Inspirational poems
Sales Assessment Results
64
Developing Closer
10 questions
Maximum score: 100
Completed in
Let’s get real here. Your average score of 6.4 tells me you're not quite hitting the mark yet, but you’ve shown you can pull it together when it counts. Your strongest technique has been your ability to listen actively and demonstrate curiosity, especially in your higher-scoring responses. Prospects appreciate when you engage them, and you’ve done that well. However, you seem to struggle with depth and emotional connection in your responses—particularly in the lower-scoring ones. You need to stop skimming the surface and start digging deeper into your prospects' motivations and feelings.
Take a moment to study consultative selling and storytelling in sales. These techniques will help you craft responses that resonate on a more emotional level and truly connect with your prospects.
Here's your coaching moment: remember that every interaction is an opportunity to build a relationship. Don’t just sell a poem; sell the experience, the emotion, the story behind it. Bring in some examples that showcase the impact of your work. If you can do that, you’ll not only improve your scores but also forge stronger connections with your clients. Now go out there and show them what you’ve got!
Question Breakdown
1.
3
/ 10Question:
"I'm not sure if this poem will resonate with me personally; how can I be certain it's the right fit?"
Answer:
I will write it based on every single one of your criteria, therefore it will resonate.
Feedback:
The response lacks depth and fails to engage with the prospect’s concern effectively. While stating that the poem will be tailored to their criteria is a good start, it misses the opportunity to ask clarifying questions about what specific elements they value in a poem. Additionally, it doesn't include any emotional appeal or storytelling to illustrate how previous poems have resonated with others. This response could benefit from a more consultative approach—perhaps discussing the prospect's preferences or even sharing a brief example of a past poem that resonated with someone in a similar situation. Without these elements, the response feels somewhat dismissive and lacks the collaborative spirit needed in the inspirational poetry industry. Overall, it demonstrates a lack of curiosity and discovery, as well as limited value exploration.
Score: 3
2.
7
/ 10Question:
"I've been using the same poet for years, and I'm hesitant to switch to something new."
Answer:
I am not asking you to switch. You can sample my work and if you feel good about what you're reading, let's work together for this 1 poem.
Feedback:
The response effectively addresses the concern by acknowledging the prospect's loyalty to their current poet while offering a low-risk opportunity to sample the new work. However, it could further enhance the appeal by exploring the prospect's reasons for loyalty and how your poetry could bring additional value or inspiration. A bit more curiosity and discovery through a question about what they love about their current poet or what they're looking for in a new poem would deepen engagement. The tone is appropriate, but there's room to emphasize the unique benefits of your poetry to pique their interest even further. Overall, a solid start, but could use some refinement.
Score: 7
3.
5
/ 10Question:
"I love the idea of inspirational poems, but is it really worth the investment right now?"
Answer:
Yes it is. Why? Because you'll have these poems for a lifetime. You and your loved ones will cherish them and they will serve as a beautiful reminder of your special occasion.
Feedback:
The response addresses the objection by emphasizing the long-term value of the poems, which is a good start. However, it lacks depth in exploring the prospect's specific concerns about investment. There’s a missed opportunity to ask follow-up questions to uncover the prospect's financial situation or timing needs, and it doesn’t effectively engage them in a conversation. The tone is somewhat transactional rather than consultative. A more effective approach would include a clear articulation of the value proposition, possibly a story or example of how the poems have impacted others, and suggesting a smaller commitment option as a trial. Overall, it could benefit from stronger solution-focused elements and a collaborative approach.
Score: 5/10
4.
5
/ 10Question:
"My budget is tight this month; can you help me understand how I can justify this expense?"
Answer:
I totally understand tight budgets. I am a poet you know. I have poems that are cheaper than a movie, cheaper than dinner out. They are easily worked in to any budget. And if you want to pay even $10 a month, I'd be happy to work with you.
Feedback:
While the response shows empathy towards the prospect's budget concerns, it lacks depth in addressing the justification of the expense. Instead of merely comparing the cost of poems to entertainment options, the salesperson could have delved into the emotional and inspirational value that the poems bring, aligning it with the prospect's personal or professional goals. Additionally, offering a specific solution or payment plan is good, but it could be more tailored to the prospect's needs by asking questions to uncover their motivations for wanting the poems. Overall, the tone was friendly, but the response missed an opportunity for a more solution-focused approach and value exploration.
Score: 5
5.
8
/ 10Question:
"I want something that truly speaks to me, but I don’t know if your poems can deliver that emotional connection."
Answer:
I understand completely. You want to make sure this meets your emotional need. Is that right? Can you explain more about what your needs are? How would you have to feel in order for this poem to have met your needs? Once I am aware, I promise you that I will write a poem that will meet your emotional needs and I won't stop until you're 100% satisfied.
Feedback:
The response effectively acknowledges the prospect's concern about emotional connection, demonstrating active listening and curiosity by asking for more details about their needs. The tone is appropriate and empathetic for the inspirational poetry industry. However, it could benefit from a clearer closing technique, such as suggesting a next step or providing an example of how previous poems have resonated with others. Overall, the approach is solution-focused and collaborative, but it lacks a bit of demonstration of value and connection to past successes.
Score: 8/10 for strong active listening and curiosity but missing a bit in value demonstration and closing.
6.
8
/ 10Question:
"What if I buy this and find it doesn’t align with my lifestyle or values?"
Answer:
I will make sure it will align with everything you are looking for before I even start to write it. So if you could please tell me more about your lifestyle and what you value most, I will make sure those areas are covered. Once again, I won't stop until you are totally satisfied and love the poem. Would you like to take the next step and give me the info?
Feedback:
The response effectively addresses the prospect's concern by emphasizing alignment with their values and lifestyle. It invites the prospect to share more about their needs, demonstrating curiosity and a collaborative approach. However, while it assures satisfaction, it could strengthen the closing technique by incorporating a sense of urgency or a specific next step. Overall, the communication is clear and appropriate for the inspirational poetry context, but it could benefit from a bit more persuasion.
Score: 8
7.
5
/ 10Question:
"I feel overwhelmed with other projects at the moment; can this really add value or just be another distraction?"
Answer:
Yes it will add value and it wont be another distraction. Here's why. How you feel now, bein overwhelmed is quite stressful. Is that right? Being stressed is not fun and makes you feel anxious. This poem is going to be like an oasis. It will be a respite from your troubles. You'll feel great. Your shoulders will drop. It will put a smile on your face. Wouldnt you like to feel that great? I am sure you would. So I'd invite you to fill out my intake form and give me the info I need to write you this poem. The quicker you get it to me, the sooner you'll feel better!
Feedback:
The response does a decent job of acknowledging the prospect's feelings of overwhelm and stress, which is a good start. However, it lacks depth in exploring the value and benefits of the poem in a way that connects more deeply with the prospect's specific situation. The tone is slightly too casual and could benefit from a more empathetic approach. Asking a clarifying question about their current projects or how they usually find relief could enhance the engagement. The closing invitation is somewhat abrupt and lacks a clear connection to the prospect's need for value versus distraction. Overall, the response could improve in clarity, curiosity, and a more collaborative tone.
8.
8
/ 10Question:
"I’ve seen so many options out there; how do I know yours are the best choice for me?"
Answer:
I agree. There are a ton of options out there. Can you tell me some things you like and don't like about all the options? What would have you be drawn to one poet and not another? Are you looking for a certain tone, writing style, subject? Once we explore the possibilities and opportunities about what exactly you want, if you feel there's a good match, then we will proceed. Is that fair?
Feedback:
The response effectively acknowledges the prospect's concern about the overwhelming number of options in the inspirational poetry space. By asking open-ended questions, you demonstrate curiosity and a desire to understand the prospect's preferences, which aligns well with consultative and solution-focused selling techniques. You also engage the prospect in a collaborative approach by inviting them to share their thoughts and preferences, which can help build rapport. However, the closing could be stronger; instead of just asking if it's fair, you could offer a more definitive call to action, such as suggesting a specific way to explore their preferences further. Overall, it's a solid response but could benefit from more emphasis on the unique value of your poetry.
Score: 8
9.
7
/ 10Question:
"Will I have enough time to truly appreciate these poems, or will they just sit on a shelf?"
Answer:
Yes you will have enogh time because you'll see them all day as they are displayed on your wall. In fact, it won't take but a minute of your time other than when you're relaxing or reading them to be inspired. By the way, what would it take for you to truly appreciate them? What measures would I have to meet and the poem have to deliver? Once I know that, I'll write it in such a way that brings you so much inspiration and joy, that you can't help but to appreciate them. If you agree with that, let's take the next step and I'll email you my intake form.
Feedback:
The response effectively addresses the concern about time by emphasizing the visibility of the poems when displayed, which is a good approach in encouraging the prospect to visualize the benefit. Asking about what it would take for the prospect to truly appreciate the poems shows curiosity and a willingness to tailor the offering, which is excellent for building rapport. However, the closing technique feels somewhat abrupt; it could benefit from a softer transition instead of jumping straight to sending an intake form. Overall, the structure is solid, but could use a bit more finesse in the closing phase. A score of 7 reflects its strengths and areas for improvement.
10.
8
/ 10Question:
"I’ve had a bad experience with similar products before; how do I know this won’t be the same?"
Answer:
I hear you. Bad experiences are no fun. You won't have a bad experience with me. I guarantee it. Here's why. Everything we do will be done together. I will know exactly what you want, exactly what you don't want, and what your expectations are. I will write this poem with every criteria you require so that you will love it. Now if you can tell me what some bad experiences were, I'll take note and avoid them. Also, please tell me how you felt based on those experiences, and more importantly, how you want to feel. Then with your permission, I can gather some more information and if you're ammenable, I can get started.
Feedback:
The salesperson effectively addresses the objection by acknowledging the customer's past negative experiences, which shows empathy and active listening. They also provide a reassuring guarantee, which is important in building trust. The approach of inviting the customer to share their past experiences is a good demonstration of curiosity and discovery, allowing for a more tailored solution. However, the response could have been stronger with a clearer closing technique to guide the customer towards the next step, perhaps emphasizing the collaborative nature of their work together more explicitly. Overall, this response effectively demonstrates a solution-focused and collaborative approach, but lacks a bit in the closing aspect.
Score: 8