Food Service
Sales Assessment Results by Bright Emmanuel igwe
21
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s face it, this performance is underwhelming, and it's time to dig deep and figure out what went wrong. The consistent pattern across your responses is a lack of clarity and depth. You’re missing the mark when it comes to addressing the prospects' concerns by not providing specific solutions or engaging them with meaningful dialogue. Instead of showcasing your expertise, you come off as vague and overly casual, which does not inspire confidence.
You need to hone your ability to communicate value effectively and adapt a more consultative approach. Studying techniques like the SPIN Selling method will help you ask the right questions to uncover needs and build a stronger connection with your prospects. Additionally, practicing Objection Handling Techniques will empower you to address concerns directly and provide reassurance.
Remember, every interaction is an opportunity. Don’t just throw out the same old lines—take the time to listen, understand, and respond thoughtfully. Your prospects are looking for solutions, not just sales pitches. Make it your mission to turn that around, and you’ll see the difference it makes in your results.
Question Breakdown
1.
0
/ 10Question:
"I'm concerned about how this will fit within my budget for the month. Can we talk about payment options?"
Answer:
Yes please we can always talk About it
Feedback:
The response lacks substance and fails to address the prospect's concern about budget specifics. It does not provide any information about payment options or suggest discussing potential solutions, which are crucial in addressing budget-related objections. Additionally, the tone is too casual and does not demonstrate active listening or empathy towards the prospect's situation. No value exploration or collaborative approach is evident here. Overall, this response misses the opportunity to engage meaningfully with the prospect's concerns.
2.
3
/ 10Question:
"With prices going up everywhere, how can I be sure this is a worthwhile investment right now?"
Answer:
I understand your concern sir/MA
But with our company experience we can boldly tell you that this is the best investment
Feedback:
While the response acknowledges the prospect's concern, it does not effectively communicate any specific reasons why the investment is worthwhile. Simply stating that it's the 'best investment' lacks supporting evidence. This response is also somewhat assertive without addressing the prospect's need for reassurance regarding value amidst rising prices. Additionally, it could benefit from a more consultative approach, such as asking questions to uncover the prospect's specific concerns or needs related to the investment. Overall, it falls short in offering a solution-focused or value-driven response.
3.
2
/ 10Question:
"I'm dealing with a lot of internal pushback on any new purchases. How would you suggest I handle that?"
Answer:
OK I can suggest get the Right product,
Because the are to many products out there but getting the Right one is real so we can work on getting the Right product for you
Feedback:
The response is vague and lacks a clear strategy for addressing the internal pushback the prospect is experiencing. It does not provide actionable steps or suggestions on how to handle objections from stakeholders within their organization. Additionally, the tone seems overly simplistic and lacks empathy towards the prospect's situation. A more effective approach would involve asking questions to understand the nature of the pushback and offering tailored solutions or strategies to navigate those challenges. Overall, this response does not effectively engage with the prospect's concerns or demonstrate a consultative approach.
4.
2
/ 10Question:
"I need something that can be up and running quickly; I can't afford delays in my operations right now."
Answer:
OK the are to many up and Running products or Business I can Suggest but first what is your budget we can Start with that
Feedback:
The response does not effectively address the prospect's urgent need for a quick implementation. It fails to acknowledge the importance of minimizing operational delays and instead shifts the focus to budget, which is not the primary concern at this moment. Additionally, the phrasing is unclear and contains grammatical errors, which detracts from professionalism. A more effective approach would involve providing specific examples of products that can be implemented quickly, addressing the timeline directly, and perhaps asking follow-up questions to better understand the urgency of the prospect's needs. Overall, this response does not demonstrate active listening or a solution-focused approach.
5.
3
/ 10Question:
"I'm happy with my current supplier; how would your solution improve my situation enough to make me switch?"
Answer:
The quality of our products is Tope in the market Right now, you can give out a tryout
Feedback:
The response does not directly address the prospect's satisfaction with their current supplier, which is crucial for overcoming this objection. While stating that the product quality is 'top in the market' is a positive point, it lacks specificity and does not provide compelling reasons for the prospect to consider switching. Additionally, suggesting a trial is a good approach, but it should be framed in a way that highlights the unique benefits or features that would genuinely improve their situation. This response comes across as vague and does not explore the prospect's needs or concerns effectively.
Overall, it lacks a solution-focused and consultative approach, and it fails to establish a strong value proposition that would entice the prospect to switch.
6.
2
/ 10Question:
"Can you assure me that your product won't disrupt my team's workflow during implementation?"
Answer:
Yes absolutely with our years in the Business we have gotten many Recommendations from people and I can tell you that this is the Best Decision you can make right now
Feedback:
The response fails to directly address the prospect's concern about workflow disruption during implementation. While it offers confidence in the company's experience and positive recommendations, it does not provide specific assurances or details on how the product will integrate smoothly without causing interruptions. This lack of specificity makes the response less credible and does not demonstrate a clear understanding of the prospect's needs. Additionally, the phrasing is somewhat vague and lacks a consultative tone that would help build trust. A more effective approach would have included examples of successful implementations or reassurances regarding support during the transition.
7.
2
/ 10Question:
"How do I know your product will actually provide the ROI I'm looking for?"
Answer:
Fist the Quality of the the product we are selling to you and we ashore it the Best in the market Right now
Feedback:
The response fails to provide a clear answer to the prospect's question about ROI. While it mentions product quality, it does not connect this quality to specific benefits or measurable outcomes that would contribute to ROI. It lacks evidence or examples to substantiate claims, making it less convincing. Additionally, it contains grammatical errors that detract from professionalism. A more effective response would have included data or case studies demonstrating ROI from existing customers, along with an offer to discuss the prospect's specific ROI criteria. Overall, the answer does not sufficiently address the prospect's concerns regarding ROI, and it misses the opportunity to engage in a meaningful dialogue.
8.
2
/ 10Question:
"If I go with your product, what support do I have if issues come up down the road?"
Answer:
First sir/MA we don't expect any issues to come up but if it dose the product is not from us because in our years of experience we have not gotten Any Reports in our products or Service
Feedback:
The response does not adequately address the prospect's concern about potential support during issues that may arise after the purchase. While it attempts to convey confidence in the product's reliability, it lacks a clear assurance of the support structure in place. Simply stating that issues are not expected could come off as dismissive of the prospect's valid concerns. A more effective response would detail specific support mechanisms, such as customer service availability, troubleshooting processes, and ongoing maintenance options. Additionally, using a more professional tone would enhance credibility and rapport with the prospect.
9.
2
/ 10Question:
"What makes your solution stand out from the other options I'm considering, especially under tight budget constraints?"
Answer:
1 our company Is the Best when it's come to the service you're looking for
2 we have been in the Business for Years with many Recommendations
Feedback:
The response lacks specific details about what makes your solution unique, particularly in the context of tight budget constraints. Simply stating that your company is the 'best' and has 'many recommendations' does not provide tangible differentiators or value propositions. Instead, you should focus on specific features, benefits, or cost-saving aspects of your solution that clearly separate it from competitors. Additionally, engaging the prospect with questions about their needs could help tailor your response more effectively. Overall, the response falls short in demonstrating a solution-focused approach and fails to adequately address the prospect's inquiry about differentiation in the face of budget limitations.
10.
3
/ 10Question:
"I have a tight timeline to make this decision; can you help me speed up the approval process?"
Answer:
Yes very well we can Start immediately
To process you Request
Feedback:
The response lacks depth and does not address the urgency of the prospect's tight timeline for decision-making. Simply stating that you can start immediately does not provide actionable steps or a clear plan to expedite the approval process. A more effective approach would involve asking the prospect about their specific timeline, discussing any necessary internal processes, and offering to assist in navigating those steps to ensure a swift approval. Additionally, using a more professional tone would enhance credibility. Overall, the response falls short in demonstrating a solution-focused and consultative approach.