Real estate
Sales Assessment Results by David Moses Enang
35
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s be real; your performance here is not cutting it. An average score of 3.5 tells me you’ve got a lot of room for improvement, and you need to step up your game. Your responses often miss the mark on addressing the prospect's specific concerns and lack the depth needed to build trust and establish rapport. You're not asking the right questions or providing tailored insights, which leaves your prospects feeling unheard and unengaged.
You showed some flashes of potential when you touched on solutions like initial deposits and flexible payment options, but you need to dig deeper. A solution-focused approach is crucial, and right now, you're not fully embracing that. Consider practicing Solution Selling and the Consultative Selling techniques. These will help you learn how to identify pain points and tailor your responses to meet your prospects where they are.
Here’s your coaching moment: Remember, every conversation is an opportunity to connect. Listen actively, ask the right questions, and show genuine curiosity about your prospects' needs. If you can shift from just selling to truly understanding and addressing their concerns, you'll transform your sales game. Now, go out there and make it happen!
Question Breakdown
1.
0
/ 10Question:
"We're concerned about the current market conditions and how that could affect our investment long-term."
Answer:
Real estates in Abuja precisely appreciates with the location and yield more profits in the long run on your initial investment
Feedback:
The response fails to address the specific concern about current market conditions and their long-term impact. It lacks clarity and does not engage with the prospect's worry. There’s no exploration of the prospect's situation or inquiry into their perspective. A more effective approach would include asking questions about their specific concerns regarding the market and providing data or insights to alleviate those fears.
Overall, the response does not demonstrate a solution-focused or empathetic approach, leading to a lack of rapport with the prospect.
2.
4
/ 10Question:
"Given the limited inventory, how do we ensure we're making a wise choice without overpaying?"
Answer:
With an agent,and proper inspection of site and given proper documents assessments and evaluation will be made on the property so you assured on not overpaying and getting real value for property
Feedback:
The response begins to address the concern by mentioning the involvement of an agent and the importance of proper inspection; however, it lacks clarity and detail. It would be more effective to explain how the agent and inspection will specifically help ensure a wise choice and avoid overpayment. Additionally, providing examples or data on market value assessments would strengthen the response. The communication is somewhat choppy and could benefit from improved organization for better understanding. Asking the prospect about their specific criteria for a wise choice could also enhance engagement and demonstrate curiosity.
3.
3
/ 10Question:
"I've had bad experiences with previous real estate investments that didn't yield expected returns; how can I be sure this won't be the same?"
Answer:
First location matters,and good agents as well to show you proper estates that will yield high and good ROI, from a reliable company then all is well your investment is secured and assured
Feedback:
The response attempts to address the concern by emphasizing the importance of location and reliable agents; however, it fails to provide specific reassurance regarding the prospect's previous negative experiences. It lacks depth in explaining how the proposed approach will directly lead to better outcomes this time. To improve, you could share success stories or data that illustrate positive results from similar investments, and invite the prospect to discuss their past experiences in order to tailor your assurance accordingly. This would build trust and directly address their fears about repeating past mistakes.
4.
5
/ 10Question:
"Budget is tight this fiscal year, so I'm hesitant to commit without knowing the total cost of ownership involved here."
Answer:
You can make initial deposits for the property come in on half the amount for a start then you complete it on a weekly/monthly or yearly basis just to fit your budget allocation but the property will be yours once you start your commitment for the property.
Feedback:
The response provides a possible solution by suggesting initial deposits and flexible payment options, which could alleviate some budget concerns. However, it lacks clarity and does not fully address the prospect's need for transparency regarding the total cost of ownership. A more effective approach would involve explaining the total cost components, such as maintenance, taxes, and any potential fees, while also inviting the prospect to discuss their budget constraints in detail. This would demonstrate empathy and a commitment to finding a solution that fits their financial situation. Additionally, utilizing a more organized response structure could enhance overall comprehension.
5.
4
/ 10Question:
"With so many regulatory changes happening, how do we know we're compliant throughout the purchase process?"
Answer:
First my company is no.1 all that will be needed for the purchase of the property will be clearly stated during the initial deposits and before purchases is made so incase of any changes you will be notified earlier or some times may not affect you if it’s not that serious of a change
Feedback:
The response mentions that your company will communicate necessary information about regulatory changes, but it lacks clarity and confidence in addressing compliance concerns. It does not provide specific details on how your company ensures compliance or the processes in place to adapt to regulatory changes. A more effective approach would include explaining the steps taken to stay updated on regulations, how the company monitors compliance, and offering to provide documentation or resources for the prospect's peace of mind. Ensuring that the prospect feels secure about compliance is crucial in building trust. Additionally, inviting the prospect to share any specific regulatory concerns they have would demonstrate active listening and a consultative approach.
6.
4
/ 10Question:
"We have other priorities right now; how can we justify diverting resources to this real estate investment?"
Answer:
Real estate investment is a no. 1 priority it’s an asset that remains an asset over the years never depreciates long as it’s in a good location so you know that any resources diverted into real estates is doubled as it appreciates over the years so that alon justifies your diversion you have nothing to worry your money is save,secured and will surely be doubled anytime from complete purchases.
Feedback:
The response attempts to assert the importance of real estate as a priority investment but lacks a consultative approach. It does not address the prospect's specific concerns about diverting resources or aligning with their current priorities. Additionally, the phrasing is unclear and could come across as overly confident without supporting evidence or data. A more effective response would involve asking the prospect about their current priorities and collaboratively discussing how real estate can align with their goals, presenting it as a strategic move rather than a diversion. Incorporating examples of ROI or success stories could also strengthen the argument for investment.
7.
3
/ 10Question:
"The team is already stretched thin; what kind of support can you provide during the onboarding process?"
Answer:
I’m a sales man also been on the admin team in my previous place of work in a real estate firm so I know how to close deals as well take proper accountability of companies documents,agreements and leases.
Feedback:
The response fails to directly address the prospect's concern about support during the onboarding process. Instead of offering specific support mechanisms or resources that your company can provide, it focuses on your personal experience without establishing how that experience translates into support for the prospect's team. A more effective approach would involve outlining the specific resources available, such as training sessions, dedicated support teams, or onboarding materials, and inviting the prospect to discuss their particular needs. This would demonstrate active listening and a collaborative approach, fostering trust and rapport.
8.
4
/ 10Question:
"What if there are unforeseen expenses related to maintenance or renovations that could impact our ROI?"
Answer:
No one plans for such things as they rarely happen in the real estate business but should such happens the company will come in to see how we can reduce the expenses on maintenance or renovations look for how we can get the best quality materials on ground at the lowest cost this will help to reduce the burden of expenses on us
Feedback:
The response does not effectively address the prospect's concern about unforeseen expenses. While it acknowledges that such expenses are rare, it lacks a proactive approach to reassure the prospect. It fails to provide specific strategies or examples of how the company plans to manage these costs or mitigate risks. A more effective response would include a discussion of contingency plans, budgeting for maintenance, and perhaps examples of past experiences where unforeseen expenses were successfully managed. Additionally, engaging the prospect in a dialogue about their previous experiences and concerns would demonstrate active listening and build rapport.
9.
3
/ 10Question:
"I'm worried about how this new property will integrate with our current portfolio and workflows. Can you address that?"
Answer:
Ok Real estates as said is an asset worth owning and it’s fits into any portfolio long as there is plan and need for it,could be sold or rented out either ways more money is made and that would fit into any portfolio
Feedback:
The response makes a general statement about real estate being a valuable asset but fails to directly address the prospect's specific concern regarding integration with their current portfolio and workflows. It lacks a tailored approach to demonstrate how this particular property aligns with their existing assets or how it can enhance their operations. To improve, ask the prospect about their current portfolio and workflows, and discuss specific strategies for integration, emphasizing customization and alignment with their goals. This would show active listening and a consultative approach, building trust and rapport.
10.
5
/ 10Question:
"How do we ensure that all stakeholders are aligned on this decision before moving forward?"
Answer:
All stakeholders will know our future and intending plans and decisions moving forward through our various social media platforms e.g WhatsApp,Facebook,instagram and on our website, so they are carried along properly this will keep them onboard so nothing new comes out without their knowledge.
Feedback:
The response attempts to address the concern by indicating that stakeholders will be informed through various social media platforms and your website. However, it lacks specificity on how these communications will ensure alignment and involvement in the decision-making process. It would be more effective to mention structured communication strategies, such as regular updates, meetings, or feedback loops, that actively engage stakeholders in discussions and decisions. Additionally, inviting the prospect to share their preferred communication methods or any specific concerns they have regarding alignment would demonstrate a collaborative approach and strengthen rapport.