Sales
Sales Assessment Results by Ayodeji Adejinmi
39
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s cut to the chase: your performance needs serious work. Scoring an average of 3.9 shows that you’re missing the mark on understanding and addressing customer needs. You have some moments of clarity, especially when discussing operational efficiency, but overall, your responses often lack specificity, depth, and a customer-centric approach. You seem to drift into vague generalities instead of honing in on the prospect's concerns and providing concrete solutions. Your failure to engage in meaningful dialogue is a consistent pattern that’s holding you back.
To turn this around, I suggest you dive deep into Solution Selling and Objection Handling Techniques. Mastering these will help you identify pain points and address objections in a way that resonates with your prospects. Start asking more clarifying questions and sharing relevant case studies to build credibility and trust.
Here’s your coaching moment: imagine your prospect’s world and step into their shoes. They want solutions, not just answers. If you can shift your focus from what you’re selling to how you’re helping them, you’ll start to see improvement. It’s time to refocus your approach and make every conversation count.
Question Breakdown
1.
0
/ 10Question:
"I'm concerned about how this will integrate with our existing systems; can you help me understand that?"
Answer:
To see if i am a match for the role
Feedback:
The response fails to address the customer's concern about integration with existing systems. It lacks relevance, shows no understanding of the prospect's needs, and does not engage in a solution-focused dialogue. Instead, it seems self-centered and off-topic. A more effective answer should acknowledge the concern, ask clarifying questions, and outline how the solution can smoothly integrate with their current systems.
2.
2
/ 10Question:
"With our current project timeline, I’m not sure we can allocate the resources needed for a smooth implementation. How flexible are your timelines?"
Answer:
Very flexible
Feedback:
The response is too vague and does not effectively address the prospect's concern about resource allocation and project timelines. It lacks detail and does not engage in a meaningful conversation. A more effective approach would involve asking the prospect about their specific timeline and resource constraints, demonstrating an understanding of their situation, and outlining potential accommodations or support your solution can provide to ensure a smooth implementation.
3.
3
/ 10Question:
"I need to justify the ROI to my team, but I’m not convinced your solution can deliver the expected benefits. Can you provide more concrete examples?"
Answer:
My results in previous similar roles show that i increase numbers of sales and meet set targets
Feedback:
The response does not directly address the prospect's request for concrete examples relevant to the ROI of the current solution. While mentioning past successes is a good start, it lacks specific metrics, data, or case studies that would help the prospect justify the ROI to their team. A more effective approach would involve sharing specific examples of previous clients who achieved measurable improvements after implementing your solution, which would align better with the prospect's needs for concrete justification.
4.
5
/ 10Question:
"We've been using our current vendor for years, and changing now feels risky. How can you assure me this transition won't disrupt our operations?"
Answer:
The transition will be done in phases to avoid total shock and complete disconnect from existing structures
Feedback:
The response begins to address the prospect's concern about the risk of disruption during the transition; however, it lacks depth and specificity. Simply stating that the transition will be done in phases does not provide enough assurance. A more effective response would include details on how each phase will be managed, specific strategies to minimize disruption, and perhaps examples of successful transitions with other clients. Additionally, engaging the prospect by asking about their specific concerns or needs during the transition could help build trust and rapport.
5.
6
/ 10Question:
"I’m worried about the potential hidden costs associated with your solution over time. How do you typically handle that?"
Answer:
We are very transparent with all the cost implications of using our solution. There are no hidden cost or charges and we also have flexible payment plans
Feedback:
The response effectively addresses the concern about hidden costs by emphasizing transparency and stating that there are no hidden charges. However, it lacks depth and could be improved by providing examples of how other clients have benefited from this transparency. Additionally, discussing potential costs in a more detailed manner, or outlining how flexible payment plans work in practice, would add further value. Engaging the prospect with follow-up questions about their specific concerns regarding costs would also enhance the conversation.
6.
4
/ 10Question:
"Given our current budget constraints, I'm unsure if we can fit this into our fiscal year. Can we discuss options for payment terms?"
Answer:
Yes,sure. There several payment plan or option available. I am happy to discuss them with you at your convenience
Feedback:
The response acknowledges the prospect's concern about budget constraints and shows a willingness to discuss payment options, which is positive. However, it lacks specificity and clarity. Stating that there are 'several payment plans or options available' is too vague; the salesperson should ideally outline a few examples of payment plans or terms that might work within the prospect's budget. Additionally, asking a follow-up question about their current budget situation or timing could help in tailoring the options better. Overall, the response needs to demonstrate a stronger engagement and understanding of the prospect's financial situation.
7.
5
/ 10Question:
"What support do you provide after the initial implementation? We need to ensure ongoing assistance aligns with our team’s capacity."
Answer:
Yes we offer follow up services and training of clients staff to ensure proper maintenance and operation of setup systems. This post implementation phase could extend for as long as needed
Feedback:
The response addresses the prospect's concern about ongoing support after implementation by mentioning follow-up services and training, which is a positive start. However, it lacks detail and could be enhanced by specifying the types of follow-up services offered (e.g., help desk support, regular check-ins, or additional training sessions) and how these services can be customized to align with the prospect's team capacity. Additionally, engaging the prospect by asking about their specific support needs or concerns would foster a more collaborative approach. Overall, while the answer shows awareness of the importance of support, it could be more thorough and customer-centric.
8.
2
/ 10Question:
"Your product roadmap looks appealing, but can you clarify how you plan to keep up with evolving industry trends?"
Answer:
We are aware of the evolving industry
Feedback:
The response is minimal and does not adequately address the prospect's request for clarification on how your company plans to keep up with evolving industry trends. Simply stating that you are 'aware of the evolving industry' lacks depth and does not provide any specific strategies, initiatives, or examples of how your product roadmap will adapt to those changes. A more effective response would include details about ongoing research, customer feedback mechanisms, or partnerships that contribute to your adaptation to trends. Engaging the prospect with questions about their specific concerns would also create a more collaborative dialogue.
9.
5
/ 10Question:
"I’ve heard concerns about user adoption from my peers; how do you address the learning curve associated with your solution?"
Answer:
We are aware of the steep learning curve of our solutions. As a result we offer continuous training and onboarding processes for our clients staff. We also deploy n technical managers
Feedback:
The response acknowledges the concern regarding the learning curve, which is a good start. However, it lacks specificity and clarity. Simply stating that you offer continuous training and onboarding processes is not enough; it would be beneficial to detail what these training programs entail, how they are structured, and how they specifically address the learning curve. Furthermore, mentioning the deployment of "n technical managers" is unclear—providing details on their role and how they support user adoption would add value. Engaging the prospect by asking about their specific user adoption concerns could also enhance the dialogue.
10.
7
/ 10Question:
"With the current economic climate, I'm hesitant to commit without a clear understanding of how this will improve our operational efficiency."
Answer:
Over the years our data shows that teams who have employed our technological solutions have increased their output by 60-70 percent. They have become more efficient and result orientated. I am assuring you that within the first 6 months of deployment the results will be evident in your organisation.
Feedback:
The response effectively addresses the prospect's hesitation by providing specific data on the improvement in operational efficiency, which is a strong point. However, it could benefit from including more detail on how these results were achieved and perhaps mentioning specific case studies or examples of clients who experienced these outcomes. Additionally, engaging the prospect with a question about their specific operational challenges could further tailor the conversation and demonstrate an understanding of their unique situation. Overall, while there is a solid foundation, expanding on the evidence and fostering dialogue would enhance the response.