Lands & properties
Sales Assessment Results by Egar Gladys
25
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's be real; your performance on this test was concerning, to say the least. An average score of 2.5 shows a significant gap in your sales skills that needs urgent attention. You seem to struggle with empathy and active listening, which are crucial in understanding and addressing your prospects' needs. Instead of providing vague reassurances, dive deeper into their concerns, ask the right questions, and tailor your responses. You have a tendency to throw out statements without backing them up—stop that. Your claims need data and specifics to build trust.
To improve, focus on mastering SPIN Selling and Consultative Selling techniques. These will help you develop the necessary skills to ask insightful questions and provide tailored solutions that resonate with your prospects.
Here’s your coaching moment: remember that sales is not just about the product; it's about the person on the other side of the table. Engage with them, listen actively, and show genuine interest in their concerns. Transform your approach from transactional to relational, and you’ll start seeing the change. It’s time to step up and own your sales journey.
Question Breakdown
1.
0
/ 10Question:
"I'm worried about the monthly payments and how they fit into my budget right now."
Answer:
We have other plans you can go for
Feedback:
This response lacks depth and fails to directly address the prospect's concern about monthly payments. It does not acknowledge their budget worries or provide any reassurance. Instead of offering other plans without context, the salesperson should explore the prospect's financial situation in detail and present tailored solutions that align with their budget. Engaging with empathy and providing value is essential in this industry.
2.
1
/ 10Question:
"I need to make sure this property aligns with my lifestyle and current needs."
Answer:
It does, if it doesn’t suit you, we have other properties you can look it into, but i assure you it does
Feedback:
This response does not effectively address the prospect's concern about whether the property aligns with their lifestyle and needs. It lacks engagement and fails to ask any follow-up questions to understand their specific requirements. Simply stating that it does not demonstrate an understanding of the prospect's perspective or needs. Instead, the salesperson should have explored what aspects of their lifestyle are important and how the property meets those needs, thus providing a more tailored and solution-oriented approach.
3.
4
/ 10Question:
"What if I invest in this property and it doesn't appreciate as expected?"
Answer:
This property is located in the heart of town, it will surely appreciate as expected buying this property is like investing in gold
Feedback:
This response attempts to address the prospect's concern about appreciation by emphasizing the property's prime location; however, it lacks supporting details or evidence to substantiate the claim. Simply stating that it will 'surely appreciate' is vague and does not acknowledge the risk involved in property investments. The comparison to 'investing in gold' is a strong metaphor but requires further explanation of the market conditions or trends that would support such a claim. A more effective approach would involve discussing past appreciation trends in the area or providing data to reassure the prospect of potential investment success.
4.
2
/ 10Question:
"I'm hesitant because I’ve had a bad experience with the last property purchase and don’t want to repeat that."
Answer:
Sorry about your bad experience, that won’t happen with us cause we are efficient and reliable you can do a proper research on us. We are very reliable and trustworthy
Feedback:
This response acknowledges the prospect's concern but lacks empathy and depth. Merely stating that the company is 'efficient and reliable' does not address the underlying fears stemming from their previous experience. It would be more effective to ask the prospect to share what specific issues they faced, thereby demonstrating active listening. Additionally, offering concrete examples or testimonials to back up claims of reliability would provide reassurance. Building trust through engagement and understanding is crucial in overcoming such objections.
5.
4
/ 10Question:
"How will this property impact my daily routine and overall convenience?"
Answer:
It’s in the middle of town, close to every where, it is a safe and quiet environment, with constant electricity
Feedback:
This response provides some relevant information about the property's location and environment, but it fails to directly address the prospect's concern about how it will impact their daily routine and convenience. Simply stating that it is 'close to everywhere' is vague and does not explore specific conveniences such as proximity to work, schools, shopping, or public transportation. A more effective response would ask the prospect about their daily routines and highlight how the property can enhance their lifestyle or simplify their activities. Additionally, emphasizing any unique features of the property that contribute to convenience would strengthen the response.
6.
2
/ 10Question:
"I'm not sure if I have the time and energy to handle the upkeep of a new property."
Answer:
We can help amd assist with that
Feedback:
This response is vague and lacks depth in addressing the prospect's concern about time and energy for property upkeep. While it expresses willingness to help, it fails to specify how assistance will be provided or what services are available. A more effective approach would involve asking the prospect about their specific worries related to upkeep and outlining a comprehensive plan or service that guarantees support in managing the property. This would demonstrate active listening and a solution-oriented mindset, allowing the prospect to feel more at ease with their concerns.
7.
4
/ 10Question:
"I've heard conflicting opinions about the value of investing in this area; how do I know it's a smart choice?"
Answer:
It is a smart choice because it’s in the heart of town, more people are investing and the value keeps increasing everyday
Feedback:
This response attempts to address the prospect's concern by stating that the property is in a prime location and that investment in the area is increasing. However, it lacks supporting evidence or details that would help substantiate the claim. Simply stating that 'more people are investing' and 'the value keeps increasing' is vague and does not provide the prospect with the data or examples they need to feel confident in their decision. A more effective approach would involve discussing recent market trends, historical appreciation data, or specific developments in the area that support the investment's potential. Additionally, asking the prospect about their specific concerns or what information they need to feel reassured could enhance the effectiveness of the response.
8.
4
/ 10Question:
"I'm concerned about potential hidden costs that might come up after the purchase."
Answer:
There are no hidden costs once you purchase the land, the land papers will be handed over to you, no extra expenses
Feedback:
This response attempts to address the prospect's concern about hidden costs by asserting that there are none and stating that the land papers will be handed over. However, it lacks depth and does not fully reassure the prospect. A more effective approach would involve detailing what the purchasing process looks like, including any potential costs related to maintenance, property taxes, or other fees that may arise after the purchase. Additionally, asking the prospect if they have specific concerns about hidden costs could foster a more collaborative dialogue and build trust.
9.
2
/ 10Question:
"What if I commit now and find a better deal on a similar property later?"
Answer:
This is the better deal, we are offering the best deal you can ever find anywhere
Feedback:
This response fails to directly address the prospect's concern about potentially finding a better deal later. Simply stating that this is the 'best deal' lacks supporting evidence and does not explore the prospect's reasoning for their hesitation. A more effective approach would involve discussing the unique features or benefits of the current property that make it a valuable investment, as well as addressing the fear of loss by reassuring the prospect of the property's value over time. Engaging the prospect in a dialogue about what specific aspects they are looking for in a deal could further build rapport and trust.
10.
2
/ 10Question:
"I really need to discuss this with my spouse before making any decisions."
Answer:
That will great, I’m sure they will love it
Feedback:
This response fails to acknowledge the prospect's need for discussion before making a decision. It lacks engagement and does not encourage further dialogue about their concerns or what their spouse might want to consider. Instead, the salesperson should have asked questions to understand what specific factors the prospect and their spouse would like to discuss, thereby opening a collaborative conversation. Building rapport and demonstrating genuine interest in the prospect's decision-making process is crucial in this context.