Agriculture Retail
Sales Assessment Results
62
Developing Closer
10 questions
Maximum score: 100
Completed in
Let's cut to the chase: your performance is hovering around the mediocre mark, with an average score of 6.2. You’ve shown some sparks of brilliance, particularly in areas like collaborative approaches and building rapport, which are crucial for consultative selling. However, there are glaring gaps that you need to address.
Your technique around budget discussions is weak. Instead of merely offering payment options, you should dive deeper into the implications of budget constraints and how your solution aligns with the prospect’s financial plans. Clarity in communication is equally vital; spell-check is not optional in sales.
You've also demonstrated a solid understanding of implementation timelines and product features, but your responses often lack specificity and fail to connect the dots back to the prospect's unique challenges. Make sure to highlight how your solutions specifically mitigate risks they’ve faced before and provide evidence of your claims.
To elevate your skills, I suggest you immerse yourself in SPIN Selling and Value Selling. These techniques will help you ask the right questions and articulate the true value of your solutions, ensuring you connect more deeply with your prospects.
As a memorable coaching moment: remember that every prospect is looking for reassurance and clarity in their decision-making process. If you can be the one who provides that with confidence and detail, you'll not only close more deals but also build lasting relationships. Now go out there and turn those insights into action!
Question Breakdown
1.
2
/ 10Question:
"Our budget for this quarter is already allocated; how can we fit this into our current financial plan?"
Answer:
We have multiple payment options and timelines to accomodate your budget schedule. It can be financed or final cash payment isn't due until the end of next quarter.
Feedback:
While your response provides payment options, it lacks depth in addressing the prospect's concern regarding the budget. You should have explored the implications of the budget constraint, asked clarifying questions about their financial plan, and articulated how your solution delivers value to help justify the expenditure. Additionally, ensure correct spelling and clarity in your communication, as 'accommodate' is misspelled. This response does not sufficiently connect with the prospect's needs or demonstrate collaborative engagement.
2.
6
/ 10Question:
"We've had issues with similar products before; can you assure me that your solution won't disrupt our current operations?"
Answer:
Can you provide me with more insight on the issues you experienced before? While we do have similar products to our competitors, many times I've found when there are issues it was due to improper products being sold to the end user. My aim is to learn more about your operation to ensure we put the right product on the right acre.
Feedback:
Your response demonstrates a willingness to understand the client's past experiences, which is excellent for building rapport. By asking for more insight into their previous issues, you're effectively engaging in inquiry, which aligns with consultative and solution-focused selling methodologies. However, while you reference potential reasons for issues with similar products, the response could benefit from explicitly assuring the prospect about how your solution is different and what guarantees or support you offer to ensure smooth operations. Consider addressing how your product's features mitigate the risks they've faced before. Overall, good start in understanding their perspective, but further emphasis on solutions and reassurances is needed.
3.
8
/ 10Question:
"The implementation timeline seems aggressive; how can we ensure that it aligns with our busy planting season?"
Answer:
I want to ensure that everything goes smooth during this transition. We will implement a plan that aligns with not only your planting season, but your pre-planting schedule as well. All of the products are in our warehouse, will have the treatment your requested on them in the timeline that is required. We will also deliver the product to your farm when it is convenient for you so you don't have to worry where your seed is and won't have it in your way for a long period of time while you are trying to get equipment ready.
Feedback:
Your response effectively addresses the concern about the implementation timeline by emphasizing a collaborative approach to align with the prospect's planting schedule. You proactively mention that your plan will accommodate both the planting and pre-planting phases, which demonstrates an understanding of their operational needs. Additionally, highlighting that the products are already in your warehouse and ready for treatment shows preparedness. However, you could strengthen your answer by discussing any specific measures or contingency plans you have in place to handle unexpected delays or challenges. This would further reassure the prospect of your commitment and reliability. Overall, clear communication and a customer-focused approach are evident, but more detail on risk mitigation would enhance your response.
4.
7
/ 10Question:
"I need to understand the hidden costs involved; what additional expenses should I expect after the initial purchase?"
Answer:
There are no hidden costs. Since you are treating your beans any replant you might encounter will be covered 100% from bag one. Since you are purchasing over 100 units of corn, any replant on those acres will be covered as well. The only way your costs might go up is if you call me during planting and tell me you are running short on seed and need more. However, whenever my customers call me with that issue I usually just bring the seed and run it as replant so there isn't any additional cost to you. No need for you to send in another check because your planter might have been planting at the wrong rate or something like that. I can take care of that.
Feedback:
Your response effectively addresses the concern about hidden costs by clearly stating that there are no unexpected fees associated with the product. You provide specific examples of how replanting costs are covered, which adds transparency and builds trust with the prospect. However, while you note that costs could increase if the customer requests more seed, it may be beneficial to clarify how that situation is managed and what the typical costs might be, so the prospect has a full understanding of potential scenarios. Additionally, consider emphasizing any other value-added services you provide or how your pricing structure differs from competitors. Overall, your answer demonstrates a customer-centric approach, but adding more context around potential scenarios would strengthen it further.
5.
5
/ 10Question:
"How does your product truly scale with our growing needs in this volatile market?"
Answer:
Stine Seed Company, who I partner with, has the largest soybean breeding program in the industry. Since we are farmer owned we understand the need to get the newest highest yielding genetics in farmers hands as quickly and efficiently as possible. We are also one of only 5 companies in the industry who have their own corn germplasm and breed their own corn hybrids, ensuring when you buy Stine corn and soybeans you are getting the newest and highest yielding product in the market. One thing I will warn you on is we move on from some of our products pretty quick due to the size and speed of our breeding program. So you might get a variety or hybrid you really like, but it might only be around for a year or two and then it could be replaced by one or two others that are better.
Feedback:
Your response highlights the strengths of Stine Seed Company, particularly its large breeding program and the ability to deliver high-yielding genetics. However, it doesn't directly address how your product scales with the specific needs of the customer in a volatile market. To enhance your response, you could incorporate examples of how your offerings adapt to shifts in market demand or technological advancements. It would also be beneficial to discuss how your product can help the customer remain competitive amidst these changes. Lastly, consider addressing any support or resources available to assist clients in navigating these fluctuations. Overall, while informative, the response could be more tailored to the prospect's unique concerns about scaling in a volatile environment.
6.
7
/ 10Question:
"Before we consider moving forward, I need to know how this aligns with our long-term strategy for compliance and sustainability."
Answer:
In terms of compliance, Stine Seed and Prairieview Ag hold ourselves to the highest of standards and ensure that our products meet any requirements for compliance that may come up. That being said the only products we would offer that fall under any compliance would be our conventional corn and soybeans. I have certificates I can provide that ensure we do everything required by law to ensure those products are non-gmo. However, we cannot control any contamination that may occur after it leaves our possession. That being said, when it comes to treating your conventional beans we make sure we fully clean and sanitize the treater prior to treating any conventional bean products that way you can be sure that by the time you get it planted in the field you are good to go. I will also provide you with field marker flags to mark those fields and your GMO fields to show your neighboring farmers what type of seed is planted so they can take proper precaution when spraying any herbicides, etc to help minimize the possibility of contamination.
As far as sustainability, we have a variety of different products to fit every acre you have as well as different price points on products to fit any budget. Now I'm a big believer in you get what you pay for, but we do have products that I highly recommend that are not on the high end of the price scale that I know perform in your area as well or better than some of our higher priced products. The approach I take with all my growers is I want to ensure we have the right product, on the right acre, to ensure the highest potential ROI. Sometimes that might mean a higher priced product, sometimes it might be the lowest priced product we have. I am more concerned about the top end profitability of your operation. When we focus on that the rest will take care of itself.
Feedback:
Your response provides a solid overview of compliance standards and emphasizes the importance of meeting legal requirements, which is crucial for the prospect. You mention non-GMO certification, which builds trust and transparency. Additionally, discussing the sanitization process and offering field marker flags shows proactive measures to minimize contamination risks, addressing the prospect's concerns well. However, while you touch on sustainability with a mention of product variety and price points, you could enhance your response by explicitly connecting the sustainability aspect to the prospect's long-term strategy. Providing examples of how your products promote sustainable practices or contribute to environmental goals could strengthen your position. Lastly, consider summarizing the alignment of your products with their strategic goals for a more compelling close. Overall, your answer is informative and shows a customer-focused approach, but more direct connections to their strategy would improve it.
7.
6
/ 10Question:
"Can you clarify how your service levels compare with our current vendor, especially during peak demand periods?"
Answer:
First, can you tell me more about what your current vendor is doing for you? If not, that is fine as well. What I do is I tailor what we do to what our client needs. I have some customers who want to come to our warehouse and pick up the seed themselves and treat it themselves at their warehouse and that works for them. I have customers who want us to treat the beans then deliver them to their warehouse just before planting starts. I also have customers who only want their seed as they need it due to space constraints on their farm, so we have to be sure we are in constant communication with them to coordinate timely deliver of seed so they don't end up waiting around on us to deliver seed when they should be planting. So what I propose is we come up with a plan of attack that works best for you and we'll make sure we execute that plan no matter how simple or complicated it may be. As long as we stick to the plan and the communication expectations of that plan I'm sure you will be happy.
Feedback:
Your response effectively opens the conversation by asking the prospect to share their current vendor's service levels, which demonstrates curiosity and a desire to understand their needs better. Tailoring your services to client needs is an excellent approach, and you provide various options that show flexibility and adaptability. However, the response lacks a direct comparison of your service levels against those of the current vendor. It would strengthen your position to include specific examples of how your service excels, particularly during peak demand periods. Mentioning any past client successes or testimonials could also build credibility. Additionally, consider summarizing the key benefits of your services more clearly to enhance value recognition. Overall, while you initiate a valuable discussion, more explicit comparisons and examples of your advantages are needed.
8.
8
/ 10Question:
"We've seen mixed results with new technologies; what evidence can you provide that this will deliver a strong ROI for us?"
Answer:
Since we have the largest soybean breeding program in the industry and one of the largest corn breeding programs we have years of data and testing to back up our products. We look at hundreds of thousands of new soybean varieties every year and only 1% of those varieties even make it into our Pre-Elite Trials. Then 1% of those make it into the Elite Trials. Of the varieties and hybrids that make it into our Elite Trials only those who meet the criteria of the best yield and standability are selected to be in our bag. I have results of our Elite Trials with me I can share with you that show 2 years worth of data and yield trend for these products that were tested in over 45 locations across the United States. This latest generation of soybeans in particular are amazing. Typically we see a 2-2.5% yield increase year over year on average with each new generation, but this new generation of Enlist Soybeans are averaging 6-8%. We also have tested these new products locally and I have the yield data on those as well that I can provide so you can see how it performed versus our older material and that of our competitors.
Feedback:
Your response successfully leverages the strengths of your breeding programs and highlights the rigorous selection process for new varieties, which is critical for instilling confidence. By emphasizing the data from your Elite Trials and providing specifics about past yield increases, you effectively address the prospect's concern about ROI with factual evidence. However, to further enhance your response, consider explicitly tying this data back to the prospect's unique situation, perhaps by relating how specific varieties could meet their operational needs or mitigate their concerns with mixed results. Including testimonials or case studies from similar customers could also add weight to your claims and personalize your pitch further. Overall, this is a strong, informative response, but more connection to the prospect's context would improve engagement.
9.
6
/ 10Question:
"This sounds great, but can your solution integrate with our existing systems without significant downtime?"
Answer:
Absolutely, it is simply plug and play and ready to go. Like I have said we have products that fit every acre so we are going to select the products that fit your operation, not only by the acre, but also taking into account your row configurations on corn and beans as well as planting population. There will be no downtime in regards to the products we provide. I will also perform quality checks on the product before I deliver it to the farm to ensure there are no quality issues with the seed that could impact planting efficiency.
Feedback:
Your response communicates confidence in your product's ease of integration, stating it is "plug and play," which is a good start. However, it lacks specific details about how the integration process works or what measures you have in place to ensure seamless compatibility with their existing systems. Provide examples or evidence of prior successful integrations to build trust and alleviate concerns about potential downtime. Additionally, while you mention quality checks, linking this to how it affects integration would further clarify your commitment to smooth operations. Overall, your tone is positive and supportive, but more depth regarding the integration process would strengthen your response.
10.
7
/ 10Question:
"I need buy-in from my team and stakeholders; how can you help us demonstrate the value of this investment to them?"
Answer:
I am more than happy to talk with and/or meet with anyone who this decision needs to be discussed with and address any concerns or questions they may have. I will also show them how the investment into our products will result in a higher top end profit margin for your operation and help mitigate the risks in this low and volatile market we are experiencing today.
Feedback:
Your response demonstrates a willingness to engage with the prospect's team and stakeholders, which is a great approach for building trust and rapport. Offering to meet and address their concerns shows that you are proactive and considerate of their needs. However, to strengthen your answer, it would be beneficial to provide specific evidence or data that supports your claims about profit margins and risk mitigation. Consider sharing case studies, testimonials, or quantified benefits that showcase how your products have previously delivered value to similar clients. Additionally, outlining a clear strategy for how you can effectively communicate this value during discussions with their team could enhance your position further. Overall, your intent to collaborate is commendable, but additional specifics would bolster your approach significantly.