Realestate
Sales Assessment Results
41
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s get straight to it: your performance is underwhelming. An average score of 4.1 shows that you’re missing the mark in several key areas. You demonstrate some understanding of the sales process, but it often falls flat due to a lack of depth and professionalism. Your responses lack clarity and fail to address the specific needs of the prospects, making them feel unheard and undervalued.
One notable strength is your ability to acknowledge prospects' concerns, but that’s where it ends. You need to stop shifting the focus away from their needs and instead provide detailed, structured responses that dive deep into their concerns. You’re also leaning too heavily on vague reassurances and not enough on actionable insights or data.
To elevate your game, I suggest honing in on consultative selling techniques and deepening your understanding of value selling. Both will push you to engage prospects more effectively and provide tailored solutions, rather than generic answers that lack substance.
Here’s your coaching moment: stop treating sales like a transaction and start treating it like a conversation. Your job is to understand your prospect’s world and guide them through it with clarity and confidence. If you can master that, you’ll not only improve your scores but also build stronger, more meaningful relationships with your clients. Get to work!
Question Breakdown
1.
2
/ 10Question:
"We really need to ensure this investment aligns with our budget for the fiscal year, can you break down the costs?"
Answer:
Okay sir.
I quite understand you want to secure an investment which is the priority now how about we uncover the value of the investment so you know that you are investing in a property with high return.
Will that help
Feedback:
The response lacks a clear breakdown of costs, which is the main concern of the prospect. Instead of directly addressing the budget alignment request, the salesperson shifts focus to the value proposition without first providing the necessary cost details. This approach may come off as dismissive and does not demonstrate active listening or curiosity about the prospect's specific needs. A more effective response would have included a detailed cost explanation and possibly an exploration of financial implications.
Furthermore, the tone could be more professional and less casual to match the seriousness of the inquiry.
2.
3
/ 10Question:
"I’m concerned about how quickly we can implement this solution without disrupting our current operations."
Answer:
That's not a problem.
The solution will be implemented as soon as payment is made with out disrupting your current operation
Feedback:
The response is overly simplistic and does not adequately address the prospect's concern about implementation without disruption. While confirming that disruption isn't an issue is a positive start, the salesperson fails to provide details on the implementation process, timelines, or how they plan to ensure a smooth transition. Additionally, there is a lack of engagement with the prospect's perspective, such as asking questions about their specific operational concerns or needs. A more effective approach would include a reassurement of the steps involved and a collaborative discussion about potential challenges and solutions. The tone could also be more professional to instill confidence in the prospect.
3.
4
/ 10Question:
"Before I can commit, I need to get buy-in from my stakeholders; how can you help with that?"
Answer:
I understand what you mean.
But if you say yes will your stakeholders say no knowing you want to secure an investment.
Also how I can help is to speak with your stakeholders so they can have a good picture of the investment and how much returns it offer.
Will That help?
Feedback:
The response starts with an attempt to empathize with the prospect’s need for stakeholder buy-in, but it quickly veers off course by suggesting that stakeholders would disagree, which may come off as presumptive and dismissive. Instead, the salesperson should explore the specific concerns of the stakeholders and offer tailored solutions to address those concerns. While the offer to speak directly with the stakeholders is a positive aspect, it lacks a clear articulation of how the salesperson will help facilitate that discussion or what specific information they would provide. A more effective approach would include asking probing questions to uncover stakeholder concerns, aligning the investment with the stakeholders' interests, and providing resources that can help the prospect in their discussions. The tone could also be more professional to strengthen credibility. Overall, the response needs to be more collaborative and focused on the prospect's needs when dealing with the stakeholders.
4.
4
/ 10Question:
"What if this doesn’t significantly improve our ROI over the long term?"
Answer:
Over the yes I have worked with so many clients in providing them the right property with high ROI, so am sure that this investment will improve your ROI in a short and also realestate is an investment that never depreciate because we can't recreate lands but population are on the rise so you are sure to get your returns in short time.
Are you filling the form now?
Feedback:
The response attempts to reassure the prospect by referencing previous client experiences and emphasizing the stability of real estate as an investment. However, it lacks a structured approach to address the specific concern about long-term ROI. The salesperson should provide more concrete examples or data to support the claim of high ROI and discuss long-term market trends or factors that would influence ROI over time. Additionally, the phrase 'Are you filling the form now?' comes off as too abrupt and does not build on the conversation; it may seem pushy rather than collaborative. A more effective approach would involve asking the prospect about their specific ROI expectations and concerns, and engaging in a dialogue to explore those together. Overall, the tone should be more professional and focused on the customer's needs rather than leading directly to a close.
5.
5
/ 10Question:
"Given the current market conditions, how do I know this is a stable investment?"
Answer:
I understand you want to be sure of your investment and returns.
However knowing the trend of realestate investment you know that it is one sector that stands firm despite the fall of other sector,you know people need realestate i.e land to do business and also live in with his you are guaranteed of a stable investment because of the demand of it.
Feedback:
The response acknowledges the prospect's concern about the stability of their investment, which is a positive start. However, it lacks depth in addressing the specific market conditions that might be causing uncertainty. While mentioning that real estate is a stable sector is valid, the salesperson should provide data or examples that illustrate current market trends, such as recent statistics or case studies that highlight resilience in the real estate market. Additionally, the response could benefit from asking the prospect more about their specific worries regarding the market to create a more tailored and engaging dialogue. The tone is somewhat informal and could be more professional to reinforce credibility. Overall, a more evidence-based and collaborative approach would strengthen the response.
6.
4
/ 10Question:
"We have a strong relationship with our current provider; what makes your offering better?"
Answer:
Oh that's quiet amazing and that would be problem.
But let me ask you if you have a strong relationship with your current provide why did you contact us?
That is to say there are still some things you are not satisfied with your current provider so if you tell me what you want different from your current provider that you don't get from them,I am sure our company will provide the satisfaction and this make our offering better.
Feedback:
The response starts with a somewhat informal tone, using phrases like "that's quite amazing" which may not resonate well in a professional context. The salesperson attempts to challenge the prospect by questioning why they reached out if they have a strong relationship, which could be perceived as confrontational rather than collaborative. Instead, the focus should be on understanding the specific needs and pain points the prospect has with their current provider. A more effective approach would involve actively listening to the prospect and asking open-ended questions to explore their dissatisfaction and how your offering can address those gaps. Additionally, the salesperson could have provided specific examples or unique selling points that differentiate their offering. Overall, the response lacks a polished, professional tone and does not sufficiently demonstrate value in a collaborative manner.
7.
4
/ 10Question:
"Can you provide documentation that assures compliance with industry standards?"
Answer:
Okay sir.
The documents will be provided via your email.
I will like to know if you don't mind after getting the documents and it complice with the industry standard where are we going from there?
Feedback:
The response acknowledges the prospect's request for documentation, which is a positive start. However, the tone is overly casual with phrases like "Okay sir," which may not convey professionalism. Additionally, the response lacks clarity and detail about the specific documents being provided and their relevance to compliance. Instead of just stating that documents will be emailed, it would be more effective to briefly explain what those documents are and how they address compliance with industry standards. Furthermore, the follow-up question about the next steps feels a bit abrupt and could be framed more collaboratively. A better approach would include asking if the prospect has specific compliance concerns that need addressing or if they would like to discuss any particular requirements before moving forward. Overall, the response should be more focused on clarity, professionalism, and engagement with the prospect's concerns.
8.
6
/ 10Question:
"What kind of ongoing support can we expect after the initial purchase?"
Answer:
Your question is valid as not to be left stranded after purchase.
We offer support all the way till your building project is completed.
We support you in ensuring your receipt, allocation letter deeds of assignments is given to you.
When you want to start building we also involve our company engineer to ensure quality work.
So after purchase be rest assured that we here to support you till the project is completed.
Feedback:
The response positively acknowledges the prospect's concern about ongoing support, which is important in building trust. However, the phrasing could be more professional; terms like "not to be left stranded" may come off as informal and diminish the seriousness of the inquiry. The salesperson does outline the support provided, including assistance with documentation and involvement of an engineer, which is good. However, a more structured approach describing the specific types of support available at different stages (e.g., post-purchase, pre-construction, and during construction) would add clarity. Additionally, inviting further questions or discussing specific concerns the prospect might have about ongoing support could enhance engagement and collaboration. Overall, while the response conveys a commitment to support, it could be delivered with a more polished tone and greater detail.
9.
4
/ 10Question:
"How will the integration of your solution affect my team’s workflow?"
Answer:
I quite understand that you want your team to be more effective and productive.
Sir,what this property investment provide is revenue and am sure with monthly revenue coming in you could be able to motivate your team to be more productive.
Does this resonate with your vision?
Feedback:
The response begins positively by acknowledging the prospect's desire for team effectiveness and productivity, which is a good start. However, it fails to directly address the specific concern about how the integration of the solution will impact the team's workflow. Instead of focusing on revenue generation, the salesperson should clarify the steps of integration, any changes to existing processes, and how they will support the team during this transition. Additionally, the phrase "Does this resonate with your vision?" feels somewhat vague and does not invite an open dialogue. A more effective approach would include asking probing questions to understand the prospect's current workflow and specific concerns, thus creating a more collaborative discussion. Overall, the response lacks detail about integration impacts and could benefit from improved engagement.
10.
5
/ 10Question:
"I’m concerned about the potential for hidden costs down the line; can you clarify what to expect?"
Answer:
I would like to say that you have no reason to be worried because the purchase price is all inclusive meaning no hidden charges what you are paying now covers all other charges including infrastructure fee, documentation fee and consultancy fee.
Feedback:
The response attempts to address the prospect's concern about hidden costs by assuring them that the purchase price is all-inclusive. However, it lacks detail and clarity. Instead of simply stating there are no hidden charges, the salesperson should provide a breakdown of what is included in the purchase price and any potential costs that could arise later in the process. This would demonstrate transparency and build trust. Additionally, the tone could be more professional; the phrase "you have no reason to be worried" may come off as dismissive. It would be more effective to invite questions or concerns, fostering a collaborative dialogue. Overall, the response needs to be more informative and engaging to effectively alleviate the prospect's concerns.