Real estate
Sales Assessment Results by PETER SHADARI
27
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s cut to the chase: your performance in this test is underwhelming at best. With an average score of 2.7, it’s clear that you’re struggling to connect with prospects on a meaningful level. You’re missing the mark in addressing their specific concerns—whether it’s monthly payments, hidden costs, or lifestyle fit. Instead of vague responses, you should focus on engaging with your prospects through targeted questions and detailed, tailored solutions. You’ve got to step it up and develop your ability to listen actively and respond empathetically.
The consistent pattern here is a lack of depth and specificity. You’re skimming the surface instead of diving deep into the issues that matter to your prospects. To turn this around, I suggest you study Solution Selling and Consultative Selling techniques. These approaches will help you uncover customer pain points, provide personalized solutions, and build the relationships you need to succeed.
Remember, selling isn’t just about talking; it’s about connecting. Here’s your coaching moment: every conversation with a prospect is an opportunity to listen and learn. Your goal is to make them feel understood and valued. Start asking better questions and really listen to the answers. This is how you’ll begin to build trust and demonstrate your expertise. Get to work!
Question Breakdown
1.
2
/ 10Question:
"I'm really concerned about how much my monthly mortgage payments will be and whether it fits within my budget."
Answer:
I plan, I write down my plans and budget
Feedback:
Your response lacks depth and does not directly address the customer's concern about monthly mortgage payments or budget fit. It would be more effective to ask specific questions to understand their financial situation and then provide tailored solutions or examples that demonstrate how similar clients managed their budgets. Focus on active listening and show empathy towards their concerns.
Incorporate a solution-focused approach by offering to provide a breakdown of potential monthly payments and related costs, which would demonstrate value and build trust.
2.
3
/ 10Question:
"What are the hidden costs associated with this property that I might not be aware of?"
Answer:
Maintenance, agency agreement etc
Feedback:
Your response is vague and fails to provide specific details about the hidden costs associated with the property. It’s important to address the prospect’s concern by elaborating on typical hidden costs, such as property taxes, insurance, HOA fees, and maintenance expenses. Additionally, asking follow-up questions to uncover any specific areas of concern the prospect has could show that you are engaged and willing to provide tailored information. This approach would demonstrate that you are attentive to their needs and builds trust.
3.
3
/ 10Question:
"I need to know how long it will take to finalize this purchase before I can commit."
Answer:
It is important to know the mode of payment the duration
Feedback:
Your response does not adequately address the prospect's concern about the timeline for finalizing the purchase. Instead of focusing on the mode of payment, you should provide specific information about the typical timeline for completing a real estate transaction. Include factors that can affect this duration, such as inspections, financing approvals, and closing processes. Additionally, engage the prospect by asking if they have a preferred timeline or any specific deadlines they are working with, which shows you are attentive to their needs and helps build trust.
4.
3
/ 10Question:
"What if I find that this property doesn’t fit my lifestyle after I move in?"
Answer:
I can make necessary adjustments by contacting beacon concerning the subject matter for assistance since they are reliable
Feedback:
Your response does not adequately address the prospect's concern about the property fitting their lifestyle. Instead of simply stating that you can make adjustments, it would be more effective to explore what specific aspects of their lifestyle they are worried about and how the property might or might not meet those needs. Engage them in a conversation about their lifestyle preferences, and provide examples of how similar clients have successfully adapted or found properties that fit well. This approach shows empathy, builds trust, and demonstrates your commitment to finding the right solution for their unique situation.
5.
3
/ 10Question:
"How does this property compare to others in the area in terms of long-term value?"
Answer:
The value never depreciate properties value keep increasing daily and the organization has a long term goals or plan
Feedback:
Your response lacks clarity and depth in addressing the prospect's specific concern about comparing the property to others in the area regarding long-term value. Instead of making a broad statement about values never depreciating, it would be more effective to provide concrete examples of similar properties, market trends, or data that illustrate the potential for appreciation. It’s also important to engage the prospect by asking if they have specific properties in mind for comparison or what factors are most important to them in determining value. This approach would demonstrate your expertise and build trust with the prospect.
6.
3
/ 10Question:
"What are the maintenance costs I should expect once I buy this place?"
Answer:
Plumbing, electrical, etc
Feedback:
Your response is overly simplistic and lacks the necessary detail to address the prospect's concern about maintenance costs. It's important to provide a more comprehensive overview of potential ongoing costs, such as routine maintenance, emergency repairs, landscaping, and any specific maintenance fees associated with the property. Engaging the prospect by asking additional questions about their specific concerns or previous experiences with maintenance could also strengthen your response. This approach would demonstrate your attentiveness and commitment to providing valuable information.
7.
2
/ 10Question:
"I’ve heard that the current market is volatile; how should that factor into my decision?"
Answer:
Contacting the right organization for the property that's why beacon is a place to be
Feedback:
Your response does not address the prospect's concern about market volatility. Instead of simply suggesting they contact an organization, you should provide insights into how market conditions can affect buying decisions. Discuss factors like interest rates, property values, and timing for purchases. Engaging the prospect with questions about their concerns or experiences with market fluctuations would show your interest in their situation and help build trust. Providing relevant data or examples would further demonstrate your expertise and offer real value to their decision-making process.
8.
2
/ 10Question:
"If I decide to back out, what are the consequences on my current investment?"
Answer:
That is a bridge of contract howw ever necessary arrangements and percentage will be calculated to know what is as take
Feedback:
Your response is unclear and contains several typos, which detracts from your professionalism. Instead of vague phrases like "bridge of contract," clearly explain the potential consequences of backing out, such as forfeiting deposits or facing penalties. It would also be helpful to describe the typical arrangements and percentages that could apply in these situations. Engage the prospect by asking if they have specific concerns about their investment or any particular scenarios they are worried about, which would show you are attentive to their needs and help build trust.
9.
3
/ 10Question:
"Can you explain the training process for managing this property, especially for first-time buyers like me?"
Answer:
Onboarding is the first stage which expose the new joiners to know about the product and services of the organization
Feedback:
Your response lacks detail and does not directly address the prospect's request for information about the training process for managing the property. Instead of simply stating that onboarding is the first stage, you should provide a clearer outline of what the training entails, such as specific topics covered, duration, and how it prepares first-time buyers to manage their property effectively. Engaging the prospect by asking if they have particular areas of concern or specific skills they want to develop could also enhance your response, showing that you value their perspective and are committed to their success.
10.
3
/ 10Question:
"How does your agency handle negotiations with the seller if I have concerns about the price?"
Answer:
We are on top of our games when it comes to selling our price and products give value for money which makes us outstanding
Feedback:
Your response is vague and does not directly address the prospect's question about negotiation processes with the seller. Instead of using broad statements like "on top of our games" and "value for money," you should provide specific insights into how your agency approaches negotiations. This could include discussing strategies for price negotiation, your agency's experience in handling similar situations, or how you advocate for your clients’ best interests. Engaging with questions about the prospect's specific concerns regarding price would also demonstrate active listening and a collaborative approach. This would help build trust and show that you are genuinely interested in their needs.