Cryptocurrency Investing
Sales Assessment Results
66
Developing Closer
10 questions
Maximum score: 100
Completed in
You’ve shown some solid foundations in your sales approach, particularly with your ability to acknowledge objections and demonstrate empathy. Your responses reflect a good understanding of consultative techniques and a willingness to engage with customers. However, there’s a consistent pattern of falling short on depth and specificity. You often miss opportunities to explore the prospect's concerns in greater detail and to clearly articulate the value of your solutions.
You should focus on strengthening your storytelling abilities and your consultative selling skills. By weaving in compelling narratives and providing tailored insights that resonate with your prospects' specific situations, you can significantly enhance your effectiveness.
Remember, a great salesperson not only listens but digs deeper. If you find yourself in a conversation, aim to uncover the underlying motivations and fears of your prospects. This depth of understanding will allow you to present solutions that truly resonate.
Your coaching moment: "Depth is your friend. Don’t just skim the surface; dive into the specifics. Your prospects have stories, and if you want to earn their trust, you need to show them you care about theirs just as much as you want them to care about yours." Keep pushing forward, and aim for that higher level of engagement. You've got this!
Question Breakdown
1.
7
/ 10Question:
"I’m worried that this investment won’t provide the ROI I need within my current budget constraints."
Answer:
I totally understand where you are coming from. Most of my best clients had that same concern. What are your current budget constraints and what is the ROI you are looking to create though your investing activities?
Feedback:
This response effectively acknowledges the prospect's concern, demonstrating active listening and empathy. It opens the door for further discussion by asking for clarification on budget constraints and desired ROI, which shows a solution-focused approach. However, it could be improved by providing some initial reassurance or examples of past successes to build credibility and trust. Additionally, incorporating a closing technique that outlines potential next steps could enhance the response. Overall, it's a solid effort but could use more depth in addressing the concern directly with value exploration and confidence-building.
2.
7
/ 10Question:
"How do I know that your cryptocurrency platform is compliant with evolving regulations?"
Answer:
That is a great question. That shows you are very thoughtful as are most of my top clients. I am very proactive with my team of attorneys and I work with Decrypted.Tax one of the foremost and widely respected accounting firms in the world to make sure everything we do is compliant. You will have access to Decrypted.tax as part of this program too if you decide to move forward! Is there anything else on your mind or are you ready to get started on your financial freedom journey?
Feedback:
The response effectively addresses the objection by highlighting the proactive measures taken to ensure compliance with regulations, which is crucial in the cryptocurrency industry. The mention of working with a respected firm like Decrypted.Tax adds credibility and reassures the prospect. However, while the tone is positive and inviting, it could benefit from a bit more curiosity and discovery by asking follow-up questions to further engage the prospect and understand any additional concerns they might have. The closing technique used is somewhat assumptive, which could be seen as a bit premature without fully addressing all potential concerns. Overall, the response is clear and communicates value well, but a deeper exploration of the prospect's thoughts would enhance the effectiveness.
3.
8
/ 10Question:
"I just need more time to evaluate the risks before making a decision; can we revisit this later?"
Answer:
Absolutely. I think that is very smart. My best clients are very analytical. What risks are you the most concerned about?
Feedback:
The response effectively acknowledges the prospect's need for more time and reinforces their analytical approach, which builds rapport. By asking about specific risks, the salesperson demonstrates curiosity and a willingness to understand the prospect's concerns, aligning with consultative and solution-focused selling techniques. However, the response could be enhanced by offering value or insights about common risks in cryptocurrency investing to further the conversation. Additionally, including a subtle closing technique or suggesting a timeline for follow-up could create a sense of urgency or commitment. Overall, it shows a good understanding of the prospect's perspective and encourages further discussion.
4.
6
/ 10Question:
"Our company is currently focused on other projects; does your solution align with our long-term strategy?"
Answer:
Great question! Our solution is always tailored to your needs so I believe it will a great fit. But just to make sure would you mind going over in a little more detail what your companies long term strategy and goals are so we can make sure
Feedback:
The response demonstrates a positive and open attitude, which is good for building rapport. However, it lacks specificity and a stronger connection to the objection. While asking for more details about the company's long-term strategy is a good move, the initial reassurance about alignment feels vague. The salesperson could have provided a brief insight into how their solution has previously aligned with similar companies' strategies for stronger credibility. Overall, the response shows curiosity and a willingness to listen but needs more depth and a clearer connection to the value of the solution.
Score: 6/10
5.
6
/ 10Question:
"I’ve had a bad experience with a previous investment—how can I trust this will be different?"
Answer:
I certainly know how you feel! I have had some stinkers too lol. I applaud you on at least being brave enough to have taken action in the past. What about your last investment/investments went badly?
Feedback:
The response effectively acknowledges the prospect's feelings about their past investment experience, which is crucial for building rapport. However, the use of informal language like "stinkers" and "lol" may not convey the professionalism expected in the cryptocurrency investing industry. While the question about their last investments encourages further discussion and shows curiosity, it could have benefited from a clearer focus on how your current offering addresses those specific concerns. Overall, the tone could be more empathetic, and the response could have explored the value of your solution in contrast to their previous experiences.
To improve, consider a more professional tone while still being relatable, and clearly articulate how your product or service minimizes the risks they faced previously.
Score: 6
6.
6
/ 10Question:
"This solution seems complex; how easy will it be for my team to adopt it without extensive training?"
Answer:
I am glad you brought that up. My client over at the XYZ firm had the same concern and has been incredibly happy with our ability to help his team adopt our system. We know how important it is to simplify the processes so that they are easy to implement. Plus on top of that we will be right here by your side if you do need our help along the way. Once you get started you will see for yourself how easy it is. Would you prefer to try us out on a month by month basis or go ahead and get started with our 6month package at a 25% discount?
Feedback:
The response does a decent job of addressing the concern by sharing a positive customer experience, which aligns with the storytelling technique. However, it could be improved by incorporating more specific details about how the adoption process is simplified, such as training resources, user-friendly interfaces, or ongoing support. While it effectively communicates the willingness to assist, it lacks a deeper exploration of the prospect's specific needs and concerns. The closing technique is somewhat abrupt; offering two options for commitment is good, but it could have been smoother with a more engaging transition. Overall, the response is clear, but it could better demonstrate the ease of adoption and include more curiosity and discovery elements to further engage the prospect.
7.
6
/ 10Question:
"I've seen competitors offering similar solutions at lower prices; can you justify the premium?"
Answer:
Great question. If you are looking for a bargain my company may not be the right fit but if you want the best, highest quality solution to your investment goals I believe you will be very glad you went with us. If we help you make a million dollars in 2025 with your cryptocurrency portfolio vs another firm that might only be break even or possibly even loses you money would you be upset that we were slightly more expensive?
Feedback:
The response effectively acknowledges the objection but could be improved in several areas. While it emphasizes the quality of the solution and the potential long-term gains, it lacks a direct comparison of specific features or benefits that justify the premium price. The tone is somewhat dismissive of the prospect's concern about pricing, which could alienate them. A more collaborative approach, perhaps by asking questions to uncover the specific needs of the prospect, would have strengthened the response. Overall, the answer could benefit from a clearer demonstration of value and a more consultative tone.
Score: 6 for addressing the concern but lacking depth in justification and engagement.
8.
6
/ 10Question:
"With market volatility, how can I be sure this investment will stabilize and not impact our financial health?"
Answer:
Great question! I am glad that you are thinking about this as this is very important to all of our top clients. Cryptocurrency is very volatile but has proven over the last 15 years to be the highest yielding asset in the world for folks that are playing the long game. As we talked about earlier you are committed to a 5 year plan correct? Great! In that case volatility is your friend and one of the reasons it is so important for you to get started now! Would you agree?
Feedback:
The response does a decent job of acknowledging the objection regarding market volatility, and it emphasizes the long-term potential of cryptocurrency as an investment. However, it lacks a more detailed exploration of the customer's specific fears regarding financial health and does not address how to mitigate risks associated with volatility. The closing question is somewhat leading and could benefit from a more open-ended approach to foster dialogue. There could have been more curiosity shown by asking additional questions to understand their perspective better. Overall, while it communicates some key points, it misses opportunities for deeper engagement and reassurance.
Score: 6
9.
7
/ 10Question:
"My stakeholders are hesitant about changing our current vendor relationship; how can you facilitate that conversation?"
Answer:
That is a very valid concern. What do you feel we can do to put your stakeholders at ease? Would it be helpful to set up a call with them that I can join in on and get their questions answered and make sure they are comfortable with moving forward?
Feedback:
The response effectively acknowledges the stakeholder's concern, demonstrating active listening and validating their hesitation. It offers a collaborative approach by suggesting a call, which can facilitate discussions and address questions directly. However, the response could have further explored the reasons behind the stakeholders' hesitance, using curiosity to uncover specific pain points and objections. Additionally, a more tailored solution to reassure them about the transition or highlighting value propositions could enhance the response. Overall, it shows a willingness to engage and support, but more depth in understanding the stakeholders' perspective could improve it.
10.
7
/ 10Question:
"Given the current economic climate, is this really the right time to invest in a new cryptocurrency solution?"
Answer:
That is a great question. I have some some very insightful information that I am excited to share with you as to why I believe now is possibly the greatest time ever to invest in cryptocurrencies but before I go into them would you mind sharing what your biggest concerns are about the current economic conditions are?
Feedback:
The response effectively addresses the objection by acknowledging the prospect's concerns and expressing a willingness to share valuable insights. However, it could be improved by providing a brief overview of the potential benefits of investing in cryptocurrencies in the current climate before asking for the prospect's specific concerns. This would help establish credibility and create a stronger lead into the discussion. Overall, the tone is appropriate for the industry, and the curiosity shown in asking about the prospect's concerns is commendable. A closing technique could also be enhanced by hinting at urgency or value in acting now.
Overall, I would score this response a 7 out of 10 for its engagement and acknowledgment of concerns, but it needs more direct value exploration and a stronger lead-in to the discussion.