business coaching
Sales Assessment Results
44
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let’s be real—you’ve got some work to do. An average score of 4.4 suggests that while you’re trying, the execution isn’t hitting the mark. You show glimpses of solution-focused selling, which is promising, but there’s a noticeable lack of depth and engagement in your responses. You seem to struggle with building rapport and curiosity, which are crucial for connecting with prospects. Rather than just addressing objections, you need to dig deeper and explore the specific needs and experiences of your prospects. It’s not enough to just provide a response; you have to engage them in a meaningful conversation that shows you care about their challenges.
It would be wise to practice consultative and relationship selling techniques. These approaches can help you develop better questioning skills and foster a more collaborative atmosphere. Focus on asking insightful questions that guide the prospect to share their concerns, and don’t shy away from using their responses to tailor your solutions.
Remember, sales is about connection and understanding. Don’t just go through the motions—make every interaction count. Your memorable coaching moment? "Great salespeople don’t just sell; they build bridges. Start constructing yours today." Get to it!
Question Breakdown
1.
6
/ 10Question:
"I'm really concerned about the return on investment; how can I be sure this coaching will actually deliver value?"
Answer:
The only way is to take advantage of the 7 free trial we offer so you can see yourself
Feedback:
The response does offer a free trial, which is a good approach to alleviate the concern about ROI. However, it could have been strengthened by also addressing the concern more directly. For instance, providing specific examples of past clients who have seen significant ROI from the coaching could enhance credibility. The tone is appropriate, but it lacks a bit of engagement and exploration of the prospect's specific ROI concerns. It would have been beneficial to ask a follow-up question to understand their specific goals better. Overall, it shows a solution-focused approach but misses the mark on curiosity and rapport-building.
2.
6
/ 10Question:
"We already have a coaching vendor. Why should we consider switching, especially with the costs involved?"
Answer:
With our program we give you all the tools to measure whats working and whats not working so you can see on a daily how your investment with us is getting you the results you want and we have no contracts so you can cancel anytime you want
Feedback:
The response does address the concern of measuring ROI, which is a positive aspect. However, it lacks depth in terms of exploring the prospect's current vendor's limitations or areas where your coaching could provide additional value. It would be beneficial to ask about their experiences with the current vendor and what specific needs they feel might not be met. Additionally, the mention of no contracts is a good closing point, but it could have been framed as a value proposition that emphasizes flexibility and less risk. Overall, the response could have demonstrated more curiosity about their current situation and provided a more collaborative approach to the conversation.
3.
5
/ 10Question:
"Can you provide evidence of your expertise in our specific industry?"
Answer:
Absolutely, I hvae personally built my own 7 figure abusinesses and sold them which is what you are wanting to do
Feedback:
The response does address the objection directly by mentioning personal experience, which is relevant to the prospect's needs. However, it lacks specific evidence or examples that would further substantiate the claim of expertise. Additionally, the wording contains a typo ('hvae' instead of 'have'), which affects the professionalism of the communication. To improve, the salesperson could provide metrics or testimonials from previous clients in the same industry, enhancing credibility. Overall, while the intent is good, the execution needs refinement for clarity and professionalism.
4.
6
/ 10Question:
"I worry about the ongoing support; how do you ensure we won't be left stranded after the coaching sessions?"
Answer:
Ase this is a great question we get alot, with our program you can text, call or email anytime you need to get a quick question answered. Or you can wait till the next dedicated call we have with just you and the best part is you can always jump on one of our weekly group coaching calls where we help owners just like you in a group setting
Feedback:
The response addresses the concern about ongoing support by highlighting the availability of multiple communication channels (text, call, email) and the option for group coaching calls. However, it lacks a bit of clarity and personalization. It could be improved by explicitly acknowledging the prospect's concern about being left stranded and reinforcing the value of that ongoing support. Additionally, a more engaging tone and a closing technique to create a sense of urgency or reassurance could strengthen the response. Overall, it shows a good understanding of the support structure but misses opportunities for deeper engagement and exploration of the prospect's specific needs.
5.
5
/ 10Question:
"With our budget constraints, how can we justify this expense in the current economic climate?"
Answer:
how can you justify not doing this investment with how your business is going now, with our program we do put our money where our mouth is and guanrantee you will at least make back in double what you invest or we refund your invstment
Feedback:
The response addresses the objection by flipping the question back to the prospect, which can provoke thought and challenge their perception of value. However, it lacks clarity and could be interpreted as aggressive or dismissive, potentially alienating the prospect. The mention of a money-back guarantee is a strong point, but the initial question could be more supportive and empathetic, acknowledging their budget concerns before presenting the guarantee. A more consultative approach would include exploring the prospect's current situation and needs further. Overall, the response is somewhat effective but could benefit from a more collaborative tone and engagement.
6.
2
/ 10Question:
"What if your coaching programs don't align with our company's strategic goals?"
Answer:
Then I will refer you to sojmeone who might align better with your ghoals
Feedback:
This response fails to effectively address the objection. Instead of engaging with the prospect's concern and exploring how your coaching programs can be tailored to align with their strategic goals, it simply deflects the issue by offering a referral. This approach lacks curiosity and discovery, as well as active listening. A more effective response would involve asking questions to better understand their strategic goals and demonstrating how your coaching can help achieve them. Overall, this response misses the opportunity to build rapport and trust.
Score: 2/10 - A referral is nice, but it sounds like you're already handing over the baton instead of taking the lead!
7.
4
/ 10Question:
"I've had bad experiences with coaching before; how can I trust that your approach will be different?"
Answer:
We will do a two hour onboarding to make sure you have all the information needed to get started with us and thay you are comfortable with what we will provide
Feedback:
The response acknowledges the prospect's concern about past bad experiences but lacks depth in addressing the trust issue. It focuses solely on onboarding without explaining how the coaching approach differs from previous experiences. It would have been more effective to highlight unique aspects of the coaching methodology, share testimonials, or demonstrate how the process builds trust. Additionally, asking questions to understand the specific issues the prospect faced could help tailor the response further. Overall, the response is clear but misses the opportunity for deeper engagement and reassurance.
8.
4
/ 10Question:
"I'm not sure if our team will fully adopt the methods you teach; what’s your plan for ensuring buy-in?"
Answer:
Make sure your team understands how the changes you are proposing will benefit them and their long term goals with the company This is by far the quickest way to do this
Feedback:
The response addresses the concern but lacks depth and specificity. It suggests that benefits should be communicated, which is a good start, but it doesn't outline a clear plan or strategy for ensuring buy-in from the team. A more effective approach would involve asking questions to understand the team's current concerns or resistance, exploring their specific needs, and suggesting tailored methods for engagement and support. Additionally, incorporating a collaborative approach and demonstrating value through past successes or testimonials could enhance the response. Overall, this response feels a bit generic and doesn't fully engage with the prospect's concern about adoption.
To improve, consider using techniques from consultative selling to ask insightful questions about the team's dynamics and how the proposed methods align with their goals. This would demonstrate active listening and a commitment to collaboration.
Score: 4/10
9.
3
/ 10Question:
"This feels like a big change; how do we manage the transition without disrupting current projects?"
Answer:
We go slow to go fast
Feedback:
The response "We go slow to go fast" is a catchy phrase, but it lacks depth and fails to address the prospect's concern about managing the transition without disrupting current projects. To be effective, you should elaborate on how you plan to implement this approach, perhaps by outlining a step-by-step process that ensures minimal disruption. Additionally, ask questions to understand their specific projects and concerns better. Overall, this response lacks clarity, a solution-focused approach, and active listening, resulting in a missed opportunity to build rapport and reassure the prospect.
10.
3
/ 10Question:
"I need more time to evaluate; can we revisit this conversation in a few weeks?"
Answer:
Yes you can revisit this, but since we have given youj all the information and you ahve agreed that this is exactly what you are wanting I dont see that we would need to wait to get started, lets do this today and get your cojmpany moving in the most profitabvle direction
Feedback:
The response attempts to push for a close, but it lacks effective objection handling. Instead of acknowledging the prospect's need for more time and exploring the underlying concerns, it comes across as dismissive. A better approach would involve asking questions to understand their hesitation, such as what specific aspects they need more time to evaluate. This could lead to a more collaborative discussion. The tone feels slightly confrontational rather than supportive, which is crucial in business coaching. Overall, the response needs to foster more curiosity and active listening to build rapport.
Additionally, there are several typos ('youj', 'cojmpany', 'profitabvle') which can undermine professionalism. A score of 3 reflects the effort to close but highlights the need for improvement in engagement and understanding.