House
Sales Assessment Results by Oden Kingsley ikpi
27
Needs Improvement
10 questions
Maximum score: 100
Completed in
Let's get real for a moment—your performance is falling short of expectations. An average score of 2.7 tells me you're not just missing the mark; you're not even on the same playing field. The feedback consistently highlights a lack of depth and specificity in your responses. You're failing to address critical concerns from prospects, which is a huge red flag in sales. You need to step up your game and start actively listening to your prospects. Ask them about their specific concerns, acknowledge their worries, and provide clear, actionable solutions that directly address their pain points.
You have a lot of room to grow, and I suggest you dive into techniques like Consultative Selling and Solution Selling. These frameworks will help you develop a more empathetic approach to understanding customer needs and crafting tailored responses. Remember, the goal is to build trust and provide value, not just push your product.
Here’s your memorable coaching moment: "Sales is not about talking; it’s about listening and solving. If you want to win, you have to become your prospect's trusted advisor, not just another salesperson with a pitch." Start practicing this mindset, and you’ll see significant improvements. It's time to get serious and turn things around.
Question Breakdown
1.
1
/ 10Question:
"I'm concerned about the budget allocation for this emergency purchase and whether it will impact my team's other projects."
Answer:
What is your budget? We can work with your company budget to deliver your desired property.
Feedback:
The response lacks depth and does not address the prospect's concern about the potential impact on other projects. Simply asking for the budget does not demonstrate understanding or empathy. You need to acknowledge their worry about budget allocation and discuss how your solution can fit within their financial constraints while minimizing disruption to their current projects. Additionally, it would be beneficial to ask follow-up questions to explore their budget priorities further, showing active listening and curiosity.
2.
2
/ 10Question:
"Given our existing vendor relationship, do we really have the flexibility to switch right now?"
Answer:
The most important thing in a relationship is when both parties benefit from the relationship. Therefore if both Individuals are benefiting the is need to keep the relationship.
Feedback:
The response is unclear and doesn't directly address the prospect's concern about switching vendors. It fails to acknowledge the implications of their long-term relationship with the current vendor or explore whether their current needs are being met. To improve, you should emphasize the value of the proposed solution compared to the existing vendor and ask questions to understand any hesitation regarding the switch. Building a case for how your solution can benefit the prospect more than the current vendor could foster a productive conversation.
3.
2
/ 10Question:
"How will this new solution seamlessly integrate with our current systems without causing disruptions?"
Answer:
Following due process and providing good service delivery to the client demands and offer a lasting solution to the problems and also maintain a good customer service relationship
Feedback:
The response does not directly address the prospect's concern about integration with current systems. It lacks clarity and specificity, failing to explain how the proposed solution will integrate seamlessly and mitigate any potential disruptions. To improve, focus on providing a clear outline of the integration process, including any support or training that will be offered. Asking questions to understand the current systems in place would also demonstrate active listening and a commitment to ensuring a smooth transition.
4.
3
/ 10Question:
"I need assurance that this will not complicate our current workload, especially during this critical period."
Answer:
We will ensure that we carry out all the necessary requirements such as documentation, partnership and professionals to get this job done without any encumbrance
Feedback:
The response lacks specificity and fails to directly address the prospect's concern about complicating their current workload. It would be more effective to outline how you plan to manage the implementation process with minimal disruption, such as detailing the steps you will take and the support you will offer. Additionally, asking follow-up questions to clarify their current workload and identifying potential concerns would demonstrate active listening and a commitment to easing their worries. Overall, the response needs to convey a clearer assurance and proactive plan to alleviate the prospect's concerns.
5.
3
/ 10Question:
"What guarantees can you provide regarding the long-term ROI on this investment compared to our current setup?"
Answer:
The location of the property is a high demands location that this property gives a high yielding return on investment in less than not time. The property is located in a fully tarred road and also the is a lot of infrastructure going on in this location that increase the commute demands in this area. When the demand is high it gives an investor an opportunity to make more profit.
Feedback:
The response attempts to highlight the potential ROI based on the property’s location and infrastructure developments, but it lacks specific guarantees or measurable metrics that would reassure the prospect. Instead of making vague claims about demand and profit potential, you should provide concrete data or examples that demonstrate how the investment has performed in similar situations. Additionally, it would be beneficial to ask the prospect what specific ROI metrics they are looking for, which would show your willingness to engage in a more tailored discussion about their expectations and concerns. Overall, the response needs to be more solution-focused and address the prospect's need for assurance directly.
6.
4
/ 10Question:
"With so many stakeholders involved, how can we ensure that everyone's concerns are addressed before committing?"
Answer:
The stakeholders would have to address their concerns through a board meeting and ensure that every issues is addressed amicably before every other commitments is made.
Feedback:
The response does recognize the involvement of stakeholders but lacks a proactive approach to addressing their concerns. Simply suggesting a board meeting does not demonstrate how you will facilitate or guide this process to ensure that all stakeholders feel heard and valued. A more effective response would involve outlining a strategy for gathering input, such as individual discussions or workshops, to foster collaboration and engagement. Additionally, asking follow-up questions about who the key stakeholders are and what specific concerns they may have would show active listening and a commitment to addressing their needs. Overall, this response needs to be more solution-oriented and demonstrate a clear plan for stakeholder engagement.
7.
3
/ 10Question:
"I'm worried about the learning curve for my team; how will you support us during the transition?"
Answer:
I will try my best to impact the team with the best I could and also higher professionals if necessary to get the job done.
Feedback:
The response acknowledges the concern about the learning curve but lacks clarity and specificity. It does not outline any concrete steps or support mechanisms that will be put in place to assist the team during the transition. Simply stating that you will try your best and hire professionals does not provide assurance to the prospect. To strengthen your response, consider detailing the training programs, resources, or ongoing support that will be available to the team. Additionally, asking the prospect about their team's specific concerns or needs during the transition would demonstrate active listening and a commitment to their success.
8.
2
/ 10Question:
"Is there a clear plan to mitigate any risks associated with this change in technology?"
Answer:
I will find solution to ensure that the problem is solved
Feedback:
The response is vague and lacks specificity in addressing the prospect's concern about risk mitigation. Merely stating that you will find a solution does not provide the prospect with the reassurance they need regarding the potential risks involved in changing technology. To improve, you should outline specific strategies or plans you have in place to identify and address potential risks, such as conducting risk assessments or providing training. Additionally, asking the prospect about their specific concerns related to the technology change would demonstrate active listening and a commitment to addressing their worries directly.
9.
3
/ 10Question:
"Can you confirm the scalability of this solution as our needs grow over time?"
Answer:
Solution to desired product would be made depending on how soon a client desires to invest by seeking professionals and working close to deliver quite on time.
Feedback:
The response touches on the idea of adapting the solution to the client's timing, but it lacks clarity and does not directly confirm the scalability of the solution. It does not address how the solution can evolve or grow with the client's future needs, nor does it provide a clear strategy for scaling. To improve, you should directly discuss the scalability features of the solution, how it can be customized or expanded, and potentially share examples of how similar clients have successfully scaled their use of your product. Additionally, asking the prospect about their specific growth goals could demonstrate active listening and a tailored approach to their needs.
10.
4
/ 10Question:
"How quickly can we implement this without delaying our ongoing projects or causing operational hiccups?"
Answer:
Sir, we have a team of professionals that can deliver this project with your speculated time with out delays. I assure our team will deliver the job once funding is made and every budget is delivered quite on time without any encumbrance.
Feedback:
The response attempts to instill confidence by mentioning a professional team and assuring timely delivery, but it lacks specificity in addressing the prospect's concerns about implementation timing and potential disruptions. It would be more effective to outline a clear implementation plan that includes timelines, key milestones, and communication strategies to keep the project aligned with ongoing operations. Additionally, asking the prospect about their current projects and any specific timing constraints could demonstrate active listening and a tailored approach to their needs. Overall, the response needs to be more solution-focused and detailed to provide the reassurance the prospect is seeking.