Maquillaje
Sales Assessment Results by Juan José
3
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's be real: your performance on this assessment was dismal. An average score of 0.3 isn't just poor; it's a clear signal that you need to step back and reassess your approach to sales. Right now, you're missing the mark on engaging with prospects and addressing their concerns. You consistently failed to provide depth or responsiveness in your answers, which is critical in sales. You need to start asking the right questions, truly listen to your prospects, and provide concrete examples that relate to their specific situations. Focus on techniques like SPIN Selling to dig deeper into their needs and objections, and work on your Objection Handling Techniques to effectively address their concerns. Remember, selling isn't just about talking; it's about understanding and connecting. This is your chance to turn things around. Take this as a wake-up call and commit to improving your skills. The best salespeople are those who can empathize and provide tailored solutions, not just generic responses. Now get to work!
Question Breakdown
1.
0
/ 10Question:
"Our budget is already stretched thin with our current vendor; I need to see clear ROI before considering any new products."
Answer:
Claro la inversión es muy buena por la calidad del producto
Feedback:
The response lacks depth and fails to directly address the prospect's concern about budget and ROI. Simply stating that the investment is good does not provide the necessary justification or evidence to alleviate the objection. It would be more effective to ask about specific budget constraints, show understanding of their financial situation, and present concrete examples or data to support the claim of ROI. This would demonstrate active listening and a solution-focused approach.
2.
0
/ 10Question:
"I'm concerned about how this new makeup line aligns with our existing brand image and customer expectations."
Answer:
Claro la empresa te asegura que nuestra línea de maquillaje se alinea perfectamente con las marcas existentes y con las expectativas de los clientes ya que nuestros productos son de muy buena calidad y no son tan caros por lo que es muy accesible
Feedback:
The response fails to directly address the prospect's concern about brand alignment and customer expectations. While it mentions quality and affordability, it lacks specific examples or insights on how the new makeup line integrates with the prospect's existing brand image. A more effective approach would be to ask the prospect about their brand values and customer demographics, then demonstrate how your products match those criteria. This would show active listening and a deeper understanding of their concerns.
3.
0
/ 10Question:
"What guarantees can you provide that this product won't require extensive training or adjustment for our team?"
Answer:
S
Feedback:
The response "S" is non-responsive and does not address the prospect's concern about training and adjustment. There is no engagement, clarification, or reassurance provided. A more effective answer would involve discussing training support, ease of integration, or testimonials from other clients who successfully adopted the product with minimal training. This would help build confidence and provide the necessary guarantees to the prospect.
4.
3
/ 10Question:
"With so many luxury brands launching, how can I be sure your products will stand out and not just be another option?"
Answer:
De estar seguro ya que nuestros productos en el año anterior mostraron muy buenos resultados y la inversión se multiplicó por 9 de lo previsto hemos tenido muy buenas reseñas de parte de los clientes y hay muy buen porcentaje de nuevos clientes que aumenta por mes un 10%
Feedback:
The response attempts to highlight positive results and customer satisfaction, but it fails to directly address the prospect's concern about standing out among luxury brands. It lacks clarity and does not provide specific differentiators or unique selling points that would make the products memorable. A more effective approach would involve discussing what sets the brand apart, such as unique formulations, brand story, or specific customer demographics that resonate with luxury buyers. Additionally, asking the prospect about their current challenges or preferences could enhance engagement and demonstrate a deeper understanding of their needs.
5.
0
/ 10Question:
"I have reservations about onboarding a new supplier—we've had issues with service levels in the past that affected our operations."
Answer:
Comete un pene
Feedback:
The response is completely inappropriate and non-responsive to the objection raised. It does not address the prospect's concerns about service levels or operational issues at all. An effective response should acknowledge the past issues, empathize with the prospect's concerns, and provide reassurance through specific examples of service improvements or guarantees. This answer fails to demonstrate any understanding of the prospect's situation or a commitment to addressing their needs.
6.
0
/ 10Question:
"How does your product roadmap align with the latest trends we're seeing in the makeup industry?"
Answer:
No sé que responder ayudaaaa
Feedback:
The response is completely unhelpful and demonstrates a lack of preparation and knowledge about the product and industry trends. It does not address the prospect's question at all, which is critical for engaging with them effectively. A strong response would involve discussing specific trends in the makeup industry, how the product roadmap is designed to meet these trends, and perhaps asking the prospect for their insights or thoughts on these trends. This would show active listening and create a more collaborative dialogue.
7.
0
/ 10Question:
"I'm not sure I can convince the decision-makers to approve additional spending without solid data supporting your claims."
Answer:
Jj
Feedback:
The response "Jj" is completely non-responsive and offers no engagement or information to address the prospect's concern about convincing decision-makers with solid data. An effective response would include relevant data, case studies, or testimonials that demonstrate the value and ROI of the product. This approach would help build trust and credibility with the prospect and decision-makers.
8.
0
/ 10Question:
"Can you explain how your products can integrate with our current inventory management system without causing disruption?"
Answer:
Bb
Feedback:
The response "Bb" is entirely non-responsive and fails to address the prospect's inquiry regarding integration with their inventory management system. It does not provide any relevant information or engagement. An effective response would include details about compatibility, support for integration, or examples of other clients who have successfully integrated the products. This lack of effort shows no understanding of the importance of the question and the need for reassurance.
9.
0
/ 10Question:
"Given the current economic climate, how do you justify the premium pricing of your products compared to our existing suppliers?"
Answer:
Gh
Feedback:
The response "Gh" is completely non-responsive and fails to address the prospect's inquiry regarding justifying premium pricing. It does not provide any relevant information or engagement to alleviate the concern. An effective response would include a clear explanation of the value and benefits that come with the premium pricing, such as superior quality, unique ingredients, or enhanced customer experiences. This lack of effort demonstrates no understanding of the prospect's situation or the importance of addressing economic concerns.
10.
0
/ 10Question:
"My team is already at capacity; how can we ensure that adding this new line won't overwhelm them or impact performance?"
Answer:
H
Feedback:
The response "H" is completely non-responsive and does not address the prospect's concern about team capacity and performance implications. An effective answer would acknowledge their current workload, provide support strategies, and discuss how the new product line can be seamlessly integrated without disruption. This lack of effort demonstrates no understanding of the prospect's situation or their need for reassurance.