House
Sales Assessment Results by REGINA HILLARY AWAN

65
Developing Closer
10 questions
Maximum score: 100
Completed in
January 23, 2026
Let's cut to the chase: your performance is a mixed bag, and you've got some serious room for improvement. Your strengths lie in structured responses and a solid grasp of financial concepts, which is commendable. You clearly understand how to break down complex information, especially regarding costs and market dynamics. However, the consistency in your tone and engagement levels is lacking. You often come off as too technical, which can alienate prospects that need a personal touch. You've shown potential with high-scoring responses, but there are several areas where you completely dropped the ball, especially with those abysmal scores of 1. Those responses lacked detail and failed to engage prospects, which is a critical part of sales. You need to focus on incorporating open-ended questions to foster dialogue and understanding. Moving forward, hone your skills in consultative selling and storytelling in sales. These techniques will help you connect with prospects on a personal level while still delivering the valuable information they need. Here’s your coaching moment: remember that sales isn't just about the data; it's about building relationships. Each prospect is a person, not a transaction. You need to show them that you’re there to understand their unique situation, not just to throw numbers at them. Simplify your language, ask those open-ended questions, and watch your connections deepen. Let's get to work on turning those scores around!

Question Breakdown

1.
6
/ 10
Question:
"I'm really concerned about how the monthly payments will fit into my budget, especially with rising interest rates."
Answer:
Totally valid concern — rising interest rates can turn a “manageable” monthly payment into something stressful fast. Here’s a simple way to check if it will truly fit your budget before you commit. 1) Start with your “safe monthly payment” (not the one the seller tells you) Use this quick rule: All loan repayments (land + other loans) should be 25%–35% of your monthly income If your income is stable: aim 30% If income fluctuates: aim 20%–25% Example: If you earn ₦300,000/month Safe repayment range = ₦60,000 – ₦90,000/month (That’s where you should stay.) 2) Use the “Budget Reality Check” Before you even look at monthly repayment, subtract your real-life expenses: Monthly Income ➖ Rent ➖ Feeding ➖ Transport/Fuel ➖ Family support ➖ Utilities (NEPA, data, water) ➖ Savings (important!) ➖ Emergency money ✅ What’s left is your true affordable monthly payment If what’s left is tight, don’t force it. 3) Interest rates rising = monthly payments rise too When interest rate increases: 📌 Your monthly repayment increases 📌 You may pay more interest overall 📌 It becomes harder to refinance or restructure later So don’t just ask “Can I pay this now?” Ask: “Can I still pay this if things get tougher?” 4) Use the “Stress Test” Pretend your payment increases by 20%–30% and see if you can still breathe. Example: Current offer = ₦80,000/month Stress test = ₦96,000 – ₦104,000/month If that will start affecting food, rent, or savings… it’s a red flag. 5) Watch out for hidden costs (people forget these) Even when the monthly plan seems okay, other costs may hit you later: ✅ Survey plan ✅ Deed of assignment ✅ Legal fee ✅ Documentation ✅ Development levy / community fees ✅ Foundation/fencing/security (depending) So make sure you’re not using 100% of your spare money just to pay the installment. 6) A smart option: Increase your down payment If the monthly payment is too high, try: ✅ Bigger initial deposit ✅ Longer tenor (if available) ✅ Smaller plot size ✅ Choose a location that won’t choke your budget 7) Your “green light” sign ✅ It fits your budget if: ✅ You can still save at least 10% monthly ✅ You’re not borrowing to pay installment ✅ You can afford it for 6–12 months even if income reduces ✅ You’re not sacrificing rent, feeding, or peace of mind If you want, tell me: Your monthly income range (example: ₦200k–₦300k) The monthly repayment they’re offering The duration (6/12/24 months) And I’ll help you calculate the safest amount to pay without stress.
Feedback:
The response effectively acknowledges the prospect's concern about monthly payments and rising interest rates. It provides a structured approach to budgeting, showing a clear understanding of financial planning. The use of examples makes it relatable, and the suggested actions are practical. However, while the response is informative, it could benefit from more engagement by asking open-ended questions to further understand the prospect's unique situation and establish a collaborative approach. Additionally, the tone may come off as a bit overly technical for some prospects, so simplifying language in places could improve clarity and connection.
2.
7
/ 10
Question:
"With the current high prices in the housing market, how can I be sure this investment will provide a good return in the long run?"
Answer:
high prices don’t automatically mean bad investments, but they do demand more discipline and clarity. Here’s how to tell if a housing investment can still give you solid long-term returns even in today’s market. 1️⃣ Separate price from value High price alone isn’t the enemy. Overpaying for low value is. Ask: Is the location improving or just hyped? What new thing will exist there in 3–5 years that doesn’t exist now? roads commercial hubs estates government projects population inflow 💡 Value grows from demand, not marketing. 2️⃣ Follow the “WHY people will pay more later” rule A good long-term investment answers this clearly: Why will someone pay more for this property in the future? Strong reasons include: Proximity to employment zones Infrastructure development (roads, rail, airport) Urban expansion / city spillover Scarcity of titled land Security and livability If the only reason is “prices always go up” — walk away. 3️⃣ Check historical appreciation (not just promises) Ask for: Past selling prices in that same area (3–5 years back) Similar estates nearby and how prices changed 📈 A steady 8–15% annual growth is healthier than a sudden jump driven by hype. 4️⃣ Land vs building: know your play Land (long-term wealth play): Lower maintenance Depends heavily on infrastructure & title Best held 5–10 years Rental property (cashflow play): Monthly income offsets inflation Depends on rental demand, not selling price Better hedge during high interest periods 👉 Decide: capital appreciation or cashflow — don’t mix blindly. 5️⃣ Do a simple return calculation (many people skip this) Ask: Purchase price today Expected selling price in 5–10 years Total holding costs (fees, taxes, maintenance) Rental income (if any) If returns beat inflation + stress, it’s worth it. If returns only match inflation, it’s not an investment — it’s storage. 6️⃣ Watch interest rates & exit strategy High interest rates mean: Fewer buyers in the short term Slower appreciation Better buying power for patient investors So always ask: Who will buy from me later? Can I rent it out if selling is slow? Is the property flexible or locked? 7️⃣ Red flags 🚩 Be cautious if: Prices jumped 40–60% in under a year No infrastructure but heavy marketing Title unclear or “in process” Developer avoids discussing resale value Everyone is buying only out of fear (FOMO) 8️⃣ The “sleep test” 😴 A good investment: ✅ Doesn’t force you to over-borrow ✅ Doesn’t depend on one miracle event ✅ Still makes sense if appreciation takes longer ✅ Lets you sleep at night If you’re constantly anxious about payments or resale, returns won’t feel worth it — even if prices rise. Bottom line In a high-price market, returns come from buying wisely, not buying fast. If you want, you can tell me: Is this land or a built property? Location (general area, not exact address) Your holding timeline (short / medium / long term)
Feedback:
The response provides a thorough and well-structured analysis addressing the prospect's concern about high prices in the housing market. It breaks down key considerations, such as separating price from value, understanding historical appreciation, and evaluating potential return on investment. The use of clear bullet points and questions engages the prospect in a thoughtful manner. However, the response could improve by incorporating more personal engagement, such as asking open-ended questions to understand the prospect's specific situation better. While the detailed points are valuable, the language could be simplified to foster better connection with the prospect, especially if they are not as financially literate. Overall, it shows a solid understanding of the investment landscape, but a more conversational tone would enhance rapport.
3.
8
/ 10
Question:
"I'm worried about how this purchase will impact my lifestyle and if I'll really have the time to manage any renovations or changes."
Answer:
get you — because buying property is not just “money”, it’s time, energy, attention, and stress too. If you don’t plan it well, it can affect your lifestyle badly even if the investment is good. Here’s how to know if this purchase will disturb your lifestyle and whether you truly have time to manage renovation. 1) Do the “Lifestyle Impact Check” ✅ Ask yourself these 5 questions: A. Will this payment reduce my normal enjoyment of life? If paying monthly means: you can’t eat well you stop moving around you’re always broke mid-month …it will affect your lifestyle. ✅ Your investment should not turn you into a “suffer and smile” situation. B. Will I still have emergency money? If after paying you have zero savings, it’s risky. ✅ Safe rule: keep 3–6 months emergency fund (even if small-small). C. Will it affect my sleep and mental peace? If you’ll constantly feel pressure like: “How will I pay next month?” That’s a warning sign. D. Will it stop me from handling my responsibilities? If you already have work + family matters and this property will add pressure, it’s a strong sign you need to restructure. E. Can I still support myself without borrowing? If you’ll be borrowing to pay installment or renovation, it will scatter your lifestyle. ✅ No property is worth debt stress. 2) Renovation management is a full project on its own Renovation is not “go and check sometimes”. It needs: supervision decision-making contractor management unexpected expenses checking quality handling delays, theft, errors So if you’re busy, you’ll either: ❌ lose money or ❌ get poor workmanship or ❌ get delayed 3) Ask yourself: “Do I have time?” (Truth test) If you can’t confidently commit to this time weekly: ✅ 2–4 hours per week minimum for light renovations ✅ 4–8 hours per week for serious renovations Then you may struggle — unless you get support. 4) Smart solutions if you don’t have time You don’t have to abandon the dream. You just need a smarter plan: ✅ Option 1: Buy now, renovate later This is the best plan if your cashflow is tight. You secure the asset first, Then renovate when you’re stable. ✅ Option 2: Renovate in phases (small-small plan) Instead of doing everything at once: Phase 1: structure + roofing Phase 2: electrical + plumbing Phase 3: finishing + painting This reduces stress and gives you control. ✅ Option 3: Get someone reliable to supervise If you’re not available, have: a trusted family member a project supervisor/engineer a site manager (paid) ✅ Even if you pay them, it can save you from costly mistakes. ✅ Option 4: Avoid “renovation-heavy” properties If you know you’re busy, go for: ✅ properties that need only little touch-ups Not full renovation from scratch. 5) What most people don’t realize 💡 Buying is the easy part. Managing: renovation payments stress contractors …is what makes people regret the purchase. So if you don’t have time right now, it doesn’t mean you’re not serious. It just means you’re being wise. 6) A simple decision guide ✅ Green light (go ahead): ✅ Payment doesn’t affect feeding/transport/savings ✅ You can renovate later or in phases ✅ You have support for supervision ✅ You won’t borrow to survive Yellow light (slow down): ⚠️ Payment will choke your lifestyle ⚠️ Renovation must start immediately ⚠️ You’re too busy to monitor work ⚠️ You don’t have emergency funds Red light (pause it): ❌ You’ll be living in constant pressure ❌ You’ll be borrowing for payment ❌ You don’t have time and no support ❌ You’re rushing due to fear (FOMO) If you want, tell me: Is it land or house? Are you planning to renovate immediately or later? How busy are you weekly (work schedule
Feedback:
The response effectively addresses the prospect's concerns about the impact of the purchase on their lifestyle and time management for renovations. It presents a structured approach with actionable questions that prompt self-reflection, which is valuable for the prospect. Additionally, the mention of various options for managing renovations provides concrete solutions, showcasing a solution-focused approach. However, the tone might be overly technical and could benefit from a more conversational, empathetic style to build rapport. Encouraging the prospect to share their specific situation further would enhance discovery and curiosity. Overall, it’s a comprehensive response but could use a lighter touch and more personal engagement.
4.
8
/ 10
Question:
"Can you clarify the ongoing maintenance costs? I need to know if there are hidden fees I should be aware of."
Answer:
Yes — and you’re 100% right to ask this before paying. Maintenance costs and “small hidden charges” are where many people get shocked later. Here’s a clear breakdown of ongoing maintenance costs and the common hidden fees you should look out for (whether it’s land, an estate property, or a house). ✅ 1) Ongoing maintenance costs (the ones that keep coming) These are costs you may keep paying monthly or yearly: A. Service charge / Estate maintenance fee Common in gated estates. Usually covers: security cleaning of common areas lighting & generator (shared) road maintenance inside estate waste disposal 📌 Ask: How much monthly/yearly? Is it fixed or increasing yearly? B. Security contribution Some places bill separately for: security levy vigilante fee access control 📌 Ask: Is security included in service charge or separate? C. Waste disposal / sanitation levy Some estates have compulsory monthly waste payments. 📌 Ask: Who collects it? How much? D. Generator / power support contribution If the estate runs central generator or shared electricity infrastructure. 📌 Ask: Is it pay-as-you-use or compulsory monthly? E. Water supply (borehole/estate water) If shared water system is provided. 📌 Ask: Is water included in service charge? F. Repairs and wear & tear (for houses) This is not “official” but it’s real: plumbing issues painting roof leaks electrical repairs ✅ Rule of thumb: set aside 1%–3% of property value yearly for repairs (especially for older buildings). ✅ 2) Hidden fees people don’t see coming These are one-time or “unexpected” costs that appear after agreement: A. Documentation & processing fees Sometimes called: admin fee documentation fee processing fee 📌 Ask: How much exactly? What does it cover? B. Survey & Deed of Assignment Very common with land sales. 📌 Ask: ✅ Is survey included? ✅ Is deed included? ✅ If not, what’s the cost? C. Legal fees If you’re using a lawyer or the company has legal charges. 📌 Ask: Is legal fee compulsory? D. Development levy This one is very common in developing areas. It can be for: roads drainage streetlights 📌 Ask: How much and when will I pay it? E. Community levy / youth levy Some lands have local community charges. 📌 Ask: ✅ Is the land free from community issues? ✅ Who pays the levy and how much? F. Land clearance & foundation cost Not a “fee” but can hit hard once you want to build. clearing sand filling piling (if waterlogged) 📌 Ask: Is the land dry? Has it been sand-filled? G. Consent fee / Governor’s consent / title regularization If title is not complete or needs transfer. 📌 Ask: ✅ What title does it have now? (C of O, Gazette, Excision, Governor’s Consent etc.) ✅ Will I pay for title transfer later? H. Penalties for late payment On installment plans, this is a big one. 📌 Ask: ✅ What is the penalty? ✅ How many days grace? ✅ Can payment be paused if emergency happens? I. Infrastructure fee Sometimes separate from development levy: electricity connection road access drainage 📌 Ask: Is infrastructure cost included or separate? ✅ 3) The smartest questions to ask them (copy and send) You can ask them this exact message: “Please can you share a breakdown of ALL additional costs aside from the purchase price, including documentation fee, survey, deed of assignment, legal fee, development levy, service charge/estate maintenance, infrastructure fee, and any penalties. I want to confirm there are no hidden charges.” ✅ 4) Your “No Hidden Fees” Checklist ✅ Before you pay, you should have answers for: ✅ Total cost (land/house) ✅ Documentation/processing fee ✅ Survey cost (or included) ✅ Deed of assignment cost (or included) ✅ Development levy ✅ Service charge (monthly/yearly) ✅ Any community levy ✅ Title transfer cost ✅ Late payment penalty ✅ Building approval requirements (if land) .
Feedback:
The response does an excellent job of acknowledging the prospect's concern about ongoing maintenance costs and potential hidden fees. It provides a detailed breakdown of both ongoing and one-time costs, which can help the prospect understand the financial commitment involved. The use of clear bullet points and prompts for questions encourages the prospect to engage further and seek clarification. However, the tone could be more conversational to enhance rapport. Incorporating open-ended questions to better understand the prospect's specific situation would also improve its effectiveness. Overall, this is a comprehensive and informative response, but a slightly more personal touch could strengthen the connection.
5.
8
/ 10
Question:
"How do you justify the cost of this house compared to others in the area?"
Answer:
To justify the cost of the house (and know if it’s actually worth it), you need to compare it to others in the area using value, not vibes or finishing. Here’s a clear way to do it like a smart buyer/investor. ✅ 1) Compare the price per square meter (not just total price) Two houses can both be ₦80m, but one may be bigger. Ask: What’s the land size (sqm)? What’s the built-up area (sqm)? Then compare with similar houses nearby. 📌 This is one of the strongest ways to know if it’s overpriced. ✅ 2) Compare “like-for-like” properties only Don’t compare: 4-bedroom detached with 4-bedroom terrace serviced estate house vs non-serviced a finished house vs carcass Compare only with same: ✅ number of rooms ✅ property type (terrace / semi-detached / detached) ✅ estate level ✅ similar finish quality ✅ similar title & documentation ✅ 3) Location inside the area matters a lot Even in the same neighborhood, price can change based on: access roads flood risk quiet street vs busy roadside closeness to major roads security level proximity to markets/schools/office hubs So ask: 📌 “What makes this exact street/estate more valuable than the others?” ✅ 4) Check the title & documentation This is where “same area” can be misleading. A house with strong title can be more expensive because it’s safer and easier to resell. Ask: ✅ Is it C of O / Governor’s Consent / Registered Deed? ✅ Is it free from dispute and encumbrance? ✅ Can you verify with land registry? If title is weaker = price should drop. ✅ 5) Construction quality is a real cost driver Many houses look fine outside but are weak inside. Ask/check: foundation type block quality roofing material plumbing and wiring standard doors/windows quality water system and drainage finishing materials (tiles, POP, fittings) ✅ A well-built house saves you future repair costs. So if this house is more expensive but needs no repairs, it may still be cheaper long-term. ✅ 6) Confirm what’s INCLUDED in the price A house can look “more expensive” because it comes with extras: fitted kitchen wardrobes inverter/solar CCTV/security system water heaters generator house paved compound + gate security/estate infrastructure So ask: 📌 “Is this house serviced? What exactly comes with it?” ✅ 7) Compare rental value (even if you won’t rent it out) This is a strong investment test. Ask: ✅ How much does similar house rent yearly in that area? ✅ What’s the demand like? Then estimate yield: Annual Rent ÷ Purchase Price × 100 Example: Rent: ₦4m/year Price: ₦80m Yield = 4/80 × 100 = 5% If rental yield is very low, then the price might be driven by hype — unless the area is a premium appreciation zone. ✅ 8) Use the “renovation cost gap” test Sometimes a cheaper house becomes expensive after repairs. Ask: If I buy the cheaper one, how much will I spend to upgrade it to this standard? If: Cheaper house + renovation cost ≈ this house price …then this house may be fairly priced. ✅ 9) A direct negotiation line you can use Here’s a clean way to challenge the price respectfully: “I’ve seen similar houses around this area within ₦–₦. Can you explain what specifically justifies this price difference — in terms of title, land size, build quality, and included features?” ✅ Quick summary: When the higher price is justified This house is worth more if it has: ✅ better title ✅ better finishing & fittings ✅ better estate infrastructure/security ✅ better location positioning ✅ bigger size (land + built-up area) ✅ lower future maintenance costs ✅ better rental demand and resale strength
Feedback:
The response provides a comprehensive and structured approach to justifying the cost of the house compared to others in the area. It effectively emphasizes the importance of comparing properties based on various criteria such as price per square meter, property type, location, title documentation, construction quality, included features, and potential rental value. This shows a strong understanding of the market dynamics and presents the prospect with valuable questions to consider. However, the tone could be more conversational to enhance rapport with the prospect. Asking open-ended questions to invite the prospect to share their specific concerns or priorities would also improve the engagement. Overall, this is an informative answer that covers a lot of ground but could benefit from more personal connection and discovery.
6.
9
/ 10
Question:
"My partner is unsure about this decision; how can I get their buy-in when they have different priorities?"
Answer:
Got you. When your partner is unsure, it’s usually not “stubbornness” — it’s different priorities + different fears. The goal isn’t to convince them, it’s to align the decision with what matters to them. Here’s a clear way to get their buy-in without pressure. 1) First: understand what they’re protecting Most partners worry about one of these: Lifestyle pressure (“we won’t enjoy life again”) Cashflow stress (“monthly payments will choke us”) Risk (“what if it’s a bad buy / scam / wrong timing?”) Time & energy (“renovation will scatter us”) Flexibility (“what if we need to relocate?”) Opportunity cost (“this money could be used elsewhere”) ✅ Ask them: “What’s your biggest concern about this purchase — money, timing, stress, or risk?” Let them answer fully, without defending yourself. 2) Make it a “WE decision”, not “MY investment” Instead of: ❌ “This is a good investment, trust me.” Try: ✅ “I want us to do what gives us peace and stability long term.” People buy in when they feel included, not dragged. 3) Align the purchase with their priorities If their priority is… A. Peace of mind Show them: emergency fund plan a repayment plan that doesn’t choke your backup plan if income drops B. Security Show them: verified title documents lawyer review land registry check resale strategy C. Lifestyle Show them: you’re not sacrificing essentials you’ll still save monthly you won’t borrow to survive D. Time management Show them: renovation will be phased you’ll hire a supervisor you won’t handle everything alone 4) Bring them into the process early Buy-in comes from participation. Do these together: ✅ view 2–3 options ✅ compare price vs features ✅ agree on must-haves vs nice-to-haves ✅ discuss payment plan and timeline Even if they don’t talk much, inclusion builds trust. 5) Use a “Decision Framework” for both of you Agree on 5 key conditions the deal must meet. Example: Monthly payment must not exceed ₦___ Must keep 3 months emergency savings Title must be verified (lawyer + search) Renovation must be phased, not all at once Must have clear exit plan (rent/resale) ✅ If the deal meets these, you both move. If not, you pause. No argument. 6) Offer a compromise that reduces pressure If they’re not fully ready, propose: ✅ Buy now, renovate later ✅ Smaller property/cheaper area ✅ Higher down payment to reduce monthly ✅ Wait 60–90 days to save more & reassess ✅ Rent first, buy later This shows maturity, not desperation. 7) Speak to emotion + logic (both matter) Your partner may not be against the house — they may be against uncertainty. Say something like: “I’m not trying to rush you. I just want us to build something solid. Let’s look at the numbers together, check the hidden fees, and agree on what we can comfortably handle. If it doesn’t meet our peace-of-mind standard, we won’t do it.” That line alone can soften resistance. 8) Watch out for these “buy-in killers” ❌ Avoid: pressuring them with “prices will rise!” comparing them to others (“others are buying”) acting like you already decided ignoring their concerns using emotional blackmail Those things create silent resentment. ✅ The best approach: make it a joint plan, not a debate You don’t need them to share the same priority — you need a solution that respects both priorities. A message you can send to your partner (simple and calm) “I know we have different priorities and I respect that. I don’t want this house to become a burden for us. Can we sit down and agree on what conditions must be met for us to buy—like monthly payment limit, emergency savings, title verification and renovation plan? If it meets our standard we proceed, if not we hold off.”
Feedback:
The response skillfully addresses the partner's uncertainty by emphasizing understanding and empathy, recognizing that different priorities often stem from valid concerns. The structured approach provides actionable steps to facilitate a collaborative decision-making process, which is crucial in relationship dynamics. By outlining specific priorities and suggesting ways to align on them, the response encourages open communication and transparency. Additionally, introducing a decision framework helps both parties feel secure in their choice, reducing pressure. However, while the response is comprehensive, it could benefit from a slightly more conversational tone to enhance rapport and connection. Incorporating a few open-ended questions throughout could further engage the prospect and invite dialogue. Overall, this response is effective in guiding the prospect toward a joint decision while maintaining respect for differing viewpoints.
7.
8
/ 10
Question:
"Considering current market conditions, what guarantees can you provide that I won't face depreciation?"
Answer:
Understand this first: depreciation is usually temporary Property rarely loses value permanently unless: it was bought at an inflated price the location loses relevance legal/title issues surface demand dries up Most “depreciation” is actually: slow appreciation flat prices for a while delayed resale So the real question isn’t “will price ever dip?” It’s “will this asset recover and grow over time?” 2️⃣ Buy where demand is structural, not emotional You avoid long-term depreciation when demand is driven by necessity, not hype. Strong demand drivers: ✅ proximity to jobs/business hubs ✅ population growth ✅ infrastructure (existing or funded, not promised) ✅ limited supply (built-up areas, titled estates) ✅ rental demand (people must live there) If people need to live there, prices recover. 3️⃣ The “floor value” test (very important) Ask yourself: If prices drop tomorrow, what supports the value of this house? Examples of floor value: rental income land value alone replacement/build cost scarcity of similar properties If the house can still: ✅ be rented easily ✅ be lived in comfortably ✅ be rebuilt for close to its price …then downside risk is limited. 4️⃣ Avoid the #1 cause of depreciation: overpaying Most losses come from buying too high, not from market crashes. Protect yourself by: comparing at least 3–5 similar properties negotiating (even small discounts matter) understanding price per sqm avoiding FOMO buys 💡 You don’t make profit when you sell — you make it when you buy correctly. 5️⃣ Time horizon matters more than market timing Real estate rewards patience. Short term (1–2 years): price can stagnate or dip Medium term (3–5 years): market adjusts Long term (7–10 years): fundamentals win If you need to sell quickly, risk is higher. If you can hold, depreciation risk drops sharply
Feedback:
The response effectively addresses the concern of potential depreciation by emphasizing that depreciation is often temporary and providing a solid understanding of the factors that influence property value. It outlines essential criteria for avoiding depreciation, such as focusing on structural demand and the importance of a strong floor value. The use of clear headings and bullet points enhances readability and clarity, making it easier for the prospect to digest the information. However, the tone is somewhat technical and could benefit from being more conversational to foster a personal connection. Additionally, incorporating open-ended questions to engage the prospect further and understand their specific concerns could enhance the collaborative approach. Overall, this response demonstrates strong knowledge of the market but lacks a more personal touch that could build rapport.
8.
1
/ 10
Question:
"I'm not sure how easy it will be to integrate this property into my current plans—what support do you offer?"
Answer:
Advicesory support
Feedback:
The response is severely lacking in detail and clarity. Simply stating "Advicesory support" does not effectively address the prospect's concern about the integration of the property into their current plans. A more comprehensive answer should outline specific types of support offered, such as assistance with planning, renovation management, or financial advice. Additionally, it should demonstrate an understanding of the prospect's unique situation and needs. Overall, the response fails to engage with the prospect meaningfully, lacking both detail and a collaborative approach.
9.
1
/ 10
Question:
"This seems like a great option, but how can I be confident that it won't disrupt my daily operations once I move in?"
Answer:
It won't disrupt your daily operations because our services is fair to all customers
Feedback:
The response is overly simplistic and does not adequately address the prospect's concern about potential disruption to their daily operations after moving in. It lacks detail and does not provide specific examples or reassurances regarding how the service will ensure a smooth transition. A more effective answer would include insights into operational support, communication plans during the move, or testimonials from other customers who have had a positive experience. Overall, this response fails to engage the prospect meaningfully and demonstrates a lack of understanding of their specific needs.
10.
9
/ 10
Question:
"If I decide to go with this house, what’s the timeline look like for everything from closing to moving in?"
Answer:
Great question — knowing the timeline upfront saves you stress and prevents surprises. I’ll give you a realistic, step-by-step timeline from “yes” to “keys in hand,” assuming a fairly standard house purchase in Nigeria. I’ll break it into best-case, normal, and slow-case so you can plan your life around it. PHASE 1: Decision → Offer & Agreement Time: 1–7 days What happens: Final inspection / second viewing (if needed) Price negotiation & agreement Offer letter or sales agreement issued Payment structure confirmed (outright or installment) Delay risk: slow negotiation or unclear pricing. PHASE 2: Due Diligence & Verification Time: 1–3 weeks What happens: Lawyer reviews documents Title verification at land registry Confirm survey & approvals Check for encumbrances, disputes, or government issues Confirm service charges & hidden fees This phase should never be rushed. PHASE 3: Initial Payment & Documentation Time: 3–7 days What happens: Pay agreed deposit / first installment Sign Deed of Assignment / Contract of Sale Pay documentation & processing fees Survey plan handed over (for landed house) Delay risk: incomplete funds or document corrections. PHASE 4: Balance Payment / Installment Period Time: depends on plan Option A: Outright purchase Time: 1–4 weeks Balance paid Receipts issued Transaction moves to closing Option B: Installment purchase Time: 3–24 months Monthly payments Possession may be immediate or after full payment (varies) Penalty clauses apply if delayed 📌 Ask clearly when possession is granted. 🗓️ PHASE 5: Title Perfection / Transfer Time: 1–6 months (sometimes longer) What happens: Governor’s Consent / Deed registration Title transfer into your name Official registration & stamping This often runs in the background — you may already be living in the house. PHASE 6: Handover & Possession Time: 1–7 days after payment terms met What happens: Keys handed over Physical possession Estate onboarding (rules, IDs, service charges) Snag list (if newly built) Realistic Overall Timelines Best-case (cash + clean title): 4–6 weeks to move in Normal case: 6–10 weeks to possession Slower case (installments + title processing): 3–6 months (possession may be earlier) Common causes of delay (watch out) Incomplete documentation Unverified title Late payments Changes in agreed price Developer backlog Government consent delays Questions you should ask right now Copy & send these: When do I get possession — after deposit or full payment? Is title already perfected or still processing? What documents do I receive at each stage? What can delay closing, and who bears the risk? Is there a deadline for signing or payments? My honest advice If you’re feeling cautious (which you are — and that’s good), insist on: clear written timeline document checklist possession terms in writing No assumptions. If you want, tell me: Outright or installment? New build or fairly used? Is title already completed?
Feedback:
The response provides a thorough and detailed timeline for the home buying process, which is very useful for the prospect. It breaks down the phases clearly and outlines potential delays, helping to set realistic expectations. The structured format enhances readability, and the inclusion of common questions to ask is a smart way to engage the prospect. However, the tone could be more conversational and empathetic to foster rapport. Encouraging the prospect to share their specific concerns or preferences could enhance engagement further. Overall, this response demonstrates a strong understanding of the process and effectively addresses the prospect's question, but a more personal touch would improve the connection.
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