Real estate
Sales Assessment Results by Karimat Musliyu
48
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s get real; your performance on CloserIQTest.com has some serious room for improvement. With an average score of 4.8, it's clear that you're struggling to connect with prospects on multiple fronts. Your attempts to address their concerns often miss the mark, lacking the empathy and detail necessary to build trust. You need to step up your game when it comes to personalization and clarity in your responses. Acknowledge their worries, ask probing questions, and provide tailored solutions that resonate with their unique situations. If you’re going to mention costs, dive deeper than just surface-level comments—give them specifics and demonstrate how you can help. Focus on honing your consultative selling skills and the SPIN Selling technique; these will equip you to better understand and address the needs of your prospects. Remember, sales is about building relationships, not just closing deals. This is your moment to turn things around: every conversation is an opportunity to listen and engage meaningfully. Lean into that, and watch your scores rise. Embrace the challenge, and don't just sell—connect.
Question Breakdown
1.
0
/ 10Question:
"I'm worried about how this new property might disrupt my current lifestyle."
Answer:
Our property is best I town at good location with an affordable prices. Give us a try and you will neva regret it
Feedback:
The response fails to address the prospect's concern about lifestyle disruption. It lacks empathy and does not explore the potential impacts on their current lifestyle, nor does it offer a solution. The communication is unclear and contains spelling errors, which undermines professionalism. A more effective response would acknowledge the concern and inquire about specific aspects of their lifestyle that might be affected, while also highlighting how the new property can enhance their situation.
2.
4
/ 10Question:
"What if my monthly payments don't fit into my budget once I factor in maintenance costs?"
Answer:
You can pick the monthly payments installment that best suit your income from our list of installment classes
Feedback:
The response attempts to address the budget concern by mentioning installment options, but it lacks detail and does not directly acknowledge the prospect's worry about maintenance costs. It would be more effective to explore the potential maintenance costs and provide reassurance or solutions, such as suggesting a maintenance budget calculator or emphasizing the property's lower maintenance requirements. Additionally, a more engaging and empathetic tone would help build trust with the prospect.
3.
3
/ 10Question:
"I like my current setup; how do I know this upgrade is really worth the investment?"
Answer:
Real estate has never been a bad investment from the olding days, and it can't be even now in this era. The more we grow, the more its appreciate in value. So it's a very good investment that's worthy.
Feedback:
The response does not effectively address the prospect's specific concern about the worth of the investment compared to their current setup. Instead of providing compelling reasons or examples of how the upgrade would benefit them, it relies on a broad statement about real estate appreciation. This approach lacks personalization, curiosity, and an exploration of the prospect's current satisfaction levels and future needs. It would be more effective to ask questions about their priorities regarding the current setup and highlight specific benefits of the new property that align with their goals.
4.
4
/ 10Question:
"Can you guarantee that my ROI will be better with this option compared to what I currently have?"
Answer:
Yes, but there are some factor that can be use to determine that which involve the location of your property, the type of your property, the market condition and the management and maintenance of the property.
Feedback:
The response attempts to address the prospect's question about ROI but lacks clarity and structure. It acknowledges that various factors impact ROI, which is a good start; however, it does not provide any specific data or examples that could help the prospect understand the potential benefits of the new option. Furthermore, the phrasing is unclear due to grammatical errors, such as "can be use" instead of "can be used." A more effective response would detail how these factors specifically compare to the prospect's current situation, potentially including relevant market data or success stories to build trust and credibility.
5.
5
/ 10Question:
"How will this change impact my team's morale if they have to adapt to a new environment?"
Answer:
Adapting to a new environment can be challenging for team's morale but with innovation, team bond, ability to communicate clearly with team and providing support to each other and celebrating a small win can be positive goals to the teams.
Feedback:
The response acknowledges the potential impact on team morale, which is a good start. However, it lacks a more personal touch and fails to directly address the prospect's particular concerns. While it suggests positive strategies, it would benefit from exploring how the new environment could specifically enhance team dynamics or productivity. Additionally, asking the prospect about their team's current pain points or morale challenges would demonstrate curiosity and a willingness to understand their specific situation. Overall, a more tailored and engaging approach would strengthen this response.
6.
4
/ 10Question:
"I'm concerned about the potential headaches of moving and whether the transition will be smooth."
Answer:
I totally get it, moving can be real headache, but we got you covered, as a real estate agent we have help many client
Feedback:
The response begins to acknowledge the prospect's concern about moving headaches, which is a good start. However, it lacks depth and specificity in addressing how the transition can be made smooth. Simply stating "we got you covered" is vague and does not provide the prospect with tangible solutions or assurances about the moving process. Additionally, there are grammatical errors that affect professionalism. A more effective response would include details about the support services you offer, such as assistance with logistics, recommendations for moving companies, or tips for a smoother transition, and it should express empathy more clearly. Asking the prospect about their specific worries regarding the move could also enhance rapport and demonstrate active listening.
7.
7
/ 10Question:
"What if there are hidden costs that I haven't considered yet?"
Answer:
As a real estate agent, it is my job to ensure you are aware of all the cost involved. I will provide you with the breakdown estimate cost, including closing cost, inspection cost, appraisal, property tax, and insurance. We will also review them together to ensure you understand the term and conditions well
Feedback:
The response effectively addresses the prospect's concern by acknowledging the importance of transparency regarding costs. It provides a clear outline of the different costs involved, which helps build trust. Additionally, the offer to review these costs together shows a collaborative approach and consideration of the prospect's understanding. However, the tone could be more empathetic, and it could benefit from asking the prospect if they have specific concerns about any particular cost, further enhancing engagement and discovery.
8.
8
/ 10Question:
"How can this property truly meet my immediate needs without compromising on convenience?"
Answer:
We will work closely with you to understand your immediate needs and priorities. We will explore properties that fit your criteria consider factors like location, amenities, and layout. We can arrange property viewing at times that suit you, handle paperwork and negotiations to save you time and stress. Your convenience matters
Feedback:
The response effectively addresses the prospect's concern by emphasizing a collaborative approach to understand their immediate needs and priorities. It details how the salesperson plans to explore properties that align with the prospect's criteria, which is a crucial element in real estate. Additionally, offering to arrange viewings and handle paperwork showcases a commitment to convenience and customer service. However, the response could be enhanced by explicitly asking the prospect about their specific needs or preferences to demonstrate active listening and curiosity. Overall, this answer is a solid step towards building rapport and ensuring customer satisfaction.
9.
6
/ 10Question:
"I've seen similar properties at lower prices; how does yours justify its value?"
Answer:
This property is situated in prime spot offering easy access to amenities. It's boost security,renovate kitchen, pools and many more. The property is well maintained and in good conditions. Other property might be cheaper though but will surely lack those qualities/ benefits as the market analysis shows this property is priced competitive considering the current demand and trends.
Feedback:
The response begins to address the prospect's concern by highlighting the property's location and specific features, which is a good approach. However, it lacks clarity in communication due to grammatical errors and awkward phrasing, such as "It's boost security" and "renovate kitchen." It would be more effective to directly compare the unique benefits of your property against the lower-priced alternatives and provide specific examples that demonstrate its superior value. Additionally, including data or anecdotes that support the market analysis would help build credibility and trust. Engaging the prospect with questions about what specific features they prioritize in their search can also enhance rapport and understanding.
10.
7
/ 10Question:
"What if my current landlord or vendor doesn't let me out of my lease without penalties?"
Answer:
Bring your lease agreement let review them and look for any clauses that might allow to terminate early or negotiate a penalty free exit. We can help with a professional message explaining your situation and requesting for a possible waiver or reduction of penalty. Or we might help to propose a replacement to sub-lease the property if agreed. If negotiation doesn't work we will explore other option, like seeking mediation or
Feedback:
The response effectively addresses the prospect's concern by suggesting practical steps to review the lease agreement and identify potential solutions. Offering to help draft a professional message shows a collaborative approach, which is positive. However, the response cuts off abruptly, leaving the last part incomplete, which affects clarity and professionalism. It would also benefit from a more empathetic tone that acknowledges the stress of dealing with lease negotiations. Additionally, asking the prospect about their specific lease terms or any previous interactions with their landlord could further enhance engagement and trust.