life coaching
Sales Assessment Results

45
Needs Improvement
10 questions
Maximum score: 100
Completed in
December 17, 2024
Oh honey, let's have a chat. Your performance was like a lukewarm cup of coffee—somewhat okay but ultimately disappointing. You showed glimpses of potential with your attempts at empathy and acknowledging concerns, but then you'd just throw it all away with a tone that could scare a cat. You need to ditch the confrontational approach and start asking open-ended questions instead of putting prospects on the defensive. Your closing techniques? Abrupt and awkward. You can't just shove a credit card request down someone's throat and expect them to be delighted about it. Score-wise, you're sitting at a mediocre average of 4.2 out of 10—definitely not a shining star. So, let's work on being more curious, collaborative, and, for the love of all that is good, warm up that tone! You don’t want to be the sales rep they run away from, do you?

Question Breakdown

1.
5
/ 10
Question:
"I don't think life coaching will really help me with my specific issues."
Answer:
I completely understand, most people struggle to find confidence in someone else's ability to help them get to the next levels in life. Issues are a part of life, and the specific issues you have, I have helped countless other's overcome. You don't need to "think" life coaching won't for you. You need to "know" my methods work and they will help you achieve your life goals
Feedback:
The response attempts to address the prospect's concern by showing understanding and sharing past success, which is a good start. However, it lacks a more personalized touch that would resonate with the prospect's specific issues. The phrase 'most people struggle...' may come off as dismissive, rather than empathetic. Instead, it would be beneficial to ask the prospect about their specific issues to demonstrate active listening and curiosity. Additionally, the closing technique could be stronger—inviting them to a discovery call or offering a trial session would be more effective than a vague assertion that they need to 'know' your methods work. Overall, while there's some value demonstration, the communication could be clearer and more engaging, and the collaborative approach is lacking. Score: 5/10
2.
6
/ 10
Question:
"I can find free resources and self-help books that address my problems."
Answer:
You are right, you absolutely can. There are also countless youtube videos that will talk to you. But what none of those books or videos do is allow you to talk to them. You can learn from books and videos, but you get feedback from working with another human. Accountability is key to becoming better in any area of your life. When you invest in yourself with me coaching you, you also won't have to spend hours searching for the right answers, you'll have the right answers directly from me. Let's get you signed up, what credit card would you like to put that on today?
Feedback:
The response does a decent job of acknowledging the objection regarding free resources, but it could be improved. The salesperson effectively highlights the value of personalized feedback and accountability, which are critical in life coaching. However, the transition to asking for credit card information feels abrupt and lacks a softer closing technique. It would be more effective to ask a question to gauge the prospect's interest or concerns before moving to the close. Also, the tone could be more empathetic to resonate better with someone seeking life coaching, as they may be more vulnerable. Overall, there's a good foundation, but it lacks finesse in closing and could benefit from more curiosity and discovery.
3.
3
/ 10
Question:
"I need to consult with my spouse before making any commitments."
Answer:
I 100% understand, as I am married too. Do you think your spouse will say that this program is not a good fit for you? Do you think your spouse will object to you investing in yourself to become a better person for yourself and for them? If they say "NO" maybe we have a bigger problem than you and I know of right now. If you think they believe in you and will say "yes" then go ahead and give me the credit card now, and if you call me back before 10am tomorrow and say don't run it, I won't. If I don't hear from you, I'll run it after 10am assuming your spouse gave the green light.
Feedback:
Your response starts off well by empathizing with the prospect, but it quickly turns into a confrontational and somewhat dismissive tone. While you attempt to address the concern about needing to consult a spouse, your follow-up questions may come off as accusatory rather than supportive. This could alienate the prospect. A better approach would involve asking open-ended questions to understand their spouse's perspective and reinforcing the personal growth aspect of the investment. Additionally, the aggressive closing technique may pressure the prospect rather than encourage them to engage collaboratively. Focus on building trust and rapport instead of placing them in a corner. In summary, you need to improve on active listening, maintaining a supportive tone, and providing a more collaborative approach to closing.
4.
5
/ 10
Question:
"Your coaching sessions seem too expensive compared to other local options."
Answer:
We are significantly hire than most of our fellow industry insiders. However, we have a track record that his much higher than the others as well. We are a client focused organization. This means we create tailored plans and programs just for you. If you are into a one size fits all solution, there are less expensive options out there. if you are looking for your personal and unique situations to be handled, then we are the better investment. If you look at yourself as an asset that paid an ROI, you would want to invest the most you could in order to get the best ROI, correct? YOU are that investment and we are the ROI the asset produces. You'll thank me in 3 months for the person you are about to become. Are you ready to move forward and enroll in the program or do you have another question?
Feedback:
The response does a decent job of addressing the concern about pricing by highlighting the tailored approach and the potential return on investment (ROI) for the client. However, there are several areas that could be improved: 1. **Effectiveness in addressing the concern**: While the response mentions a higher track record, it could have been more specific about what that means and how it translates into results the prospect can expect. 2. **Clear communication with appropriate tone**: The tone is a bit too aggressive in parts, especially the line about 'one size fits all' solutions. It may come off as dismissive of the prospect's budget concerns. 3. **Closing technique**: The closing question is somewhat abrupt. A smoother transition could have been made by first ensuring that all of the prospect's concerns are addressed before asking them to commit. 4. **Solution-focused approach**: The response mentions a tailored plan but doesn’t provide examples of what that might look like. Adding a specific example could enhance the value proposition. 5. **Curiosity and Discovery**: The response lacks any follow-up questions to further understand the prospect's specific needs or circumstances, which could help tailor the response even more. 6. **Active Listening**: There is minimal acknowledgment of the prospect's perspective. Acknowledging their concerns before presenting a rebuttal could foster a better connection. 7. **Value Exploration**: While the concept of ROI is mentioned, the explanation could be clearer and more compelling. It would be beneficial to include testimonials or success stories to illustrate the value. 8. **Collaborative Approach**: The approach feels a bit one-sided. A more collaborative tone could improve rapport and engagement. Overall, the response has potential but needs refinement to better connect with the prospect and address their concerns. Score: 5/10
5.
2
/ 10
Question:
"I'm worried that I won't have the time to commit to the sessions I need."
Answer:
The harsh truth is that all of us are busy, none of us have time, and there is never enough time. What people like us do is make time. We make time for what matters. If being a better version of yourself matters, you will make time for it. if you can't make time for it, it clearly doesn't matter. Those who prioritize time invested into themselves get the best ROI. If an emergency came up each week in your life that took 1-2 hours, you'd make it work. Because you had to prioritize it. When you prioritize being the best version of yourself you won't need time, you will make time. Are you ready to make time?
Feedback:
The response fails to effectively address the prospect's concern about time commitment. While it does convey that making time is essential, it lacks empathy and understanding of the prospect's situation, which could alienate them. Instead of acknowledging their worries, it comes off as dismissive and somewhat harsh. The tone is not appropriate for the supportive nature of life coaching; it lacks the necessary warmth and collaboration. Additionally, there are no questions or discovery elements that could further engage the prospect or build rapport. A more solution-focused approach that explores the prospect's schedule and offers flexibility or alternative options would be beneficial. Overall, it does not create an inviting conversation or demonstrate value effectively. Score: 2
6.
3
/ 10
Question:
"I've tried coaching before and it didn't work for me, why will this be different?"
Answer:
The real question here is will YOU be different this time? If you know what didn't work last time, are you willing to try and trust a new process this time? The last time had nothing to do with me, but it did have to do with you. So not to be rude, not to be anything other than blunt and honest, my question to you is "whill you be different this time?"
Feedback:
The response lacks empathy and fails to effectively address the prospect's concerns. While it attempts to pivot the focus back to the prospect, it does so in a way that could be perceived as confrontational rather than supportive. Life coaching requires a sensitive approach, especially when addressing past disappointments. A more effective response would acknowledge their previous experiences and explore what didn't work for them, highlighting how your coaching style differs. Additionally, asking open-ended questions to encourage dialogue would demonstrate active listening and curiosity, and help build rapport. Overall, the tone comes off as blunt rather than collaborative, which is crucial in the coaching industry.
7.
5
/ 10
Question:
"How can I be sure that your coaching methods are effective for someone like me?"
Answer:
You seem like a person who has been very effective in life so far, I would assume that when you put my methods to play in your life you will be effective by default, because that's just who you are. If you learn only one thing from working with me and implement it, it will be an easy ROI. My methods have been effective for over 84,000 people so far, I wouldn't think you'd be the one person it didn't work for, you don't strike me as that type.
Feedback:
The response does a decent job of acknowledging the objection by complimenting the prospect's effectiveness, but it lacks a structured approach to fully address their concerns. The assumption that the prospect will be effective just because they have been in the past may come across as dismissive rather than validating their specific worries. While mentioning the success of past clients adds credibility, it would be more effective to explore the prospect's unique situation and needs to provide a personalized response. Also, the closing technique could be stronger; inviting questions or offering a trial session could enhance engagement. Overall, the response needs more curiosity, discovery, and a collaborative approach to build rapport and demonstrate how the methods can cater to the prospect's individual circumstances. Score: 5/10.
8.
6
/ 10
Question:
"I'm not comfortable discussing my personal issues with a stranger."
Answer:
I get it and completely understand. The best news about me being a stranger, is that you won't have to run into me on the streets and it be awkward lol. In all seriousness, I will come into this relationship as a stranger but in a short period of time we will be talking like old friends. It's a gift I was born with. I make friends fast. Plus, being vulnerable is a super power. When you can be honest with someone who wont judge, will be honest and really wants what's best for you, you will win. I'd love to be that friend/mentor for you.
Feedback:
This response starts off well by acknowledging the prospect's concern, which shows active listening. The humor about not running into each other on the street is a light-hearted way to ease tension, but it could risk coming off as dismissive of a serious concern. The mention of becoming 'old friends' can help build rapport, but it might seem too forward without establishing trust first. The idea of vulnerability as a 'super power' is an interesting perspective that could resonate, but it might need more sensitivity in framing. Overall, the response could benefit from deeper exploration of the prospect's feelings and concerns, perhaps by asking them what specifically makes them uncomfortable. Closing by reiterating how you can support them could also strengthen the pitch.
9.
6
/ 10
Question:
"What if I don't see results after committing to your coaching?"
Answer:
There is only ONE single way that you would not get ANY results from being in our program. That way would be that you didn't do any of the required work on your end. I can control me, I can control the information you recieve but I cannot control your will to take action and do the work. if you are willing to do at least 10% of the work, it is impossible not to see some form of results in a few months.
Feedback:
The response effectively addresses the concern by emphasizing personal responsibility in achieving results, which is crucial in life coaching. However, it could benefit from a more empathetic tone, acknowledging the prospect's fear of investing without guaranteed outcomes. It could also include a closing technique, such as inviting the prospect to share their past experiences or specific goals to foster a collaborative approach. Overall, while the message conveys accountability, it lacks warmth and curiosity, which are essential in the coaching industry. Score: 6/10
10.
4
/ 10
Question:
"I've heard mixed reviews about life coaching; how do I know I can trust you?"
Answer:
You don't. WE just met. But I can build trust with you one day at a time, one interaction at a time. Neither of us should expect instant success from one call or one session. Over the course of a few sessions you will get to know me and if at some point you decide I am untrustworthy, you simply let me know your feelings and I will void our agreement and stop future billing.
Feedback:
The response addresses the objection about trust by acknowledging it directly, which is a good start. However, it could be more effective by providing specific examples of how trust can be built over time, such as sharing testimonials or success stories from previous clients. The tone is somewhat casual and could benefit from being more reassuring to convey professionalism. The closing technique is weak; instead of just stating the option to void the agreement, it could invite the prospect to discuss their concerns further or schedule a follow-up. There’s also a lack of curiosity or discovery; asking the prospect what specific concerns they have about trust in coaching could open a more productive dialogue. Overall, while the response demonstrates an understanding of gradual trust-building, it misses opportunities to explore value and engage collaboratively. Score: 4/10
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