decent since you suggest a follow-up meeting, but it feels a bit forceful. Aim to build rapport and show understanding of their current situation. Overall, while your communication is professional, it could benefit from a more collaborative approach.

"How do you handle privacy concerns, especially when sharing foot pictures online?"

Great question and that is at the top of our priorities with our clients and our services. That is why we offer you a premium service and you again get what you pay for. We don't have to worry about safety or privacy with any of our media. Our servers are maintained and serviced regularly in order to provide you the best and most secure service on the market. Lets give you. a 3 day free trial so that you can see what we are talking about and get to test the website.

The response does address the concern of privacy by emphasizing the importance of security and the premium nature of the service. However, it lacks specific details on how privacy is protected, which could strengthen the answer. The communication is generally professional, but the phrase "you get what you pay for" could be rephrased to sound more positive and less dismissive. The closing technique is present with the offer of a free trial, which is excellent for encouraging engagement, but it could tie back to the privacy concern more explicitly. Overall, while it shows a solution-focused approach and a good attempt at closing, it needs more depth in addressing the actual privacy measures in place. Score: 6.5

"I'm worried about the long-term commitment; what if I don't see the expected results?"

That is a great question and concern, however we offer a easy month to month type of contract where there is no long term commitment for our services. We do offer annual, bi-annual and monthly memberships in order to allow individuals a solution that fits their budget and commitment. Would you like to start off with a month to month membership and if you'd like after your first month, I could probably offer you a discounted offering for one of our other levels?

The response effectively addresses the concern about long-term commitment by highlighting the availability of a month-to-month contract, which is a strong point. However, it could enhance professional communication by avoiding phrases like "probably offer" which can come off as uncertain. The closing technique is decent, inviting the prospect to start with a low-risk option, but could be more assertive by emphasizing the benefits of moving to a longer membership after experiencing success. Additionally, while it suggests flexibility, it could include more specific results or testimonials to reinforce the solution-focused approach. Overall, it’s a solid response but could use more confidence and clarity.

"Can you provide proof that using Feet Finder leads to increased sales or engagement?"

We have testimonials from hundreds of individuals that have used Feet Finder for their engagement and sales and have had success. Because we offer a 7 day money back offer if your sales don't increase, our clients feel comfortable in trying out our services. Let's setup your account right now and then I can share some of the testimonials and also show you exactly how to use Feet Finder in a free strategy session for your business.

Your response does a decent job of addressing the concern about proof by mentioning testimonials, but it lacks specific evidence or data that would convince a skeptical buyer. While the mention of a money-back guarantee is a strong point, you could enhance the professionalism by avoiding a somewhat rushed closing technique. Instead, focus on building rapport and providing more concrete examples or case studies. Overall, you conveyed enthusiasm, but the lack of hard evidence limits your effectiveness. Keep aiming for a more solution-focused approach!

"This seems like a niche service; how can I justify this expense to my team?"

That's a great concern and I used to think the same when I initially encountered Feet Finder however once I spent some time to familiarize myself with the system and product, I could see that Feet Finder not only helped me in sales but also engagement and several other factors that our team was missing, so this isn't an individual expense it's a business necessity for success. I feel confident that once you get to know our products you will have others asking you to share with them some of the information and knowledge you've acquired at Foot Finder. Let's get you started so that you can start exploring right away.

The response effectively addresses the concern by sharing a personal transformation and framing the service as a business necessity rather than a niche expense. However, it lacks professional communication as it doesn't clearly provide specific benefits or metrics to justify the expense to the team. The closing technique is present but could be stronger by including a call to action that involves the team or emphasizes their involvement. The solution-focused approach is somewhat there, but more concrete examples of ROI or team benefits could enhance it. Overall, while the response has potential, it needs more clarity and a structured argument to be more persuasive.

"I'm concerned about the competition; why should I choose Feet Finder over [specific competitor]?"

Competition is actually a great concern and we use it in order to sharpen our skills and continually move the marker in our business. If there is no competition then we cannot grade ourselves. We know that we are the best at what we do and provide top premium service. We actually use competition to see what others that are trying to catch up to us are doing and then take our team to create something that squashes our competition. We have had over 20 years of delivering high quality service at a great price for all of our clients. After getting setup with a trial membership you'll soon learn why we are the best. Let's get you started right away so you can also feel confident in our services.

The response does a decent job of addressing the concern about competition by emphasizing the company's strengths and experience. However, it lacks a direct comparison to the specific competitor mentioned, which could strengthen the argument. The communication is professional, but it could be more concise. The closing technique is present but could be more compelling; inviting the prospect to a trial membership is a good move, yet it feels a bit rushed. A more solution-focused approach could involve directly addressing specific advantages Feet Finder has over the competitor, which would create a clearer picture for the prospect. Overall, it's a solid response but could use some refinement in clarity and direct comparison.

"We've tried similar services in the past without success; what makes Feet Finder different?"

What makes us different is our high quality service and customer service we are able to provide our customers. When you join our company you are not a member, you are like a part of the family that is welcomed and can contribute to make our company a better place. Other services or companies in the same industry are only worried about one thing and that's making a profit, here we look at a long term relationship with our clients. If we keep you happy and satisfied then you will tell your friends and family and that is what we appreciate the most, you giving your verbal recommendation and testimonial to our service and products. Are you ready to be part of our family here at Foot Finder, let's get you started.

The response does a decent job of addressing the concern by emphasizing the quality of service and the familial aspect of the company, which could resonate well with the customer. However, the communication lacks specificity regarding how Feet Finder's services differ from competitors. Instead of broadly stating that other companies only care about profits, it would be more effective to highlight a unique feature or success story that sets Feet Finder apart. The closing technique is present but could be stronger by asking a more direct question or providing a clear next step. Overall, while there are positive elements, the response could benefit from more detail and a sharper focus on solutions that directly address the customer's past experiences.

"I'm not convinced that this is a necessary tool for my business; can you explain why it’s essential?"

It's essential because we've seen others in your same situation. They are not hitting their quotas and not having success but they don't take the time and commitment to learn exactly how to use our services to scale their business. We will hand select a team member to walk you through every step of the process in order to have success. If you win, we win. Let's get you started with a free trial of our services and after 7 days we can get back together to see how easy and great our services are.

Your response partially addresses the concern by providing a rationale for the necessity of the tool, but it lacks a clear, compelling explanation tailored to the specific needs of the prospect. While you mentioned the success of others, it would be more effective to include specific examples or data that demonstrate the tool's impact. Additionally, the offer of a free trial is a good closing technique, but it could be enhanced by emphasizing the benefits the prospect will experience during that trial period. Overall, the communication is professional, but it could be more solution-focused and personalized. Score: 6/10

"What kind of support do you offer after the purchase? I'm worried about not having enough guidance."

That's a great question and we have several tools available to you. We have various training videos and audios that our Marketing team has gone through and recorded and made available to you 24/7 for you to learn and get as much information as you need at your pace. On top of all of those training materials we have a specialized agent with our company that will be dedicated to you for any questions or concerns you may have, think about him as your personal concierge that is available to you. All of our agents have gone through rigorous trainings and have all signed NDA's with our company so you can feel safe and secure that whatever information is shared with your agent will stay between you and your agent. Having a great experience and support is one of our core values here at Foot Finder and we value your business and relationship with us. Let's get your started to introduce you to your specialized agent immediately.

The response effectively addresses the concern about post-purchase support by outlining the availability of training materials and the personal concierge-style support from a dedicated agent. The communication is professional and conveys a sense of security regarding confidentiality. However, while the closing technique is present by inviting the customer to start a relationship with their agent, it could be more assertive to encourage immediate action. Overall, the solution-focused approach is strong, but the call to action could be more impactful. To improve, consider tightening the message to be more concise and directly emphasize the benefits of immediate action. Overall, this response is solid, but there's room for enhancement in the closing technique.