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Property Management Assistant

The role of a Property Management Assistant is crucial for streamlining operations and enhancing efficiency in a residential property management business. Given the current challenges in booking showings, crafting listings, and filling vacancies, this role will offload essential tasks from the business owner, allowing them to focus on client relations and growth strategies. The assistant will be responsible for managing the administrative and operational tasks that are currently consuming a significant amount of the owner's time, helping to improve overall time management and productivity.

Daily Standard Operating Procedure for Property Management Assistant

Morning Tasks:

  1. Check Emails and Messages

    • Respond to any urgent inquiries from leads and clients.
    • Forward important messages to the property manager.

  2. Review Showings Schedule

    • Confirm appointments for property showings.
    • Send reminders to potential tenants about their upcoming showings.

  3. Update Listings

    • Ensure all rental listings are accurate and up-to-date on websites.
    • Edit photos and post new listings as necessary.

Midday Tasks:

  1. Follow Up with Leads

    • Reach out to leads who have shown interest in properties.
    • Collect necessary documents and applications from interested tenants.

  2. Manage Applications

    • Process received applications and prepare them for review.
    • Communicate with applicants regarding the status of their applications.

Afternoon Tasks:

  1. Schedule Showings

    • Coordinate with potential tenants to schedule showings for available properties.
    • Ensure all showings are logged in the calendar.

  2. Administrative Support

    • Perform general administrative duties as required (filing, data entry).
    • Assist in preparing reports for the property manager.

End-of-Day Tasks:

  1. Review Day's Work

    • Assess what tasks were completed and what needs follow-up.
    • Prepare a brief status update for the property manager.

  2. Plan for Tomorrow

    • Prioritize tasks for the next day based on urgency and importance.
    • Set reminders for any upcoming deadlines or appointments.

Job Description: Property Management Assistant

Responsibilities:

  • Respond to inquiries from leads and clients promptly.
  • Schedule and confirm property showings.
  • Create and post rental listings on various platforms.
  • Edit and enhance property photos for listings.
  • Follow up with leads and collect necessary documents for applications.
  • Process applications and communicate status to applicants.
  • Provide general administrative support to the property manager.

Skills:

  • Strong communication skills, both written and verbal.
  • Proficiency in photo editing software and listing platforms.
  • Excellent organizational and time-management skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Customer service-oriented mindset.

Qualifications:

  • Previous experience in property management or real estate is preferred.
  • Familiarity with CRM systems is a plus.
  • High school diploma required; associate's or bachelor's degree preferred.

Compensation:

  • Salary range: $2,000 - $4,000 per month, based on experience and qualifications.

Benefits:

  • Flexible working hours.
  • Opportunity for growth within the company.
  • Potential performance bonuses based on key metrics.
  • Professional development opportunities.
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