Marriage Coaching
Sales Assessment Results
59
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's cut to the chase: your performance is sitting at an average score of 5.9, and that’s a clear signal that you need to step up your game. You’ve shown some strong moments, particularly with your ability to acknowledge customer concerns and establish credibility, especially when you drew parallels with the prospect's profession. But let’s be real—you’re missing the mark on delivering a solution-focused approach and effectively closing the conversation.
There’s a consistent pattern of friendly communication, but you often fall short in emphasizing the unique value of marriage coaching over free resources. Your responses show potential, yet they lack depth in addressing objections and don’t guide the prospect toward seeing the benefits clearly. You need to up your empathy level while also being more assertive about the transformational outcomes your coaching can provide.
To really refine your skills, focus on mastering the Solution Selling technique and the Closing Techniques. You need to learn how to articulate the distinct advantages of your services while steering conversations towards actionable decisions.
Here’s your coaching moment: Remember that every sales conversation is a dance, not a monologue. Engage your prospects by asking probing questions that uncover their true needs and then confidently showcase how your coaching offers tailored solutions. It’s time to take charge and show them why investing in your coaching is the best decision they’ll ever make. Get out there and turn that average into extraordinary!
Question Breakdown
1.
4
/ 10Question:
"I'm just not sure this marriage coaching will provide enough value compared to the free resources available online."
Answer:
I was like this too. It's great that there are so many resources available. What is working for you?
Feedback:
The response acknowledges the prospect's concern but lacks a strong solution-focused approach. While it opens a dialogue by asking what is working for them, it misses the opportunity to highlight the unique value of marriage coaching compared to free resources. A more effective approach could include exploring the limitations of free resources and emphasizing the personalized support and accountability that coaching provides. Overall, the communication is friendly and inviting but doesn't sufficiently address the objection or guide the prospect toward seeing the value in paid coaching.
Consider integrating some insights on how coaching differs in terms of tailored strategies and long-term benefits versus generic online resources.
Also, a closing technique could have been used to steer the conversation toward a decision-making point.
2.
5
/ 10Question:
"With so many options out there, how can I be sure your coaching is worth the investment?"
Answer:
As a therapist-turned-coach, I have been uniquely trained and have served hundreds of couples in a variety of circumstances that chose coaching to dig in, collapse tome, and start gaining momentum more quickly than with other coaching options.
Feedback:
The response does a decent job of establishing credibility by mentioning the therapist background and experience with hundreds of couples. However, it lacks a direct engagement with the objection about value and investment. It could benefit from a more explicit exploration of the specific outcomes or transformations that clients have achieved through your coaching. A solution-focused approach should highlight how your coaching is distinctly valuable compared to others. Additionally, asking the prospect about their specific needs or concerns could enhance curiosity and discovery. Overall, while the response provides some relevant information, it misses an opportunity to directly connect the value of your services to the prospect's concern about investment.
Score: 5
3.
6
/ 10Question:
"I’m concerned about the timing; we have other priorities that need our attention right now."
Answer:
You mentioned in our initial conversation that this was a top priority for you time-wise. Has something changed?
Feedback:
The response effectively acknowledges the prospect's concern about timing by referencing their previous statement about the importance of the coaching as a priority. However, it could be strengthened by empathizing with their current situation and exploring the implications of delaying the coaching. For example, asking how their other priorities might affect their relationship could help uncover deeper insights and reinforce the urgency of addressing their marriage issues. Additionally, a more direct closing technique that encourages them to consider the benefits of starting now, despite other priorities, would be beneficial. Overall, it demonstrates active listening and curiosity but lacks a stronger solution-focused approach.
Score: 6
4.
5
/ 10Question:
"What guarantees can you provide that this coaching will lead to real improvements in our relationship?"
Answer:
Couples that prioritize time investment see the greatest impact in the shortest period of time. I offer flexible between session support and start with a 90-day investment that can be continued to make a deeper impact to ensure you have all you need to continue after our time has concluded.
Feedback:
The response addresses the objection by highlighting the importance of commitment (time investment) in achieving results, which is relevant in marriage coaching. However, it lacks a direct answer to the guarantee aspect of the objection. A more effective approach could include specific metrics or success stories from past clients to provide evidence of improvement. Additionally, the tone is somewhat clinical and could benefit from a more empathetic touch, recognizing the emotional stakes involved in relationships. Overall, the response could be clearer in articulating the value and potential outcomes of the coaching program, and it misses an opportunity to ask follow-up questions to understand the couple's specific concerns better.
Score: 5/10.
5.
6
/ 10Question:
"I’ve heard mixed reviews about marriage coaching; how do I know your approach is credible?"
Answer:
It sounds like working with credible providers is paramount to you. I have testimonials and former clients that you are welcome to reach out to. I have 10 years of experience
Feedback:
Your response does acknowledge the importance of credibility to the prospect, which is a good start. However, you could enhance it by providing a bit more context about the specific methodologies or techniques you use in your coaching. This would help build trust and demonstrate your expertise further. Consider inviting them to a consultation or offering a sample session to showcase your approach in action. Overall, it's a solid reply but lacks depth in addressing the concern about mixed reviews.
Score: 6
6.
7
/ 10Question:
"Doesn't hiring a coach feel like an unnecessary expense when we could try to solve our issues ourselves?"
Answer:
Just like you are a service provider and expert in your field to your clients, I pride myself on offering exclusive strategies tailored to your unique needs with the main objective being to press through any unsolved issues between you so you can celebrate the holidays with true connection.
Feedback:
The response effectively addresses the objection by drawing a parallel between the prospect's profession and the coaching service offered. It emphasizes the value of specialized expertise in resolving issues, which aligns well with the Solution Selling technique. However, it could benefit from more empathy and acknowledgment of the prospect's concerns about expense. Additionally, a question to further explore the prospect's specific issues or hesitations could enhance curiosity and discovery. Overall, while it communicates value, it lacks a strong closing technique and could improve in building rapport.
7.
8
/ 10Question:
"Is there any way to customize the coaching to better fit our unique situation and needs?"
Answer:
Yes, customized strategies are my specialty. You feeling confident that we have an agreed upon strategy will heighten our success working together. What specifically would you like to adjust and let's see how we can make it happen.
Feedback:
The response effectively addresses the concern of customization by affirming the ability to tailor coaching strategies to the client's unique situation. The tone is inviting and supportive, which is appropriate for the marriage coaching industry. However, it could benefit from a bit more elaboration on how customization has worked for previous clients or examples of adjustments that can be made. The closing invitation for the client to specify their needs is a good approach, fostering a collaborative dialogue. Overall, while the response is strong, there's room for deeper value exploration and an example to build trust.
Score: 8
8.
5
/ 10Question:
"With the current economic climate, is this really a financially wise decision for us?"
Answer:
As you likely know, financial investments between a couple can make or break a union. Are you and your partner aligned on this investment?
Feedback:
The response acknowledges the concern about financial investment in the context of marriage, which is relevant. However, it lacks depth in addressing the objection directly and doesn't provide a solution-focused approach. Asking about alignment on the investment is a good step, but it could have been enhanced by exploring the potential value of the coaching or addressing the economic climate more directly, perhaps by discussing the long-term benefits of investing in the relationship during tough times. Additionally, it could have included a closing technique to further engage the prospect. Overall, while the response shows some understanding, it misses opportunities for deeper exploration and reassurance.
9.
7
/ 10Question:
"We already have a trusted therapist; why should we consider a marriage coach instead?"
Answer:
That's awesome! I'm always impressed with couples that invest in themselves. Therapy distinctly reflects on how the past is showing up in your relationship while coaching takes where you're at today and helps you look forward to how you want to grow together from here. We explore health, finances, communication and spiritual life to really hone in on your united front.
Feedback:
The response effectively addresses the objection by acknowledging the value of therapy while clearly differentiating the role of a marriage coach. It communicates a positive tone and emphasizes growth and forward-thinking, which is essential for prospective clients in this context. However, it could improve by asking a follow-up question to engage the couple further, exploring their specific goals and how the coaching process can align with their current therapy. This would enhance curiosity, discovery, and a collaborative approach. Overall, it's a solid response, but there's room for deeper engagement with the prospect's situation.
10.
6
/ 10Question:
"I'm worried about the potential backlash or judgment from my partner if they don’t see the value in this coaching."
Answer:
Trusting your partner takes serious vulnerability, yes? This is a great reason to work with me so that I can use my expertise to stay aligned and make adjustments alongside you both throughout this process
Feedback:
The response acknowledges the worry about vulnerability, which is a good start, but it lacks depth in addressing the objection. It could have further explored the implications of not addressing this concern, possibly using a consultative approach to reassure the prospect. Asking open-ended questions about the partner's potential objections would have shown curiosity and fostered a collaborative dialogue. Overall, while there is an attempt to create alignment, the response could benefit from a clearer value demonstration and a more direct reassurance about navigating judgment.
Score: 6/10