Landed property
Sales Assessment Results by Margaret
33
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's be real here—your performance was lacking, with an average score of 3.3. You stumbled on key objections, and your responses often came off as shallow or dismissive. It’s clear that your technique needs a serious overhaul. You have a few glimmers of potential, like your attempts to ask clarifying questions, but they weren't supported by the depth or empathetic engagement necessary to truly connect with your prospects. You need to work on building trust and rapport while showcasing the true value of what you're selling. I recommend diving deep into consultative selling and objection handling techniques. Get comfortable with exploring customer needs and providing tailored solutions. Remember, it’s not just about answering questions; it's about addressing fears and building confidence. Your takeaway? Master the art of empathy and specificity in your responses—make your prospects feel heard and understood. Only then will you start turning those 'no’s' into 'yes's.' Get to work!
Question Breakdown
1.
2
/ 10Question:
"I'm concerned about how this property fits into my budget with the monthly payments."
Answer:
Can you tell me what your budget is like and what is the monthly payment
Feedback:
The response does not effectively address the objection regarding budget concerns. Simply asking the prospect about their budget lacks depth and fails to reassure them about their concerns. You should explore their specific financial situation and offer insights into how the property can fit within their budget, perhaps by discussing payment options or potential financial benefits. Additionally, the tone is somewhat transactional and could benefit from a more empathetic and consultative approach. Asking clarifying questions is good, but it should be coupled with value exploration relevant to their concerns about monthly payments.
2.
3
/ 10Question:
"What happens if we need to make changes later? Will we be stuck with this investment?"
Answer:
That will no be a problem. What kind of changes are we talking about? If you need to make changes later that will no be a problem.
Feedback:
The response fails to effectively address the prospect's concern about making changes to the investment. While asking for clarification on the type of changes is a good start, the assurance provided is vague and lacks specifics. It is essential to emphasize flexibility and potential options available for modifications to the property, as well as how the investment can adapt to future needs. Additionally, the tone comes across as somewhat dismissive and lacks an empathetic approach, which is crucial in building trust and rapport in the landed property industry. Incorporating a more consultative tone and providing illustrative examples of previous changes made could enhance the response.
3.
3
/ 10Question:
"I'm worried about how quickly we can implement this new property into our current operations."
Answer:
Yes you can landed property is flexible. What is your current operations like?
Feedback:
The response lacks clarity and fails to directly address the prospect's concern regarding the speed of implementation. While acknowledging flexibility is a positive start, it is vague and does not provide any specific reassurance or details about how the property can be integrated into their operations. Additionally, simply asking about current operations does not engage the prospect effectively or explore their specific needs. A more detailed approach, outlining potential timelines, support during the transition, and examples of successful implementations would demonstrate a deeper understanding and alleviate the prospect's worries.
4.
3
/ 10Question:
"I've seen similar properties at lower prices; how do you justify the cost?"
Answer:
Our location is quite different and we will provide you with all the paperwork done on the land
Feedback:
The response fails to effectively justify the higher cost of the property compared to similar ones. While mentioning the location difference is a good start, it lacks specific details that would enhance the value proposition. It's crucial to elaborate on how the unique location could translate into benefits such as better accessibility, potential for appreciation, or superior amenities. Additionally, simply stating that paperwork will be provided doesn’t address the prospect's concern about value; instead, you could highlight the professionalism and thoroughness of your service. An empathetic tone coupled with a clear explanation of the features, advantages, and benefits that set your property apart would strengthen your position. Overall, this response lacks depth and a tailored approach to addressing the prospect's price concern.
5.
3
/ 10Question:
"What assurance do I have that this property won't become a burden in terms of maintenance costs?"
Answer:
It will not be a burden as we will be with you and can help you any time at a small price
Feedback:
The response does not adequately address the prospect's concern about potential maintenance costs. Saying that help is available 'at a small price' could be interpreted as dismissive and does not provide any substantive reassurance about the property's maintenance. To effectively address this objection, it's important to explain what kind of support will be provided, including any warranties, maintenance plans, or long-term cost estimates. Emphasizing the quality of materials used, the reliability of services, or even how maintenance costs can be minimized will also help build confidence in your offering. Additionally, a more empathetic tone that acknowledges the prospect's worries would strengthen the rapport and trust necessary in the landed property industry.
6.
4
/ 10Question:
"I'm not sure if this upgrade aligns with our team's current priorities; can you clarify?"
Answer:
What is your team’s current priority? That will help me to clarify
Feedback:
The response attempts to gather more information by asking about the team's current priorities, which is a positive step towards understanding the prospect's needs. However, it lacks any proactive engagement or reassurance about how the proposed upgrade could align with those priorities. Instead, you should proactively share insights into how the upgrade can benefit their specific goals and address their concerns. It would be beneficial to explore potential synergies between the team's objectives and the upgrade's features, demonstrating a consultative approach. Additionally, a more empathetic tone that acknowledges their hesitation could help build rapport. Overall, this response needs more depth in addressing the objection directly and effectively.
7.
5
/ 10Question:
"How will this property really enhance our operational efficiency; can you provide specifics?"
Answer:
For commercial businesses a landed property in commercial areas can promote sales of products and create visibility
Feedback:
The response touches on a positive aspect of the property by mentioning its location and potential to enhance visibility and sales for commercial businesses. However, it lacks depth and specific examples of how operational efficiency will be improved. To effectively address the prospect's question, you should detail how the property might streamline operations, reduce overhead costs, or improve logistics. Additionally, incorporating data or case studies to support your claims would strengthen your argument. A more engaging tone that acknowledges the prospect's specific needs and interests could also enhance rapport. Overall, this response needs greater specificity and a stronger focus on measurable benefits to fully address the objection.
8.
2
/ 10Question:
"If we go ahead with this, how can we ensure it doesn't disrupt our team's workflow?"
Answer:
It certainly won’t
Feedback:
The response is overly simplistic and does not address the prospect's concern about potential disruption to their team's workflow. By stating "It certainly won’t," you fail to provide any evidence or reasoning to support this claim, which can lead to skepticism. Instead, you should elaborate on how the implementation of the property will be managed to minimize disruption, such as outlining specific strategies, support systems, or timelines that ensure a smooth transition. Additionally, offering examples of past successful implementations could help instill confidence. A more detailed and supportive response would demonstrate a better understanding of the prospect's needs and concerns.
9.
4
/ 10Question:
"I need to know there's a strong support system in place; what can you tell me about that?"
Answer:
There is a support team that will be with you through out the entire process and you can reach out when need arise
Feedback:
The response provides a basic acknowledgment of a support team, but it lacks specific details about what that support entails. To effectively address the prospect's concern, you should explain the roles of the support team, the types of assistance they provide, and how they can be contacted throughout the process. Additionally, consider sharing examples of how the support team has helped past clients, which would illustrate their effectiveness and build trust. Overall, the response is too vague and does not fully reassure the prospect about the support system's strength.
10.
4
/ 10Question:
"With the current market uncertainty, how do you see this investment holding up in the long term?"
Answer:
Landed property appreciate with time and it is indeed a great investment for long term investment
Feedback:
The response provides a basic assertion that landed property appreciates over time, which is a positive aspect. However, it lacks depth and fails to address the specific concern about market uncertainty. To strengthen this response, you should provide data or trends that illustrate historical performance during uncertain market conditions, as well as any supportive measures your company has in place to protect the investment. Additionally, discussing the long-term benefits, such as potential income streams or tax advantages, would enhance confidence in the investment. A more empathetic tone acknowledging the prospect's concerns about the market would help build trust and rapport.
Overall, while a valid point, the response needs more detail and reassurance to effectively address the objection regarding long-term investment stability in uncertain markets.