shed sales
Sales Assessment Results
24
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's cut to the chase: your performance in this test was underwhelming, scoring an average of just 2.4. This isn't just a wake-up call; it's a full-blown alarm. You consistently failed to address key prospect concerns, particularly around budget, team buy-in, and post-sale support. Each response lacked depth and a solution-focused approach, which are crucial in sales conversations. You missed opportunities to build rapport by failing to acknowledge prospects' emotions and needs.
What stands out as a pattern is your tendency to provide vague reassurances instead of actionable insights. This isn't a game of guessing; it's about understanding the customer and offering tailored solutions. You need to stop glossing over objections and start digging deeper into the specifics. I suggest you dive into techniques like Solution Selling and Objection Handling Techniques. These will help you not only understand your prospects better but also craft responses that resonate with their needs.
Here’s your coaching moment: every prospect is looking for a partner, not just a salesperson. When you respond, think about how you can be that partner who understands their challenges and provides real solutions. It’s time to step up your game and truly engage with your customers. You have the potential, now it's time to harness it.
Question Breakdown
1.
2
/ 10Question:
"I'm worried about how this will fit into our tight budget this quarter."
Answer:
what if we could find something in your budget?
Feedback:
The response lacks depth and does not sufficiently address the prospect's concern regarding budget constraints. It does not explore the prospect's specific budget limits or needs. A more effective approach would include asking questions to understand the budget better and provide tailored options or solutions that fit their financial constraints. Additionally, acknowledging their concern with empathy would have built better rapport. Overall, this response does not demonstrate a strong understanding of the objection or offer a solution-focused approach.
2.
3
/ 10Question:
"I need to make sure everyone on my team is on board before moving forward with this purchase."
Answer:
Does your team make the decisions or do you?
Feedback:
The response does not adequately address the prospect's need for team buy-in before proceeding with the purchase. Instead of simply asking about the decision-making process, a more effective approach would involve asking questions to understand the team dynamics and any specific concerns that might need to be addressed. Acknowledging the importance of team consensus would also build rapport and demonstrate empathy. Overall, this response lacks depth and does not foster collaboration or exploration of the team’s needs, which is crucial in making a group decision like this.
3.
2
/ 10Question:
"Can you guarantee that the installation won't disrupt our daily operations?"
Answer:
Unexpected events can always occur however we always strive to do our best
Feedback:
The response does not effectively address the prospect's concern about potential disruptions during installation. Merely stating that unexpected events can occur lacks reassurance and fails to demonstrate a clear understanding of the importance of minimizing disruption. A more effective response would involve acknowledging the concern, providing specific measures taken to ensure smooth installation, and perhaps sharing examples of past installations that successfully minimized disruption. Additionally, showcasing a willingness to work closely with the prospect to schedule installations at convenient times could foster greater confidence. Overall, this response lacks clarity and does not convey a strong solution-focused approach.
4.
3
/ 10Question:
"I’m concerned about the service levels and response times if we need support after the sale."
Answer:
We always strive to follow up. It is part of our processes
Feedback:
The response does not adequately address the prospect's concern about service levels and response times after the sale. Simply stating that you strive to follow up lacks specificity and reassurance. A more effective approach would involve detailing how your company ensures timely support, providing examples of your service processes, and perhaps sharing metrics or testimonials that demonstrate your commitment to customer support. Additionally, acknowledging the importance of service levels in their decision-making process would have built better rapport. Overall, this response lacks the depth needed to instill confidence in the prospect regarding post-sale support.
5.
2
/ 10Question:
"What if we buy this and find it doesn't integrate well with our existing storage solutions?"
Answer:
Than we will find the thing that does
Feedback:
The response is vague and lacks a clear understanding of the prospect's concern about integration with existing storage solutions. Simply stating that you'll find something that works doesn't provide reassurance or demonstrate a solution-focused approach. A more effective response would involve acknowledging the integration concern, asking questions about the current systems in place, and discussing how your product has successfully integrated with similar solutions in the past. This approach would better address the prospect's needs and build trust. Overall, this response fails to adequately engage with the customer's concern and lacks clarity.
6.
3
/ 10Question:
"I’ve seen similar products at a lower price; can you explain the added value yours offers?"
Answer:
No one puts has much lumber into our buildings as we do.
Feedback:
The response lacks clarity and fails to directly address the prospect's concern about competing lower prices. Simply stating that your buildings use more lumber does not effectively communicate the unique value proposition or benefits of your product compared to cheaper alternatives. A more effective approach would be to highlight specific features that differentiate your product, such as durability, craftsmanship, warranty, or customer support. Additionally, engaging the prospect by asking what specific features they are looking for in a shed could foster a more collaborative discussion. Overall, this response does not showcase a strong solution-focused approach or demonstrate how your product stands out in the market.
7.
3
/ 10Question:
"How do I justify this expenditure to my supervisor who’s focused on cost-cutting?"
Answer:
It’s an investment that offers an extremely high retuen
Feedback:
The response fails to adequately address the prospect's need for justification regarding the expenditure, particularly in the context of a cost-cutting focus. While stating it as an investment is a positive aspect, it lacks specific details and evidence to support the claim of a 'high return.' A more effective response would involve discussing potential cost savings, increased efficiency, or revenue generation resulting from the investment. Additionally, asking the prospect about their supervisor's specific concerns or criteria for decisions would foster a collaborative approach and demonstrate active listening. Overall, this response lacks the necessary depth and persuasive elements to effectively address the objection.
8.
3
/ 10Question:
"Can you simplify the onboarding process? I don't want to burden my team with additional training."
Answer:
The additional training will yield higher returns for them
Feedback:
The response fails to address the prospect's concern about simplifying the onboarding process and the potential burden on their team. While mentioning that training will yield higher returns is a positive point, it does not directly respond to the request for simplification. A more effective approach would involve acknowledging their concern, discussing how the training could be streamlined or made more efficient, and perhaps offering resources or support that minimize their team's workload. This would demonstrate an understanding of their needs and a solution-focused approach. Overall, the response lacks clarity and fails to engage the prospect in a collaborative manner.
9.
3
/ 10Question:
"What happens if we need to scale this shed solution up in the future?"
Answer:
Then we will be there to support you and get it done
Feedback:
The response lacks specificity and does not effectively address the prospect's concern about scaling the shed solution in the future. While offering support is a positive gesture, it fails to provide concrete information on how the scaling process would work and what resources would be available to facilitate it. A more effective approach would include detailing any scalable options, discussing how your company has handled similar requests in the past, and asking questions to understand the prospect's future needs better. This would not only provide reassurance but also strengthen the relationship by showing a commitment to their long-term success.
10.
0
/ 10Question:
"Can you provide examples of how this has improved operational efficiency for other customers?"
Answer:
You can’t own a storage unit, no matter how long you pay for it. You can own this storage building
Feedback:
The response fails to address the prospect's request for examples of improved operational efficiency. Instead of providing relevant case studies or data, it merely states a differentiating feature about ownership, which does not directly respond to the concern about operational efficiency. A more effective approach would involve sharing specific examples of how your storage solutions have positively impacted other customers' operations, including metrics or testimonials. This would better demonstrate the value of your product and build trust. Overall, this response does not engage with the prospect's needs or showcase any solution-focused thinking.