TVs Bike
Sales Assessment Results by Tachio Francis Makama
16
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s cut to the chase: your performance on this test has left a lot to be desired, and an average score of 1.6 is a clear indication that there’s significant room for improvement. It's evident that you struggled to connect with your prospects on a deeper level, failing to address their specific concerns about value, integration, and differentiation. You need to shift from vague statements to concrete examples that resonate with your customers’ needs. Each response should be an opportunity to build rapport by asking the right questions and demonstrating how your product can seamlessly fit into their lives or operations.
To move forward, I recommend diving into consultative selling and value selling techniques. These will help you focus on understanding your customers' pain points and articulating the unique value of your offerings in a way that justifies their investment.
Here’s your coaching moment: remember that every question a prospect asks is a doorway to building trust and understanding. Instead of giving surface-level answers, dig deeper, ask clarifying questions, and show genuine interest in their situation. If you can master this approach, you’ll not only improve your scores but also create lasting relationships with your customers. Now, let’s get to work!
Question Breakdown
1.
0
/ 10Question:
"I'm not sure if this upgrade is really worth the investment right now, given our tight budget."
Answer:
20million
Feedback:
Your response is vague and does not address the customer's concern about the upgrade's value relative to their tight budget. Instead of simply stating a number, you should explain how the investment can lead to cost savings or improved efficiency that justifies the expense. A more effective approach would involve discussing potential ROI, features that drive value, or asking clarifying questions to better understand their budget constraints and needs.
2.
1
/ 10Question:
"I love the features of this bike, but how will it fit into our current lifestyle and operations?"
Answer:
Very easy to move around, with expenses in transportation, and very affordable, because you can also do pay small small. I mean easy buy
..
Feedback:
Your response fails to directly address how the bike will integrate into the customer's lifestyle and operations. Instead of providing vague statements about mobility and affordability, you should have demonstrated an understanding of their specific lifestyle needs and operational requirements. A more effective approach would involve asking questions about their current routines and challenges, show how your bike can seamlessly integrate into their daily activities, and highlight any unique features that enhance convenience and usability.
3.
2
/ 10Question:
"I've seen cheaper options that seem to do the same job—why should I choose yours?"
Answer:
Because, if you are to spend 6,000 every week to go to work, but with bike you are are going to spend less like 2,000 or 3,000, because a liter of fuel is will take you 3days, so you see, you really need a bike, for less expenses
Feedback:
Your response fails to effectively address the prospect's concern about cheaper options. While you mention potential savings, it lacks clarity and does not directly compare the unique value or features of your bike against those cheaper alternatives. Instead of solely highlighting cost savings, consider discussing the quality, durability, or specific benefits of your bike that justify its price. Additionally, asking questions to understand what features or aspects the prospect values most would have fostered a more effective dialogue.
4.
1
/ 10Question:
"What if I make this purchase and it doesn't meet my team's needs after all?"
Answer:
I don't believe so, why I have plenty experience on what I sell, and I believe you will appreciate me tomorrow.. because you need the bike to less your transport expenses
Feedback:
Your response lacks a clear understanding of the customer's concern about meeting their team's needs. Simply expressing confidence in your experience does not address their potential hesitation. Instead, you should have provided assurance by discussing how your bike meets various needs or offering a trial period. Additionally, inviting further discussion about their specific requirements would have shown a collaborative approach and built trust. Overall, this response does not effectively address the objection.
5.
2
/ 10Question:
"I need to justify this cost to my partners; what specific ROI can you provide?"
Answer:
Increased delivery efficiency
Feedback:
Your response is too vague and does not provide the detailed information the prospect needs to justify the cost to their partners. While mentioning "increased delivery efficiency" suggests a potential benefit, it lacks specificity and quantifiable metrics. To effectively address the objection, you should provide concrete examples of how your bike can lead to cost savings, improved productivity, or other measurable ROI factors. Additionally, consider asking questions to understand what specific ROI metrics or outcomes are most important to the prospect and tailor your response accordingly.
6.
1
/ 10Question:
"Can I get a clear breakdown of any hidden costs associated with this bike?"
Answer:
The bike cost, 1,465,000. If you are government work or a business man or woman. It help alot and also at home for urgent message
Feedback:
Your response fails to address the customer's request for a clear breakdown of hidden costs associated with the bike. Simply stating the price does not provide the necessary transparency the prospect is looking for. Instead, you should have outlined potential additional costs such as maintenance, insurance, or accessories. Providing a detailed explanation would build trust and show that you are attentive to their concerns. Additionally, clarifying how the bike can benefit various users, while helpful, does not directly respond to the inquiry about costs.
7.
2
/ 10Question:
"I'm worried about the learning curve—how long will it take for my team to adapt?"
Answer:
Not that much, it take the matter of understand and confidence you have. I believe everyone have a way of understand, but I believe it a short period of time everyone will adapt..
Feedback:
Your response lacks clarity and does not effectively address the customer's concern about the learning curve. While you mention that adaptation will not take much time, you should provide a more specific timeframe or examples of how your bike can be easily learned. Consider discussing any training resources or support available to facilitate the transition. Asking questions to understand the team's current experience and any specific concerns they may have would also help demonstrate a collaborative approach and provide reassurance.
8.
3
/ 10Question:
"What are the chances that we'll experience any delays with delivery or implementation?"
Answer:
No chances, rest assure, we have every breach in each state in Nigeria, it is very easy to get the delivery
Feedback:
Your response lacks clarity and detail. Simply stating "No chances" does not provide the customer with the reassurance they need regarding delivery timelines. You should have elaborated on your delivery processes, any guarantees you can offer, and possibly share past experiences or metrics demonstrating timely deliveries. Furthermore, addressing the customer's perspective and inviting any specific concerns they might have about the delivery process would have shown a more collaborative approach. Overall, your answer does not effectively address the objection.
9.
2
/ 10Question:
"How does this bike integrate with our existing setup?"
Answer:
You can combine the ROI aspects just like cost of savings and efficiency gains.
Feedback:
Your response does not adequately address the customer's question about how the bike integrates with their existing setup. While mentioning ROI aspects is relevant, it lacks specifics on how the bike can fit into their current operations or systems. To improve, provide examples of how the bike can be used within their existing processes or any compatibility with current tools. It would also be beneficial to ask questions about their current setup to tailor your response accordingly.
10.
2
/ 10Question:
"We're currently exploring other solutions; what makes your bike stand out against the competition?"
Answer:
Because, in an organization, everybody love easy access on transportation, because we are already in the cost of living, so if we look into this product, is a very good and beautiful product that all the federal works and also private works and business owners will love to purchase this bike for there use.
Feedback:
Your response does not adequately address the customer's request for differentiation from competitors. While you highlight the bike's value for transportation, you fail to provide specific features, benefits, or unique selling points that set your bike apart. To improve, focus on the unique qualities of your bike, such as durability, efficiency, or specific features that meet the needs of organizations. Additionally, consider asking questions to understand what the customer is looking for in their exploration of other solutions, which would allow you to tailor your response more effectively.